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Scorebuddy

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AI-powered CX intelligence platform for QA, conversation analytics, and coaching.

Last updated September 2, 2026

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Overview

Scorebuddy is an AI-powered CX intelligence platform that connects QA, conversation analytics, and coaching. It was founded in 2012 and is trusted by more than 300 organizations in 25+ countries.

History

Scorebuddy was founded in 2012. It began as a quality assurance solution for contact centers and has grown into a full CX intelligence platform.

Sources2 sources

  1. 1CX Intelligence Platform & AI Contact Center QA Software - Scorebuddyscorebuddycx.com
  2. 2About Us - ScorebuddyCXscorebuddycx.com

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