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Shoppers Drug Mart

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile2 entries

  1. 2024

    MedsCheck quota controversy

    Shoppers Drug Mart was criticized over alleged quotas or sales targets applied to pharmacists for Ontario's MedsCheck medication-review program. The controversy concerned the relationship between provider reimbursement and internal commercial targets. A class-action lawsuit was filed in connection with the allegations.

  2. 2021

    York Region lockdown enforcement fines

    Fine or penalty

    York Region enforcement actions under the Reopening Ontario Act included charges and fines against Walmart and Shoppers Drug Mart locations for violations of COVID-19 public-health measures. The article also reports that a Costco manager was charged; it does not say Costco itself was fined.

    Source excerpt

    • Five Walmart stores, five Shoppers Drug Marts and a Costco are among the "essential" businesses that have been charged under the Reopening Ontario Act in York Region since Jan. 11, the municipality announced yesterday.
    • five Shoppers Drug Mart Stores — all of them in Markham — received $880 fines for failing to sanitize self-checkout stations after use.
    • One at 3600 Major Mackenzie Drive W. in Vaughan was dinged $880 for overcrowding and a lack of physical distancing.