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ServiceTitan

Cloud-based business software for residential and commercial trade-service contractors.

Last updated August 22, 2026

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Overview

ServiceTitan is an American cloud-software company that provides a business-management platform for contractors and other companies operating in residential and commercial field-service industries. Its principal customer groups include heating, ventilation and air-conditioning contractors, plumbers, electricians, landscapers, pest-control companies, roofing businesses, and related specialty trades. The platform is designed to bring operational, customer-facing, financial, and analytical activities into a connected system rather than requiring a contractor to manage them through separate scheduling, invoicing, customer-relationship, marketing, and reporting tools. The company was founded in 2007 by Ara Mahdessian and Vahe Kuzoyan, whose backgrounds in family-run contracting businesses informed the product's focus on the practical needs of service companies. Although the company was founded earlier, its cloud-based platform launched in 2012. ServiceTitan's software subsequently expanded beyond basic dispatch and job management into customer relationship management, sales, marketing automation, e-commerce, payments, analytics, and other functions associated with running a modern trade-services business. This breadth has positioned the brand as a business operating system for contractors rather than as a narrowly defined scheduling application. ServiceTitan initially concentrated on the United States and later expanded internationally. In 2019 it opened an office in Yerevan, Armenia, extending the company's engineering and operational footprint. Its market expansion was also supported by acquisitions aimed at serving additional trade categories. In 2021, ServiceTitan acquired Aspire Software, which specialized in landscaping businesses, and ServicePro, which served pest-control and lawn-care contractors. It acquired FieldRoutes in January 2022, adding another platform focused on pest-control and lawn-care operations. In April 2024, ServiceTitan acquired Convex, a San Francisco-based sales and marketing platform, broadening its capabilities in customer acquisition and revenue generation. ServiceTitan also pursued a transition from venture-backed private company to publicly traded software business. The company had considered an initial public offering for 2022, but postponed that plan as public-market conditions weakened. It continued preparations with Goldman Sachs and Morgan Stanley and filed for an IPO with the U.S. Securities and Exchange Commission after the 2024 United States presidential election. On December 12, 2024, its shares began trading on Nasdaq under the symbol TTAN. The offering raised approximately $625 million at $71 per share. The shares opened and closed the first trading day at $101, a reported 42% increase from the offering price, and the company was valued at approximately $8.9 billion at the close. Before the offering, ServiceTitan had raised approximately $1.4 billion across eight financing rounds from investors including Iconiq Capital, Bessemer Venture Partners, TPG, Index Ventures, and Mucker Capital. The brand's current positioning centers on vertical software: a broad, integrated technology suite tailored to the workflows, economics, and field operations of service contractors. Its product direction has increasingly included automation and artificial intelligence. In 2025, the company announced Atlas, an AI-powered tool intended to assist contractors with operational work. ServiceTitan has also used partnerships to extend the platform's relevance to adjacent contractor ecosystems, including roofing supply, vehicle and fleet management, and professional-development programs. As a public company, its strategic challenge is to continue expanding product breadth and customer adoption while demonstrating durable growth and efficiency in a competitive business-software market.

