SENPRO IT GmbH

SENPRO IT GmbH is a German IT system house (IT-Systemhaus) and managed-services provider based in Central Hesse. According to its own corporate history, the company was founded in 2008 in the small Hessian town of Lich by Carsten Jockel, starting out with just two employees. It has since grown into an established IT service provider that positions itself as a partner for modern, tailor-made IT infrastructures, focusing on small and medium-sized enterprises (SMEs). The company's portfolio covers the full spectrum of business IT. It builds and operates systems, networks and security solutions; provides IT system support and managed services including monitoring and patch management; delivers IT security and managed IT security with security audits and emergency management; supports digitalisation of business processes with both commercial software and independent, cost-optimised open-source solutions; and offers artificial intelligence, automation and managed-AI services including process automation, AI infrastructure and EU AI Act compliance. Compliance topics such as data protection, information security (ISMS) and AI governance are explicitly part of its offering, alongside NIS2 and GDPR compliance support. SENPRO IT describes itself as combining technological progress with compliance suitable for mid-sized companies. It has implemented and certified its management systems according to ISO 27001 and ISO 9001. Its managed-service packages are offered at fixed prices, including flat-rate models, to give customers predictable, calculable costs. Support is advertised as available 24 hours a day, 7 days a week, with short response times. Leadership is shared: founder Carsten Jockel leads the company together with Andrea Bartunek, who joined in 2017 to strengthen sales and was appointed as an additional managing director in 2019, responsible for sales/marketing and human resources. The company is headquartered in Lich, Hesse, and serves the Central Hesse (Mittelhessen) region. Wikidata describes it as an IT system house in Fernwald, Germany, reflecting its Hessian base.

SENPRO IT GmbH traces its origins to 2008, when Carsten Jockel founded the company as Senpro Informationstechnologie GmbH in Lich, a small town in the Central Hessian region of Germany. The company began with only two employees, and its own account describes how, day by day and call by call, the foundation was laid for a success story that continues today. From the outset the business focused on small and medium-sized enterprises (SMEs), a customer segment it has retained. Over the years it developed into an established IT system house (IT-Systemhaus) in the centre of Germany, acting as a partner for modern and tailor-made IT infrastructures. Its services grew to encompass consulting on IT strategies, evaluation of current technologies, implementation of customised solutions, and complete service for business IT environments, including professional IT support for customers who wish to outsource network administration in whole or in part. A significant leadership development came in 2017, when Andrea Bartunek joined the company to take its sales activities to the next level. In 2019 the management burden was redistributed from two to four shoulders, and Andrea Bartunek was appointed as an additional managing director, responsible for sales/marketing and human resources. She placed particular emphasis on the service sector and on maintaining relationships with existing and new customers, and recognised the need for qualified personnel, devoting attention to continuous development. Alongside its traditional IT services, the company expanded into compliance-oriented offerings. It implemented and certified its management systems according to ISO 27001 and ISO 9001. Its portfolio came to cover the entire spectrum from commercial software to independent, cost-optimised open-source solutions, and it added services around data protection, information security (ISMS) and artificial intelligence, including NIS2 and GDPR compliance as well as EU AI Act compliance. Its managed-services offering, delivered at fixed prices including flat-rate packages, covers cloud, backup and IT security services as well as monitoring and patching of devices, with support advertised around the clock, seven days a week. Today SENPRO IT operates as a private, owner-managed company headquartered in Lich, Hesse, serving the Central Hesse region. Wikidata records it as an IT system house in Fernwald, Germany, reflecting its Hessian base.

• 2019

  Andrea Bartunek appointed as additional managing director, responsible for sales/marketing and HR.

• 2017

  Andrea Bartunek joins the company to strengthen sales.

• 2008

  Founded as Senpro Informationstechnologie GmbH in Lich, Hesse, by Carsten Jockel with two employees.

• Management systems implemented and certified according to ISO 27001 and ISO 9001.

Established IT system house in Central Germany positioning itself as a partner for modern, tailor-made IT infrastructures for small and medium-sized businesses, combining innovative IT and AI concepts with mid-market-appropriate compliance (data protection, ISMS, AI) and predictable, fixed-price managed services.

• Managed Services (MSP)

  Fixed-price managed services covering cloud, backup, IT security, monitoring and patching.

• Managed IT-Security

  Security solutions, security audits, emergency management, NIS2 and GDPR compliance.

• Managed-KI (Managed AI)

  Process automation, AI infrastructure and EU AI Act compliance.

• IT-Anwendungen & Managed Applications

  Digitalisation of business processes with commercial or open-source software.

• Microsoft 365 / Office 365

  Migration and support for cloud-based office productivity, with five installations per user.

1. 1Senpro IT - Ihr IT-Dienstleister in Mittelhessen | SENPRO IT GmbHsenpro.de
2. 2Das ist Senpro - Über uns | SENPRO IT GmbHsenpro.de
3. 3Managed Services / MSP - reibungslose IT? | SENPRO IT GmbHsenpro.de
4. 4Wikidata Q139832564wikidata.org