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Santana Row

An upscale mixed-use residential, retail, dining, entertainment, and office district in West San Jose, California.

Last updated August 22, 2026

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Overview

Santana Row is an upscale mixed-use district in the Winchester area of West San Jose, California. It combines residential buildings, shopping, restaurants, hospitality, entertainment, personal services, offices, and landscaped public spaces in a compact, walkable development positioned along Stevens Creek Boulevard. The district is adjacent to major regional destinations including Westfield Valley Fair and the Winchester Mystery House, placing it within one of San Jose's most prominent retail and visitor corridors. The name refers to Frank M. Santana, who served on San Jose's planning commission during the 1950s and is also commemorated by nearby Frank M. Santana Park. Before the present development, the site was occupied by the Town and Country Village shopping center. That earlier retail complex was notable as the original location of the first Chuck E. Cheese's Pizza Time Theatre, which operated there from May 1977 until February 1985. Santana Row was developed in 2001 and 2002 as a roughly 42-acre "village within a city" concept. The project was reported to have cost approximately $450 million and was described at the time as one of the most ambitious mixed-use developments of its type in the United States. Its planning and architecture emphasized a combination of high-density housing, commercial frontage, public-realm design, and a range of daily and destination-oriented uses rather than a conventional enclosed shopping mall. Federal Realty Investment Trust was identified as the project developer, working with a multidisciplinary design team that included SB Architects, BAR Architects, Steinberg Architects, The SWA Group, and April Philips Design Works. The development experienced a major setback during construction. On August 19, 2002, Building 7, known as Santana Heights, caught fire. Burning embers ignited at least 15 additional fires in the surrounding area, and a nearby apartment complex lost 39 units. The incident displaced 132 people and was reported as the largest structure fire in San Jose's history, with estimated damage of $129 million. Despite the disruption, Santana Row proceeded as a long-term mixed-use destination and continued to expand, including further growth reported in 2016. Today, Santana Row functions as both a neighborhood and a regional lifestyle destination. Its commercial mix includes national and international brand-name retailers, independent boutiques, restaurants, a cinema, a hotel, spas, salons, and other services. Reference material describes approximately 36 food establishments and nine spas and salons, although the tenant roster changes over time. The property also accommodates office users and has been associated with a small technology-oriented business cluster that has included companies such as Cisco, Splunk, NetApp, BlueJeans, Experian, Federal Realty Investment Trust, and AvalonBay Communities. Several large anchor retailers occupy prominent frontage along Stevens Creek Boulevard. The district includes Valencia Park, Santana Row Park, and nearby Frank M. Santana Park. Its design received the CELSOC Engineering Excellence Award in 2004 and Builder Magazine's Project of the Year in 2003. By 2010, it was being characterized as an arguably successful example of mixed-use development. The area also benefits from a substantial nearby population; reference material reported 24,196 residents within one mile of Santana Row. As a place brand, Santana Row is positioned around upscale urban living, convenience, walkability, and leisure rather than around a single retail product category.

History

Santana Row occupies a site in West San Jose that was previously used by the Town and Country Village shopping center. The earlier complex had a notable place in American family-entertainment history because it housed the first Chuck E. Cheese's Pizza Time Theatre from May 1977 through February 1985. The modern district takes its name from Frank M. Santana, a member of San Jose's planning commission in the 1950s. Frank M. Santana is also memorialized by the nearby park bearing his name. The present Santana Row project was conceived as a large-scale mixed-use development rather than a conventional retail center. Construction and development took place principally between 2001 and 2002 on approximately 42 acres. The development model combined housing, shops, restaurants, offices, entertainment, hospitality, services, and public spaces into a dense, pedestrian-oriented setting. It was promoted as a "village within a city" and was reported to have required an investment of about $450 million. At the time, observers regarded it as an unusually ambitious undertaking in the United States because of its integration of luxury residential uses with a broad commercial and public-realm program. Federal Realty Investment Trust was identified as the project developer. The design process involved SB Architects, BAR Architects, Steinberg Architects, landscape architects The SWA Group, and April Philips Design Works. The resulting district was organized around streets, plazas, parks, and prominent commercial frontage, with Stevens Creek Boulevard providing a major edge and regional access route. Its location near Westfield Valley Fair and the Winchester Mystery House helped connect the development to both established retail activity and tourism in the area. A major construction incident occurred on August 19, 2002. Building 7, known as Santana Heights, caught fire while the project was under construction. Embers spread beyond the principal structure and caused at least 15 smaller fires. A nearby apartment complex sustained enough damage to lose 39 units, displacing 132 residents. The event was described as the largest structure fire in San Jose's history, with estimated damage of $129 million. The fire became the most consequential interruption in the project's early history, but it did not prevent the broader district from being completed and operating as a mixed-use destination. Following its opening and initial development period, Santana Row established a tenant and visitor mix spanning retail, food, entertainment, personal services, lodging, residential living, and office use. Reference material describes roughly 36 food establishments, nine spas and salons, a theater, a hotel, local boutiques, and national brand retailers. Office occupancy also gave the district a limited technology and business-services presence, with companies including Cisco, Splunk, NetApp, BlueJeans, Experian, Federal Realty Investment Trust, and AvalonBay Communities associated with the area in the cited material. The development received Builder Magazine's Project of the Year in 2003 and the CELSOC Engineering Excellence Award in 2004. These recognitions reflected the project's engineering, architecture, landscape, and integrated planning approach. By 2010, Santana Row was being described as an arguably successful mixed-use development, suggesting that it had become a reference point in discussions of urban lifestyle centers and higher-density suburban redevelopment. The district continued to expand in 2016. Its public spaces include Valencia Park, Santana Row Park, and nearby Frank M. Santana Park. The surrounding area also provides a sizable customer and resident base; reference material reported 24,196 people living within one mile of the district. Santana Row therefore operates simultaneously as a local neighborhood, a regional shopping and dining destination, a hospitality location, and an office environment. Its history is defined by the redevelopment of a former shopping-center site, an ambitious early-2000s mixed-use plan, a serious construction fire, design recognition, and continued commercial and residential evolution.