History

ServiceTitan was founded in 2007 by Ara Mahdessian and Vahe Kuzoyan. Both founders came from families involved in contracting, and the company's early product direction was shaped by the operational difficulties faced by residential service businesses. The company developed a cloud-based platform intended to coordinate the activities of contractors whose employees work both in offices and in customers' homes or commercial locations. The platform launched in 2012. ServiceTitan's initial focus was on core field-service workflows such as customer records, job scheduling, dispatch, and invoicing. It later expanded into a broader suite covering customer relationship management, sales, marketing automation, e-commerce, payments, and analytics. This expansion reflected the company's effort to serve as a central operating platform for contractors rather than as a single-purpose dispatch tool. Its customer base has included businesses in heating and air conditioning, plumbing, electrical work, landscaping, pest control, roofing, and other trade-service categories. The company began expanding beyond the United States in 2019, when it opened an office in Yerevan, Armenia. Its product and market coverage also grew through acquisitions. In 2021, it acquired Aspire Software, a provider focused on landscaping companies, and ServicePro, whose software served pest-control and lawn-care contractors. In January 2022, it acquired FieldRoutes, a mobile software-as-a-service business in the lawn-care and pest-control sector. In April 2024, it acquired Convex, a San Francisco-based sales and marketing platform. These transactions extended ServiceTitan's reach into specialized service verticals and complemented its existing sales and customer-management capabilities. ServiceTitan's financing history supported this expansion. Before becoming public, the company raised approximately $1.4 billion in eight funding rounds. Reported investors included Iconiq Capital, Bessemer Venture Partners, TPG, Index Ventures, and Mucker Capital. ServiceTitan had been planning an IPO for 2022, but unfavorable market conditions caused the timing to be delayed. The company continued working with Goldman Sachs and Morgan Stanley toward a future listing. Following the 2024 United States presidential election, ServiceTitan filed for an IPO with the Securities and Exchange Commission. On December 12, 2024, its stock began trading on Nasdaq under the ticker TTAN. The offering raised approximately $625 million at $71 per share. The shares reportedly opened and closed the first trading session at $101, representing a 42% increase from the IPO price and giving the company an approximate $8.9 billion valuation at the close. After its public-market debut, ServiceTitan continued broadening its ecosystem through partnerships. In June 2025, it partnered with ABC Supply to support roofing contractors. In September 2025, it acquired Conduit Tech, an HVAC sales and design platform, and partnered with Ford Pro to connect vehicle data and fleet-management tools with contractor operations. In October 2025, it partnered with The Home Depot's Path to Pro program. The company also announced Atlas in 2025, an AI-powered tool designed to help contractors with operational activities. These developments illustrate ServiceTitan's continuing strategy of combining vertical software, acquisitions, integrations, and automation for the field-service economy.

  • 2025

    Expansion through AI, acquisitions, and partnerships

    [1]

    The company announced Atlas, acquired Conduit Tech, and announced partnerships involving ABC Supply, Ford Pro, and The Home Depot's Path to Pro program.

  • 2024

    Convex acquisition and public listing

    [1]

    ServiceTitan acquired Convex and later completed its IPO, beginning Nasdaq trading under TTAN on December 12.

  • 2022

    FieldRoutes acquisition

    [1]

    ServiceTitan acquired FieldRoutes, a mobile software provider for lawn-care and pest-control businesses.

  • 2021

    Aspire Software and ServicePro acquisitions

    [1]

    ServiceTitan acquired software companies serving landscaping, pest-control, and lawn-care contractors.

  • 2019

    International expansion to Armenia

    [1]

    The company opened an office in Yerevan, Armenia.

  • 2012

    Cloud platform launches

    [1]

    ServiceTitan launched its cloud-based software platform for trade-service businesses.

  • 2007

    Company founded

    [1]

    Ara Mahdessian and Vahe Kuzoyan founded ServiceTitan.

Products and positioning

An integrated vertical software platform for trade-service contractors, combining field operations, customer management, sales, marketing, financial workflows, and analytics.

  • Field-service management and business software · 2012

    ServiceTitan Platform

    ServiceTitan's core cloud platform is designed for residential and commercial contractors. It brings together customer relationship management, scheduling, dispatch, sales, marketing automation, invoicing, payments, e-commerce, and analytics. The product is intended to connect office-based administrative work with technicians and salespeople working in the field, giving service companies a common system for managing leads, jobs, customers, and business performance.

  • Artificial intelligence · 2025

    Atlas

    Atlas is an AI-powered tool announced by ServiceTitan in 2025. It is intended to assist contractors with operational work and reflects the company's broader move toward automation within field-service management. The available reference material does not specify the full feature set, release scope, or commercial availability.

  • Pest-control and lawn-care software

    FieldRoutes

    FieldRoutes is a mobile software-as-a-service platform acquired by ServiceTitan in January 2022. It serves businesses in lawn care and pest control, extending ServiceTitan's vertical coverage through specialized tools for recurring and route-based field-service operations.

  • Landscaping business software

    Aspire Software

    Aspire Software is a landscaping-focused software business acquired by ServiceTitan in 2021. Its addition expanded the ServiceTitan portfolio into the landscaping sector and supported the company's strategy of adapting its platform ecosystem to specialized contractor workflows.

Brand decisions

  • 2025

    Launch Atlas AI toolProduct launch

    Background

    ServiceTitan has been expanding automation and artificial-intelligence capabilities within its contractor software platform.

    Action taken

    The company announced Atlas, an AI-powered tool intended to assist contractors with operations.

