Sinosafe

Corporate brand

Sinosafe, officially Sinosafe General Insurance Company Limited, is a Shenzhen-headquartered Chinese insurer offering property and casualty, motor, liability, credit and guarantee, agricultural, accident, short-term health, and reinsurance services.

Last updated October 9, 2026

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Overview

Sinosafe is the English-language name used by Hu'an Property Insurance Co., Ltd. (华安财产保险股份有限公司), which the company also abbreviates as Hu'an Insurance (华安保险). It is a Chinese general insurer headquartered in Shenzhen, Guangdong. The company’s official materials give 1996 as its founding year: its company-introduction page says it was formally established on October 18, 1996, while its public-information company profile lists December 3, 1996 as its establishment date. The company describes itself as a professional property insurance company approved by the People’s Bank of China. Its disclosed registered capital is RMB 2.1 billion. The business covers a broad range of insurance and related services rather than a single insurance line. The company lists property, motor-vehicle, aircraft, ship, cargo-transit, liability, credit, guarantee, agricultural, financial-loss, short-term health, accident, and other loss insurance, as well as statutory insurance where permitted, reinsurance, claims-related services for other insurers, and approved investment activities. Its official site presents consumer-facing products such as motor insurance, household property insurance, gas-related cover, and personal funds-account insurance. The company says it has offered more than 3,700 insurance products. Examples of products it identifies as innovations include linked-return household property insurance, comprehensive insurance for restaurants, disease insurance associated with avian influenza, student-loan credit and guarantee insurance, and directors’ and officers’ liability insurance for unlisted companies. Sinosafe operates across China. Its company introduction describes branches in 31 provincial-level areas and nearly one thousand subordinate institutions; its public-information profile separately enumerates its operating areas. The company also describes specialized subsidiaries in insurance asset management, insurance private-equity fund management, and insurance brokerage. Its service infrastructure includes a national telephone service center in Nanchang and claims-operation centers in Nanning and Zhengzhou, alongside online services such as video-based claims inspection and digital customer support. The brand’s public-facing channels include its official website, customer-service and claims tools, online shopping functions, and service hotlines. The homepage lists 95556 as the national service and consumer-rights hotline and 10100111 as the motor-insurance sales hotline. The company presents service, product innovation, and professional, specialized, and integrated development of property insurance as central priorities. Its official introduction also reports participation in public-benefit work and cumulative donations exceeding RMB 85 million. The supplied official materials do not identify an ultimate parent company, controlling owner, or stock-market listing status.

History

Sinosafe’s corporate history, as represented in the supplied official materials, begins in 1996. The company’s introduction says Hu'an Property Insurance Co., Ltd. was approved by the People’s Bank of China and formally established on October 18, 1996. A separate company-profile page in the official public-information section gives December 3, 1996 as the establishment date. Both sources agree on the year; the supplied materials do not explain the difference between the two dates. The profile identifies the company as Hu'an Property Insurance Co., Ltd., gives its English name as Sinosafe General Insurance Company Limited, and lists its registered capital as RMB 2.1 billion. The company’s stated business scope encompasses a wide selection of general insurance: property, motor vehicles, aircraft, ships, cargo transportation, liability, credit, guarantees, agriculture, financial losses, short-term health, accident, and other loss coverage. It also lists reinsurance, approved statutory insurance, certain services carried out on behalf of domestic and overseas insurers, and investment activities subject to regulatory approval. This scope situates Sinosafe as a general insurer rather than a single-product or household-insurance-only brand. Over time, Sinosafe developed a broad domestic branch network. Its company introduction says it has branches in 31 provincial-level areas and nearly one thousand subordinate institutions. The company also reports professional subsidiaries in insurance asset management, insurance private-equity fund management, and insurance brokerage. For service operations, it describes a national telephone-service center in Nanchang and claims-operation centers in Nanning and Zhengzhou. It says it has introduced video-based claims inspection and online micro-service channels to support responses across online and offline settings. Product development is another theme in the company’s account of its history. Sinosafe identifies a series of offerings it describes as innovative: linked-return household property insurance, comprehensive insurance for the catering industry, avian-influenza-related disease insurance, national student-loan credit insurance and study-loan guarantee insurance, and directors’ and officers’ liability insurance for unlisted companies. The company says its current product range contains more than 3,700 insurance products. Its public product listings include categories such as motor, enterprise property, household property, engineering, liability, credit, guarantee, marine, cargo transportation, short-term health, and accident insurance. The company’s public-facing service system includes policy and claims inquiries, claims guidance, online policy functions, service-location searches, and dedicated telephone hotlines. Its homepage identifies 95556 as the nationwide customer-service and rights-protection number and 10100111 as the motor-insurance sales number. The company’s official introduction describes service improvement, product and operating-model innovation, and more professional, specialized, and integrated development of property insurance as enduring priorities. It also reports awards and public-benefit activity, including cumulative donations exceeding RMB 85 million. These are company-reported statements in the supplied materials. Those materials do not establish an ultimate parent, ownership structure, listing status, or a named founder.

1996
Company established
Expansion of national network and service operations

Products and positioning

A nationwide Chinese general insurer focused on property and casualty coverage, a broad product range, and service delivery through both physical networks and digital channels.

Motor insurance
A consumer-facing insurance category promoted on the homepage; the company profile also lists motor-vehicle insurance within its business scope.
Man Tang Fu household property insurance
A household property insurance product featured among the homepage’s popular products.
Residents' comprehensive gas insurance
A product featured among the homepage’s popular products.
Wan Guan Jia Cai household property insurance
A household property insurance product featured among the homepage’s popular products.
Personal funds-account insurance
A personal insurance product featured among the homepage’s popular products.
National student-loan credit insurance and study-loan guarantee insurance
Products the company identifies among its historical innovations.

Controversies

2026
Penalties on Head Office and Branches for Clause, Data, and Cross-Region Violations
On February 27, 2026, regulators disclosed that Sinosafe Property Insurance had violated rules on policy terms and rates, data reporting, and cross-region operations. The 5.65 million yuan penalty covered the head office and its Shandong and Fujian branches, with 13 responsible individuals also held accountable. This entry consolidates related penalties from the same batch.
Source 1 Source 2
2026
Shenzhen Branch Fined 890,000 Yuan for Off-Contract Benefits, Fee Extraction, and Other Violations
In April 2026, Sinosafe Property Insurance's Shenzhen Branch was fined 890,000 yuan for off-contract benefits, fabricating intermediaries to extract fees, inaccurate financial and business data, and violations of policy terms and rates. Related personnel were also penalized, bringing the total for the institution and individuals to 1.39 million yuan.
Source
2026
Suspended from Military Procurement for Bid Rigging in Military Purchases
In April 2026, the military procurement website reported that Sinosafe Property Insurance and Guoren Property Insurance had engaged in bid rigging and collusion, and suspended their eligibility for relevant military procurement. This entry concerns a procurement eligibility action and is not equivalent to revocation of an insurance business license.
Source
2023
Wenzhou Central Branch Fined 730,000 Yuan for Fake Intermediaries, False Materials, and Cross-Region Operations
In 2023, Sinosafe Property Insurance's Wenzhou Central Branch was warned and fined 730,000 yuan for using fake intermediaries to extract commission fees, preparing false reports and materials, and operating across regions.
Source

Sources9 sources

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