  • 2016

    Further expansion reported

    [1]

    Santana Row continued to expand as a combined residential, retail, dining, entertainment, and office district.

  • 2010

    Mixed-use model described as arguably successful

    [1]

    Reference material characterized Santana Row as an arguably successful mixed-use development.

  • 2004

    CELSOC Engineering Excellence Award

    [1]

    The project received the CELSOC Engineering Excellence Award.

  • 2003

    Builder Magazine Project of the Year

    [1]

    Santana Row's collaborative development and design received Builder Magazine's Project of the Year.

  • 2002

    Santana Heights construction fire

    [1]

    Building 7, or Santana Heights, caught fire during construction on August 19, causing extensive damage and nearby displacement.

  • 2001

    Mixed-use Santana Row development period begins

    [1]

    Development of the approximately 42-acre residential and commercial district began during 2001–2002.

  • 1985

    Original Pizza Time Theatre location closes

    [1]

    The first Pizza Time Theatre at the former shopping-center site ceased operating in February 1985.

  • 1977

    First Chuck E. Cheese's Pizza Time Theatre opens at the former Town and Country Village site

    [1]

    The site later redeveloped as Santana Row housed the first Chuck E. Cheese's Pizza Time Theatre, which operated there until February 1985.

Products and positioning

Upscale, walkable mixed-use lifestyle district combining residential living, shopping, dining, entertainment, hospitality, services, and office space.

  • Retail

    Retail shops and boutiques

    Santana Row offers a combination of recognized brand-name retailers, specialty stores, and local boutiques. The retail program is integrated into the district's streets and plazas rather than being confined to a single enclosed mall, supporting both destination shopping and everyday neighborhood needs. Several larger anchor retailers are positioned along the Stevens Creek Boulevard frontage.

  • Dining

    Restaurants and food establishments

    Dining is a central part of the Santana Row experience, with reference material identifying approximately 36 food establishments. The offering spans restaurants and other food-service venues serving residents, office workers, shoppers, hotel guests, and visitors. Tenant composition may change over time.

  • Entertainment

    Entertainment and theater

    The district includes a theater and other leisure-oriented uses that complement shopping and dining. Entertainment contributes to Santana Row's positioning as an evening and weekend destination as well as a daytime retail and office environment.

  • Personal care

    Spas and salons

    Santana Row includes personal-care businesses such as spas and salons. Reference material identifies nine such establishments, forming part of the district's broader lifestyle-services offer.

  • Residential real estate

    Residential apartments

    Residential buildings are a foundational component of Santana Row's mixed-use model. Santana Heights, identified as Building 7, is one of the development's named residential elements. Housing is integrated with retail, dining, parks, and services to support a walkable urban-lifestyle environment.

  • Hospitality

    Hotel and hospitality

    A hotel forms part of the district's hospitality offer, serving visitors and supporting Santana Row's role as a regional shopping, dining, and leisure destination.

  • Commercial real estate

    Office and technology-oriented workspace

    In addition to residential and consumer uses, Santana Row accommodates offices and has been associated with a small technology and business-services cluster. Companies cited in reference material include Cisco, Splunk, NetApp, BlueJeans, Experian, Federal Realty Investment Trust, and AvalonBay Communities.

Brand decisions

  • 2016

    Continue district expansionStrategy

    Background

    Santana Row had developed into a mixed-use destination with residential, retail, dining, entertainment, hospitality, services, and office uses.

    Action taken

    The district continued expanding its physical and commercial footprint.

    Aftermath

    Reference material continued to describe Santana Row as an active lifestyle and mixed-use destination serving both nearby residents and regional visitors.

  • 2002

    Respond to the Santana Heights construction fireOther

    Background

    Building 7, known as Santana Heights, caught fire during construction on August 19, 2002. Embers caused at least 15 smaller fires, and a nearby apartment complex lost 39 units.

    Action taken

    The development's construction and recovery process continued after the fire and its effects on neighboring residents and structures.

    Aftermath

    The incident displaced 132 people and was reported as San Jose's largest structure fire, with estimated damage of $129 million. Santana Row nevertheless proceeded as a completed and operating mixed-use district.

    Estimated fire damage. $129 million (2002)

  • 2001

    Develop a high-density mixed-use lifestyle districtStrategy

    Background

    The project was planned as a roughly 42-acre integrated residential and commercial district on the former Town and Country Village site, combining housing, retail, dining, entertainment, hospitality, offices, and public spaces.

    Action taken

    Federal Realty Investment Trust and the project design team pursued a "village within a city" development model rather than replacing the former shopping center with a conventional enclosed retail complex.

    Aftermath

    The resulting district became a prominent example of mixed-use development in the San Jose area and continued to expand after its initial 2001–2002 development period.

    Reported development cost. $450 million (2001–2002 development period)

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