Serve Air Cargo
Serve Air Cargo is a Democratic Republic of the Congo-based airline focused primarily on air freight operations.
Last updated August 26, 2026
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Overview
Serve Air Cargo is an airline based in the Democratic Republic of the Congo whose principal business is air freight. The carrier was established in 1993 by Harish Jagtani and initially operated under the name Services Air. It developed in the challenging operating environment of the DRC, where road and rail infrastructure can make air transport particularly important for moving goods between major cities and remote or difficult-to-reach areas. The airline's principal base is N'Djili International Airport in Kinshasa. From there, it has built a regional cargo operation using aircraft configured or adapted for freight work and for the operating conditions found in the DRC. Its business has been associated especially with domestic and regional cargo transportation rather than with a broad scheduled passenger network. The carrier became one of the more prominent cargo airlines in the region and subsequently adopted the Serve Air Cargo name. Leadership passed from founder Harish Jagtani to his son Jai Jagtani, who is identified as the company's chief executive officer. The Jagtani family's continuing involvement has been a defining feature of the airline's ownership and management history, although detailed corporate ownership information is not publicly established in the available reference material. Serve Air Cargo operates within a heavily regulated and safety-sensitive aviation environment. Like other carriers based in the Democratic Republic of the Congo, it is subject to the European Union's restrictions on airlines from the country and has not been identified as IOSA certified in the reference material. These regulatory limitations affect the carrier's ability to serve European destinations and frame its role primarily as a domestic and regional operator. The airline's history has also included serious accidents. In 2009, an Antonov An-26 operated under the former Services Air name crashed near the runway at Matari Airport, killing three of the four people aboard. In 2015, an Airbus A310 operated by Serve Air Cargo overran the runway at Mbuji Mayi Airport; eight people on the ground were killed and the aircraft was written off. These events are part of the carrier's documented operating history, but the available material does not provide a comprehensive account of subsequent regulatory findings, litigation, compensation, or internal safety reforms. Publicly available information about Serve Air Cargo is relatively limited compared with that of major international airlines. The available record supports describing it as an active, DRC-based cargo carrier with a long operating history, a Kinshasa base, family-linked leadership, and a regional logistics role. Specific fleet counts, route schedules, financial performance, current fleet composition, and detailed corporate structure are not established here.
History
Serve Air Cargo traces its origins to 1993, when Harish Jagtani founded the airline in the Democratic Republic of the Congo. The carrier initially operated as Services Air and developed around the need for dependable air transport in a country with vast distances, difficult geography, and uneven surface-transport infrastructure. Rather than building its identity around a large passenger network, the airline concentrated on freight operations and became associated with the movement of cargo within the DRC and the surrounding region. N'Djili International Airport in Kinshasa became the airline's principal base. The carrier operated several cargo aircraft, including aircraft suited or adapted to the country's demanding operating conditions. Its role was particularly relevant for domestic and regional logistics, where aviation can provide faster and more reliable movement than road or rail links. Over time, Services Air became one of the better-known cargo operators in the region and later adopted the Serve Air Cargo name. The business remained closely linked to the Jagtani family. Harish Jagtani is identified as the founder, while Jai Jagtani, his son, later became chief executive officer. The available reference material does not establish a full chronology of management changes, a detailed corporate ownership structure, or a separately incorporated parent company. The airline's history includes two serious documented accidents. On 26 May 2009, an Antonov An-26 operated by Services Air crashed short of the runway at Matari Airport. Three of the four people aboard died and the aircraft was destroyed. The reference material notes that the aircraft had previously been placed on a blacklist by the International Civil Aviation Organization and Antonov, but it does not provide a complete account of the relevant regulatory history or the investigation's final findings. On 24 December 2015, an Airbus A310 operated by Serve Air Cargo overran the runway at Mbuji Mayi Airport. Eight people on the ground were killed and the aircraft was written off. The available source does not specify the complete causal findings, subsequent legal proceedings, or the precise safety measures adopted afterward. Serve Air Cargo's regulatory position has constrained its international reach. The airline is covered by the European Union ban applying to carriers from the Democratic Republic of the Congo, and the available reference identifies it as not IOSA certified. These conditions help explain the carrier's emphasis on domestic and regional freight rather than operations to the European Union. Public sources provide limited current detail about routes, fleet size, finances, and corporate structure; consequently, the documented history is strongest on the airline's founding, name evolution, cargo specialization, leadership, base, regulatory status, and accident record.
- 2015
Mbuji Mayi runway overrun
[1]A Serve Air Cargo Airbus A310 overran the runway at Mbuji Mayi Airport, killing eight people on the ground and destroying the aircraft.
- 2009
Matari Airport accident
[1]An Antonov An-26 operated by Services Air crashed short of the Matari Airport runway, killing three of the four people aboard.
- 1993
Airline founded as Services Air
[1]Harish Jagtani founded the DRC-based airline, which initially operated under the Services Air name.
Products and positioning
A DRC-based regional air-freight carrier positioned around cargo transport in markets where difficult terrain and limited surface infrastructure increase the value of air logistics.
Air freight · 1993
Domestic cargo transport
Serve Air Cargo's core activity is the movement of freight within the Democratic Republic of the Congo. The service is oriented toward cargo rather than a broad scheduled passenger offering and is suited to a market in which long distances, difficult terrain, and limited road or rail connectivity can make air transport operationally important.
Air freight
Regional freight operations
The airline also operates in the wider Central African regional freight environment. Available material describes a regional cargo role but does not provide a definitive current route list, shipment categories, service timetable, or network map.
Freighter aviation
Cargo aircraft operations
Serve Air Cargo has operated several aircraft used for freight and adapted to local operating conditions. Public reference material identifies Antonov An-26 and Airbus A310 aircraft in its history, but it does not establish the current fleet composition or the complete list of aircraft types operated over time.
Brand decisions
- Emphasis on cargo aviationStrategy
Background
The airline developed from Services Air into a carrier especially associated with air freight in the Democratic Republic of the Congo and the surrounding region.
Action taken
Serve Air Cargo focused its operating identity and aircraft use on freight transportation rather than positioning itself primarily as a passenger airline.
Aftermath
The company became one of the region's notable cargo operators, although detailed current network and fleet information is not established in the available sources.
Recent events
- 2015
Serve Air Cargo Airbus A310 overruns runway at Mbuji Mayi[1]
Other
An Airbus A310 operated by Serve Air Cargo overran the runway at Mbuji Mayi Airport. Eight people on the ground were killed and the aircraft was written off.
- 2009
Services Air Antonov An-26 crashes at Matari Airport[1]
Other
An Antonov An-26 operated by Services Air crashed short of the runway at Matari Airport in the Democratic Republic of the Congo. Three of the four people aboard were killed and the aircraft was destroyed.
Sources1 sources
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