Solvvy Inc.

Solvvy Inc. is a Japanese company headquartered in Nishi-Shinjuku, Shinjuku-ku, Tokyo, that specializes in warranty and after-sales services for housing equipment and related assets. Founded in March 2009 as Nihon Living Hoshō (日本リビング保証株式会社), the company initially provided extended warranty services for residential equipment after manufacturer warranties expired. It has since expanded into a broader platform of guarantee, inspection, fintech, and technology-enabled services for both corporate clients and individual consumers. The company listed on the Tokyo Stock Exchange Growth Market (formerly Mothers) in March 2018 under securities code 7320. It has pursued a strategy of combining warranty services with technology, described as a unique 'warranty × technology' method. Its business includes recurring-revenue business consulting, helping companies shift from flow-type to stock-type business models through after-sales service mechanisms. Solvvy serves a wide range of corporate partners, including housing builders and real estate companies, and provides direct support to individual customers for repairs and maintenance. In November 2024, Nihon Living Hoshō integrated management with Mediaseek Inc. through a share exchange, making Mediaseek a wholly owned subsidiary, and changed its corporate name to Solvvy Inc. The new brand message, 'Solve with idea, Solve with you.', reflects its ambition to co-create solutions with partner companies. As of June 2025, Solvvy reported 16 consecutive years of revenue growth since founding, an average revenue growth rate exceeding 30% over the past 11 years, and approximately 4,000 cumulative business partners. The company has offices in Tokyo (headquarters), Osaka, Fukuoka, and Sendai, and employs approximately 400 people including contract and temporary staff. Its capital stood at 212,336,400 yen as of June 2025. Solvvy Group includes subsidiaries Living Point Inc. (point issuance and fund settlement), Living Finance Inc. (factoring, escrow, valuation), and Mediaseek Inc. (system development consulting).

Solvvy Inc. was established in March 2009 under the name Phoenix Consulting Co., Ltd., which was subsequently renamed Nihon Living Hoshō Co., Ltd. (日本リビング保証株式会社). In September 2009, the company began offering 'Jūsetsu Anshin Support' (住設あんしんサポート), a maintenance warranty service for housing equipment. This marked its entry into the extended warranty market for residential equipment after manufacturer warranties expire. In August 2012, the company established Living Point Inc. (リビングポイント株式会社) as a wholly owned subsidiary and obtained a general construction business license. In 2013, Living Point was registered as a first-class architect office. In November 2015, the company obtained PrivacyMark (P-Mark) certification. In June 2016, it launched 'Jūsetsu Anshin Support Premium,' combining housing equipment maintenance warranty with home points. In April 2017, it began offering 'Baibai Anshin Support' (売買あんしんサポート), an inspection guarantee service for used home transactions, and in August 2017, it launched the 'Long-term Maintenance System,' a comprehensive after-sales support plan. In March 2018, Nihon Living Hoshō listed on the Tokyo Stock Exchange Mothers Market (now Growth Market) under securities code 7320. In July 2019, it opened the Osaka Branch, and in August 2019, it began accepting applications for 'Uchi mo Keeping,' a total home support service. In March 2020, it opened the Fukuoka Branch. In April 2020, it started providing PC and tablet warranties for the GIGA School Initiative. In July 2020, it began full-scale deployment of a 20-year building warranty backup service. In January 2021, it released the 'Aftermize Platform,' a digital platform for warranty service applications. In April 2021, it established Living Finance Inc. (リビングファイナンス株式会社) as a wholly owned subsidiary. In September 2021, it launched a 20-year warranty for energy storage system equipment, and in October 2021, it began offering 'Ouchi Manager.' In July 2022, it launched 'Jishin Anshin Support' (earthquake support). In November 2022, it started 'EV Charger Warranty,' a long-term warranty service for EV charging equipment. In September 2023, it launched 'ESS Warranty System' for industrial and grid-scale large storage batteries. In December 2023, it began offering 'Ouchi Bot,' a customer service support tool for housing businesses. In July 2024, it opened the Sendai Branch and started handling 'Jiban Hoshō' (ground compensation). In August 2024, it launched 'KROX,' a new SaaS × Fintech service. In November 2024, it made Mediaseek Inc. a wholly owned subsidiary through a share exchange and changed its corporate name to Solvvy Inc. (Solvvy株式会社). In May 2025, it signed a partnership agreement with Accenture Japan. As of June 2025, the company reported 16 consecutive years of revenue growth since its founding, an average revenue growth rate exceeding 30% over the past 11 years, and approximately 4,000 cumulative business partners. It operates offices in Tokyo (headquarters), Osaka, Fukuoka, and Sendai, and employs approximately 400 people including contract and temporary staff. Its capital was 212,336,400 yen as of June 2025. The Solvvy Group includes subsidiaries Mediaseek Inc. (system development consulting), Living Point Inc. (fund settlement/point issuance), and Living Finance Inc. (factoring, escrow, valuation).

