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Serviceware

Serviceware is a German software company offering software, consulting, and managed services for digitalizing and managing modern enterprise services.

Last updated September 2, 2026

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Overview

Serviceware is a German software company. For more than 25 years, Serviceware has offered software, consulting, and managed services for the digitalization and management of modern enterprise services. The company provides a KI-native Serviceware platform that unifies service interactions for IT, HR, and finance services, with features like self-service portals and chatbots. Serviceware also offers managed services to handle technical problems proactively, and has been recognized as a Leader in IT Financial Management by analysts.

History

Serviceware is a German software company. For more than 25 years, Serviceware has offered software, consulting, and managed services for the digitalization and management of modern enterprise services. The company provides a KI-native Serviceware platform that unifies service interactions for IT, HR, and finance services, with features like self-service portals and chatbots. Serviceware also offers managed services to handle technical problems proactively, and has been recognized as a Leader in IT Financial Management by analysts.

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