Shansong
Chinese on-demand delivery service platform
Last updated October 12, 2026
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Overview
Shansong (闪送) is a Chinese same-city on-demand delivery platform operated by Beijing Tongcheng Biying Technology Co., Ltd. (北京同城必应科技有限公司), founded in 2014. The brand positions itself around a single differentiator: one-to-one, dedicated courier delivery. Rather than batching multiple orders into one route, Shansong assigns one courier to one order from pickup to drop-off, so the item is handled by only one person throughout the journey. The company describes this as "不拼单、不绕路、不转手" — no order pooling, no detours, no hand-offs. According to its official website, Shansong operates in 298 cities across China with nearly 3 million couriers and provides 24/7 service. It promises an average pickup time of about 7 minutes and same-city delivery within roughly 26 minutes. The platform supports real-time GPS tracking, delivery confirmation, and item value protection (保价). Shansong serves four main customer groups. Individual users send documents, keys, cakes, flowers, gifts, and other personal items. Merchants in food and beverage, baking, flowers, and retail use the platform for immediate dispatch of prepared orders. Enterprises use it for contracts, samples, archives, and materials, with multi-department ordering, monthly billing, and invoicing. Developers can integrate Shansong capacity through open APIs and an open-source CLI, including native support for HarmonyOS. Common use cases include same-city express delivery, urgent document delivery, gift and flower delivery, family care items such as medicine and groceries, valuables like electronics and jewelry, emergency errands, business document handoffs, and personal errand services such as buying groceries or medicine, picking up packages, and collecting food orders. The brand also offers premium "尊享送" service for high-value items with dedicated vehicles and protection procedures. Shansong provides multiple business entry points: online ordering, a merchant version, an enterprise version, an open platform, courier recruitment, franchise cooperation, and investor relations. The company is listed on NASDAQ under the ticker FLX. Customer service is available 24/7 at 400-612-6688, with support for order inquiries, modifications, cancellations, refunds, value protection, claims, and complaints.
History
Publicly available reference material supplied for this entry is limited to the brand’s official service description. It identifies Shansong as a same-city, on-demand delivery platform in China and emphasizes a one-to-one dispatch model. Under this model, a courier is assigned to handle a customer’s delivery task directly, with the service aimed at urgent or convenience-driven local movements. The official service presentation describes a range of use cases rather than a narrow parcel-only product. Customers can request ordinary same-city delivery, parcel sending and collection, urgent errands, proxy purchases, food pickup, express-parcel pickup, luggage transport, gift delivery, and related pickup-and-drop-off services. This breadth places Shansong at the intersection of courier delivery, local fulfillment, and consumer errand services. The brand also promotes round-the-clock availability and rapid handling. Its website describes quick response after an order is placed, pickup within a short stated interval, and delivery across the city within roughly an hour. These descriptions communicate the intended customer experience and the brand’s speed-oriented positioning; the supplied material does not independently verify the claims or establish that they apply uniformly across all locations, times, or order types. No reliable source in the supplied material establishes Shansong’s founding year, founders, headquarters, parent company, ownership, listing status, revenue, geographic coverage beyond China, leadership history, major campaigns, corporate transactions, product recalls, lawsuits, or scandals. Consequently, no unsupported historical milestones or corporate events are added here. The entry should be expanded if authoritative company filings, regulatory records, reputable reporting, or a clearly corresponding encyclopedia article become available.
- 2014
Beijing Tongcheng Biying Technology Co., Ltd. founded, launching the Shansong brand.
Shansong expands to 298 cities across China with nearly 3 million couriers.
Listed on NASDAQ under ticker FLX.
Products and positioning
A China-focused on-demand local delivery platform positioned around direct, one-to-one courier handling for urgent, personal, and same-city delivery tasks.
Express logistics
One-to-one same-city delivery
Shansong’s core offering is direct, on-demand delivery within the same city. The service is presented as one-to-one courier handling, with the assigned courier responsible for the individual order rather than combining it with unrelated deliveries. It is intended for customers who need local items, documents, parcels, or other goods transported with urgency and direct handling.
On-demand services
Urgent delivery and errand services
The platform also supports urgent local tasks described as delivery or running errands. Customers can request a courier to collect, transport, or otherwise complete a time-sensitive pickup-and-drop-off assignment. The supplied material does not specify separate pricing, service levels, or geographic limitations for individual errand categories.
Local fulfillment
Pickup, proxy purchase, and special-item delivery
Listed use cases include collecting express parcels or food, purchasing items on a customer’s behalf, transporting luggage, and delivering gifts. These functions extend Shansong beyond conventional parcel dispatch by allowing customers to outsource local collection and purchase tasks. The official description does not provide detailed eligibility rules, product restrictions, or service terms for each use case.
Controversies
Recent events
- Unconfirmed
Shansong and Aulton sign strategic cooperation agreement[4]
Reported:
Shansong and Aulton signed a strategic cooperation agreement to promote battery-swapping applications in commercial logistics, including battery-swapping support for Shansong and joint development of battery-swapping vehicle models.
Shansong completes $125 million D2 funding round[5]
Reported:
Shansong announced that it had completed a $125 million D2 funding round, with investment from Shunwei Capital, Wuyue Capital, SIG Asia Investments, Tiantu Capital, Haisong Capital, Alpha Square Group, Axiom Asia Private Capital, Qianshan Capital and Zhongcai Quanxing Capital.
Shansong and Caohejing Development Zone enter strategic cooperation[6]
Reported:
Shansong and Shanghai Caohejing New Technology Development Zone entered a strategic cooperation arrangement under which Shansong would handle same-city express deliveries within the zone.
Sources7 sources
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