• Established as Phoenix Consulting Co., Ltd., later renamed Nihon Living Hoshō Co., Ltd.

• Started offering 'Jūsetsu Anshin Support' housing equipment maintenance warranty

• Established Living Point Inc. as a wholly owned subsidiary

• Obtained PrivacyMark (P-Mark) certification

• Launched 'Jūsetsu Anshin Support Premium' combining warranty with home points

• Started 'Baibai Anshin Support' inspection guarantee for used home transactions

• Launched 'Long-term Maintenance System' after-sales support plan

• Listed on Tokyo Stock Exchange Mothers Market (now Growth Market), code 7320

• Opened Osaka Branch

• Began accepting applications for 'Uchi mo Keeping' total home support service

• Opened Fukuoka Branch

• Started providing PC/tablet warranty for GIGA School Initiative

• Began full-scale deployment of 20-year building warranty backup service

• Released 'Aftermize Platform' digital warranty application platform

• Established Living Finance Inc. as a wholly owned subsidiary

• Launched 20-year warranty for energy storage system equipment

• Launched 'Ouchi Manager'

• Launched 'Jishin Anshin Support' earthquake support

• Started 'EV Charger Warranty' for EV charging equipment

• Launched 'ESS Warranty System' for industrial/grid-scale storage batteries

• Launched 'Ouchi Bot' customer service support tool for housing businesses

• Opened Sendai Branch and began handling 'Jiban Hoshō' ground compensation

• Launched 'KROX' SaaS × Fintech service

• Integrated management with Mediaseek Inc. via share exchange, making it a wholly owned subsidiary; changed name to Solvvy Inc.

A co-creation partner providing unique 'warranty × technology' solutions to help companies build recurring-revenue businesses and support sustainable consumption.

• Jūsetsu Anshin Support

  Housing equipment maintenance warranty service launched in 2009.

• Baibai Anshin Support

  Inspection guarantee service for used home transactions, launched in 2017.

• Aftermize Platform

  Digital platform for warranty service applications, released in 2021.

• KROX

  SaaS × Fintech service launched in 2024.

• ESS Warranty System

  Warranty service for industrial and grid-scale large storage batteries, launched in 2023.

• EV Charger Warranty

  Long-term warranty service for EV charging equipment, launched in 2022.

1. 1Solvvy（ソルヴィー）株式会社 | Solve with idea, Solve with you.solvvy.co.jp
2. 2沿革｜企業情報｜Solvvy株式会社（Solvvy Inc.）solvvy.co.jp
3. 3会社概要｜企業情報｜Solvvy株式会社（Solvvy Inc.）solvvy.co.jp
4. 4企業情報｜Solvvy株式会社（Solvvy Inc.）solvvy.co.jp
5. 5Solvvy - Wikipediaja.wikipedia.org
6. 6Solvvy - Wikidatawikidata.org
7. 7Solvvy Expands Focus on Channels and Partnershipsprnewswire.com
8. 8Solvvy Introduces the Conversational Concierge, the Next-Gen Chatbot Platform that Delivers Brilliant Customer Experiencesprnewswire.com