Somerset Passenger Solutions
A United Kingdom bus and coach operation established to provide staff and community transport services, initially for the construction of Hinkley Point C.
Last updated August 26, 2026
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Overview
Somerset Passenger Solutions was the trading name of a bus and coach operation based in Bridgwater, Somerset, England. It was created to provide dedicated passenger transport for the large workforce and surrounding communities associated with the construction of EDF Energy's Hinkley Point C nuclear power station. Operations began in 2016, when the project generated a need for scheduled and contracted staff movements as well as community services in the region. The operation began as a 50/50 joint venture between Buses of Somerset, a FirstGroup business, and Southern National, which was owned by Jonathan Jones-Pratt, the former proprietor of Crosville Motor Services. The partnership combined FirstGroup's local bus operating capability with the independent operator's experience in bus and coach services. Although Southern National used a historic name associated with a former National Bus Company subsidiary, the Somerset Passenger Solutions operation was a contemporary joint venture and was not brought to an end by the cessation of Crosville operations in 2018. Hinkley Point C was the principal contract and shaped the company's scale, fleet, and operating model. The contract was scheduled to continue until 2025 and, at its projected peak, was expected to require approximately 160 buses. The fleet reported in December 2021 included Yutong and Mercedes-Benz Tourismo coaches, Wright StreetDeck double-deck buses, Alexander Dennis Enviro200 MMC single-deck buses, and Ford Transit minibuses. Vehicles were maintained at a depot in Bridgwater, allowing the operation to support a high-volume, project-focused transport network from its Somerset base. In October 2021, Buses of Somerset acquired full ownership of the joint venture, ending the 50/50 structure and bringing the operation entirely within the FirstGroup family. In 2023, the business was renamed Specialist Passenger Solutions. The change was intended to reflect an expansion beyond Somerset and a broader focus on specialist passenger transport contracts, including work connected with the construction of the Sizewell C nuclear power station in Suffolk. Accordingly, Somerset Passenger Solutions is best understood as the former regional operating brand within the development of FirstGroup's Specialist Passenger Solutions business rather than as an independent national consumer brand. The operation also became associated with a serious road incident. On 17 January 2023, a Wright StreetDeck double-deck bus carrying passengers to Hinkley Point left the A39 near Bridgwater and overturned. An investigation identified ice on the road as the significant factor, and 53 people were injured. The incident was reported in the brand's encyclopedia coverage and is a material part of its documented operating history.
History
Somerset Passenger Solutions began operating in 2016 as a joint venture created for staff and community transport connected with the construction of EDF Energy's Hinkley Point C nuclear power station in Somerset. The venture was established on an equal ownership basis by Buses of Somerset, part of FirstGroup, and Southern National, an operation owned by Jonathan Jones-Pratt, who had previously owned Crosville Motor Services. The business was designed around a major infrastructure contract rather than a conventional town or intercity bus network. Its core role was to move workers to and from the Hinkley Point C site and to provide related community services. The contract was scheduled to run through 2025 and was expected to require as many as 160 buses at peak activity. This created a substantial dedicated operation in the Bridgwater area and required a mixed fleet of coaches, double-deck buses, single-deck buses, and minibuses. Southern National's participation also revived a historic operating name associated with a former National Bus Company subsidiary. The Somerset Passenger Solutions operation continued independently of the April 2018 cessation of Crosville. In October 2021, Buses of Somerset acquired full ownership, transforming the joint venture into a wholly owned FirstGroup operation. The business later moved toward a wider specialist-contract model. In 2023, it was renamed Specialist Passenger Solutions, a change intended to reflect an ambition to operate beyond Somerset. One cited area of expansion was staff transport for the construction of the Sizewell C nuclear power station in Suffolk. The renaming marked the transition from a geographically specific brand focused on Hinkley Point C to a broader specialist passenger-solutions identity. A significant safety event occurred on 17 January 2023, when a Wright StreetDeck double-deck bus carrying passengers to Hinkley Point crashed on the A39 near Bridgwater. The bus left the road and came to rest on its side. Fifty-three people were injured. The subsequent investigation concluded that ice on the road was the significant factor in the incident. The fleet recorded in December 2021 comprised 54 Yutong coaches, eight Mercedes-Benz Tourismo coaches, 35 Wright StreetDeck double-deck buses, 32 Alexander Dennis Enviro200 MMC single-deck buses, and five Ford Transit minibuses. These vehicles were maintained at a Bridgwater depot. Following the 2023 name change, Somerset Passenger Solutions ceased to be the operating identity used for the broadened business, which became associated with Specialist Passenger Solutions.
- 2023
Renamed Specialist Passenger Solutions
[1]The operation adopted the Specialist Passenger Solutions name to reflect intended expansion beyond Somerset, including work associated with Sizewell C.
- 2021
Buses of Somerset acquires full ownership
[1]In October, Buses of Somerset took 100% ownership of the operation, ending its equal joint venture with Southern National.
- 2021
Fleet documented at Bridgwater depot
[1]The fleet listing for December included Yutong and Mercedes-Benz Tourismo coaches, Wright StreetDeck double-deckers, Alexander Dennis Enviro200 MMC buses, and Ford Transit minibuses.
- 2018
Crosville ceases operations without ending the Somerset venture
[1]The closure of Crosville in April did not terminate Somerset Passenger Solutions, which continued operating under its own joint-venture structure.
- 2016
Operations begin for Hinkley Point C transport
[1]The joint venture commenced staff and community transport services linked to construction of EDF Energy's Hinkley Point C nuclear power station.
Products and positioning
A contract-focused passenger transport operator serving major construction and infrastructure projects, rather than a conventional consumer-facing scheduled bus brand.
Employee shuttle transport · 2016
Hinkley Point C staff transport
A dedicated workforce transportation service supporting the construction of EDF Energy's Hinkley Point C nuclear power station. The service used a mixed fleet of coaches, double-deck buses, single-deck buses, and minibuses to move project personnel and was the operation's principal contract from its launch in 2016.
Community bus operations · 2016
Community services
Bus services operated alongside the Hinkley Point C staff network to support communities around the Somerset project area. The available reference describes these as community services but does not specify individual routes, timetables, or service branding.
Contract passenger transport · 2023
Specialist infrastructure-project transport
The broader service model represented by the later Specialist Passenger Solutions name, intended to serve major projects outside Somerset. Sizewell C in Suffolk is identified as an example of the type of infrastructure development the renamed business aimed to support.
Brand decisions
2023
Rebrand as Specialist Passenger SolutionsStrategyBackground
The Somerset-specific name reflected the operation's original Hinkley Point C focus, while FirstGroup sought to pursue specialist passenger contracts in other regions.
Action taken
The operation was renamed Specialist Passenger Solutions.
Aftermath
The business presented itself as capable of supporting projects beyond Somerset, including the Sizewell C construction project in Suffolk.
2021
Move from joint venture to wholly owned operationM&ABackground
Somerset Passenger Solutions had operated as a 50/50 venture between Buses of Somerset and Southern National since its establishment.
Action taken
In October 2021, Buses of Somerset acquired the remaining ownership interest and became the sole owner.
Aftermath
The business became wholly owned by FirstGroup through Buses of Somerset.
Sources1 sources
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