Shoppers Stop

Retailer / private label

An Indian department-store retailer offering multi-brand fashion, beauty, accessories, home products, and related lifestyle merchandise.

Last updated August 31, 2026

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Overview

Shoppers Stop is an Indian department-store chain associated with K Raheja Corp. It operates as a multi-brand lifestyle retailer rather than as a single-product label, bringing together apparel, accessories, footwear, handbags, jewellery, fragrances, cosmetics, health and beauty products, home furnishings, and décor. Its format is built around the department-store model: customers can shop across several merchandise categories within one retail environment, with the assortment spanning fashion and personal-care purchases as well as selected home-related goods. The business began in 1991, when its first store opened in Andheri, Mumbai, on 27 October. From that initial location, Shoppers Stop expanded into a national store network. The company had opened its 22nd store in Lucknow by 2006, illustrating the move from a Mumbai-origin retailer toward a broader Indian presence. A later expansion into airport retail came through a 2007 partnership with Nuance Group AG. Stores were opened at Mumbai's Terminal 1 and Bengaluru Airport, extending the brand's physical reach beyond conventional high-street and shopping-centre locations. Shoppers Stop also developed an online retail channel. Its e-store was launched in 2008 and offered delivery across major Indian cities. A smartphone application followed in 2016, adding a mobile shopping route alongside the store network and website. These developments positioned the retailer as an omnichannel department-store business, combining physical stores with digital ordering and delivery rather than relying exclusively on in-person shopping. The company's merchandise proposition is broad but centered on the lifestyle-shopping occasion. Clothing forms a major part of the assortment, supported by accessories, shoes, handbags, jewellery, fragrances, cosmetics, and health and beauty products. Home furnishing and décor extend the offer into the home category. The breadth of the range allows Shoppers Stop to serve customers seeking coordinated fashion, beauty, and lifestyle purchases in one retail setting. The existing description of the chain emphasizes a multi-brand and relatively premium department-store positioning, although specific current brand tiers, customer metrics, and financial performance are not established by the supplied reference material. Corporate governance changed in June 2018, when promoter Chandru L. Raheja resigned as non-executive chairman after more than two decades in that role. He was succeeded by B. S. Nagesh. This board transition marked a change in the public leadership structure while the retailer continued operating under the K Raheja Corp umbrella. The company is listed on both the Bombay Stock Exchange and the National Stock Exchange of India under the ticker SHOPERSTOP. The supplied reference describes a network of 108 stores across 45 Indian cities; because the reference does not specify the date of that count, it should be treated as a reported network figure rather than a permanently current total. Shoppers Stop remains an India-focused department-store brand with a national physical footprint, digital commerce capabilities, airport-retail experience, and a wide lifestyle assortment.

History

Shoppers Stop was established in India in 1991, with its first store opening in Andheri, Mumbai, on 27 October. The business developed from that initial Mumbai department store into a broader Indian retail chain focused on multi-brand fashion and lifestyle shopping. Its assortment expanded beyond clothing to include accessories, handbags, footwear, jewellery, fragrances, cosmetics, health and beauty products, home furnishings, and décor. The retailer's geographic expansion was underway by the mid-2000s. In 2006, it opened its 22nd store in Lucknow, indicating a move into additional Indian cities beyond its original market. In 2007, Shoppers Stop entered an airport-retail partnership with Nuance Group AG. This collaboration led to stores at Mumbai's Terminal 1 and Bengaluru Airport, giving the company a presence in travel-retail locations as well as conventional department-store sites. Digital retail became another part of the company's development. Shoppers Stop launched an e-store in 2008, with delivery available across major cities in India. In 2016, it introduced a smartphone application, extending the customer interface to mobile devices. Together, these steps created a retail model combining stores, web commerce, and mobile shopping. The company also experienced a notable governance transition in June 2018. Chandru L. Raheja, the promoter and non-executive chairman who had held the position for more than two decades, resigned from the chairmanship. B. S. Nagesh succeeded him. The change altered the board's public leadership while Shoppers Stop remained associated with K Raheja Corp. Shoppers Stop is listed on both the Bombay Stock Exchange and the National Stock Exchange of India under the ticker SHOPERSTOP. The supplied reference describes the chain as having 108 stores in 45 Indian cities, although it does not provide a date for that figure. Accordingly, the number is best understood as a reported network size from the referenced material, not as a verified current total. The brand's documented history is therefore one of domestic department-store expansion, diversification into airport retail, and progressive development of e-commerce and mobile channels.

