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Sprinklr controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    Kerala COVID-19 data and procurement controversy

    Sprinklr’s provision of COVID-19 case-tracking services to the Kerala government prompted opposition allegations concerning patient-data security and the process used to award the work. Sprinklr denied compromising patient information and said the government controlled the data, which was stored in India in accordance with applicable privacy requirements. The Kerala government told the High Court that C-DIT managed the data in Amazon Web Services and that Sprinklr personnel had no access.

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