    Aftermath

    The announcement reinforced ServiceTitan's product strategy of applying automation to field-service business workflows.

  • 2025

    Acquire Conduit TechM&A

    Background

    ServiceTitan continued expanding its HVAC-specific sales and design capabilities.

    Action taken

    In September 2025, the company acquired Conduit Tech, an HVAC sales and design platform.

    Aftermath

    The acquisition added specialized HVAC sales and design functionality to the company's broader contractor-software ecosystem.

  • 2025

    Expand ecosystem partnershipsStrategy

    Background

    ServiceTitan pursued integrations and distribution relationships that could connect contractor software with supply, fleet, and workforce-development ecosystems.

    Action taken

    The company partnered with ABC Supply for roofing contractors, Ford Pro for vehicle-data and fleet-management integration, and The Home Depot's Path to Pro program.

    Aftermath

    The partnerships extended ServiceTitan's potential reach across roofing, vehicle operations, and contractor training or professional-development channels.

  • 2024

    Acquire ConvexM&A

    Background

    ServiceTitan aimed to strengthen sales and marketing capabilities within its contractor software ecosystem.

    Action taken

    In April 2024, ServiceTitan acquired Convex, a San Francisco-based sales and marketing platform.

    Aftermath

    The acquisition complemented ServiceTitan's existing customer acquisition and revenue-generation tools.

  • 2024

    Initial public offeringOther

    Background

    ServiceTitan had considered a 2022 IPO but delayed the transaction as public-market conditions deteriorated. It later resumed preparations with Goldman Sachs and Morgan Stanley.

    Action taken

    The company filed for an IPO and began trading on Nasdaq on December 12, 2024, under the ticker TTAN.

    Aftermath

    The offering raised approximately $625 million at $71 per share. The stock reportedly opened and closed its first trading day at $101, and the company was valued at approximately $8.9 billion at the close.

    IPO proceeds and first-day valuation. $71 per share offering price → Approximately $625 million raised; approximately $8.9 billion valuation at first-day close (December 12, 2024)

  • 2022

    Acquire FieldRoutesM&A

    Background

    ServiceTitan continued building specialized capabilities for recurring-service industries such as pest control and lawn care.

    Action taken

    The company acquired FieldRoutes, a mobile software-as-a-service provider.

    Aftermath

    The acquisition added a specialized platform and expanded ServiceTitan's presence in pest-control and lawn-care software.

  • 2021

    Acquire Aspire Software and ServiceProM&A

    Background

    ServiceTitan sought to expand beyond its established contractor categories and serve specialized landscaping, pest-control, and lawn-care businesses.

    Action taken

    The company acquired Aspire Software and ServicePro.

    Aftermath

    The transactions broadened ServiceTitan's product and customer coverage in adjacent field-service markets.

Recent events

  • Notation Labs launches LeakSecure Platform 3.0[3]

    Reported:

    Notation Labs, Inc. announced the launch of LeakSecure Platform 3.0, a cloud- and AI-native leak detection and prevention platform that connects real-time water data with coordinated response for insurance carriers, plumbing contractors, home-services companies and multi-location operators. The platform adds closed-loop alert response, the LeakSecure Pro app and Pro Dashboard, and native integration with ServiceTitan.

  • FieldRoutes announces agreement to be acquired by ServiceTitan[4]

    Reported:

    FieldRoutes announced that it had entered into a definitive agreement to be acquired by ServiceTitan. The transaction was subject to closing conditions, including regulatory approvals.

  • ServiceTitan announces acquisition of Servant Systems[5]

    Reported:

    ServiceTitan announced its acquisition of Servant Systems, a business software provider for franchise brands. The companies said they would pool resources to serve Servant Systems' customers.

  • ServiceTitan announces acquisition of Pointman[6]

    Reported:

    ServiceTitan announced its acquisition of Pointman. The agreement provides for Pointman's customers and users to transition to ServiceTitan in the coming months.

  • Unconfirmed

    ServiceTitan adds Tim Cabral to its board[7]

    Reported:

    ServiceTitan added Tim Cabral to its board of directors as an independent board member and audit committee chair. The source does not specify the date on which the appointment took effect.

  • Unconfirmed

    ServiceTitan acquires WaterSoftWare[8]

    ServiceTitan acquired WaterSoftWare, a developer of business management software for the water treatment industry. Financial terms were not announced.

Sources8 sources

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