2018
Chairmanship changes
[1]Shoppers Stopen.wikipedia.org
Chandru L. Raheja resigned as non-executive chairman and was succeeded by B. S. Nagesh.
2016
Smartphone app introduced
[1]Shoppers Stopen.wikipedia.org
The company added a smartphone application to its physical and web retail channels.
2008
E-store launch
[1]Shoppers Stopen.wikipedia.org
Shoppers Stop launched an online store with delivery across major Indian cities.
2007
Airport-retail partnership
[1]Shoppers Stopen.wikipedia.org
The retailer partnered with Nuance Group AG and opened stores at Mumbai Terminal 1 and Bengaluru Airport.
2006
Twenty-second store opens in Lucknow
[1]Shoppers Stopen.wikipedia.org
Shoppers Stop opened its 22nd store in Lucknow as the chain expanded beyond its original Mumbai base.
1991
First Shoppers Stop store opens
[1]Shoppers Stopen.wikipedia.org
The company's first store opened in Andheri, Mumbai, on 27 October.

Products and positioning

A multi-brand, relatively premium Indian department-store retailer combining fashion, beauty, accessories, and home merchandise through physical stores and digital channels.

Apparel
Fashion apparel
Clothing is a central part of Shoppers Stop's department-store assortment. The retailer presents apparel within a broader multi-brand lifestyle environment, allowing fashion purchases to be made alongside accessories, footwear, beauty products, and other merchandise.
Fashion accessories
Accessories, handbags, footwear and jewellery
The chain carries complementary fashion categories including accessories, handbags, shoes, and jewellery. These products broaden the store's role beyond clothing and support coordinated lifestyle and occasion-based shopping.
Beauty and personal care
Fragrances, cosmetics and health and beauty
Shoppers Stop's beauty assortment includes fragrances, cosmetics, and health and beauty products. These categories add personal-care purchasing to the department-store proposition and are available alongside fashion and accessory merchandise.
Home
Home furnishings and décor
Home furnishings and décor extend the retailer's assortment into household and interior-related purchases. This category complements the fashion and beauty offer and supports the chain's broader lifestyle positioning.
E-commerce · 2008
Shoppers Stop e-store
Launched in 2008, the e-store gave customers an online route to the retailer's merchandise and provided delivery across major Indian cities. It formed the digital component of the company's omnichannel retail model.
Mobile commerce · 2016
Shoppers Stop smartphone application
Introduced in 2016, the smartphone application extended Shoppers Stop's digital shopping presence to mobile users and complemented its stores and e-commerce website.

Brand decisions

2018
Board leadership transitionOther
Background
Promoter Chandru L. Raheja had served as non-executive chairman for more than two decades.
Action taken
Raheja resigned as non-executive chairman and B. S. Nagesh succeeded him.
Aftermath
The change produced a new chairmanship structure; the supplied material does not describe subsequent operational or financial effects.
Source
2016
Launch of smartphone applicationProduct launch
Background
The retailer continued developing digital access after establishing its e-store.
Action taken
The company introduced a smartphone application.
Aftermath
Mobile shopping became an additional channel alongside stores and the e-store.
Source
2008
Launch of online retailProduct launch
Background
The department-store business expanded its customer access beyond physical locations.
Action taken
Shoppers Stop launched an e-store offering delivery across major Indian cities.
Aftermath
The company added e-commerce to its store-based retail model.
Source
2007
Entry into airport retailStrategy
Background
Shoppers Stop sought to extend its retail footprint beyond conventional department-store locations.
Action taken
The company partnered with Nuance Group AG and opened stores at Mumbai Terminal 1 and Bengaluru Airport.
Aftermath
The move added airport retail to the company's documented operating formats.
Source

Recent events

2026-08-19
Fastrack launches new laptop bag collection[3]Fastrack推出新款笔记本电脑包系列indiablooms.com
Reported: 2026-08-19
Fastrack unveiled its new Fastrack Bags Laptop Collection, featuring 12 designs across backpacks and totes, with laptop compatibility for 15-inch and 14-inch devices. Priced at ₹4,995, the collection is available across select Fastrack, Shoppers Stop, and Lifestyle stores, as well as on Myntra, Amazon, and Flipkart.
2020-02-20
Shoppers Stop closed two stores[4]Shoppers Stop 关闭两家门店equitybulls.com
Reported: 2020-02-20
Shoppers Stop Ltd closed its stores at Orion East Mall in Bengaluru and The Grant Mall in Chennai, citing lower-than-expected business and low profitability.
2019-12-02
Shoppers Stop closes HomeStop store in Vashi[5]Shoppers Stop关闭Vashi的HomeStop门店equitybulls.com
Reported: 2019-12-02
Shoppers Stop Ltd closed its HomeStop store in Vashi, Navi Mumbai, citing lower-than-expected business and low profitability.
2019-11-29
Shoppers Stop opens store at Mani Square, Kolkata[6]Shoppers Stop在加尔各答Mani Square开设门店equitybulls.com
Reported: 2019-11-29
Shoppers Stop opened a store at Mani Square in Kolkata on November 29, 2019, bringing its total to 86 stores, including five airport stores.

Sources10 sources

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