三星的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
2026
三星AI智能冰箱因更新变砖 顾客投诉食物变质
问题披露
据Fortune报道,一次软件更新导致三星AI智能冰箱变砖,顾客因食物变质向公司投诉。该事件作为涉及该品牌的争议被报道,核心是软件更新使AI智能冰箱无法使用,顾客称因此导致食物变质。投诉是在更新后向三星提出的。
2026
印度就OLED电视零部件涉嫌关税逃避调查LG与三星
调查
据路透社报道,LG和三星因OLED电视零部件涉嫌逃避关税而在印度面临调查。报道称,该调查涉及这两家公司以及涉嫌逃避OLED电视所用零部件关税的行为。来源未提供有关该调查、其结论或后果的更多细节。
来源摘录
EXCLUSIVE: LG, Samsung face India tariff evasion investigation over OLED TV parts
2024
2019
2019
Galaxy Fold 屏幕气泡问题被报道
问题披露
Expert Reviews 报道称,TechCrunch 观察到一台 Samsung Galaxy Fold 使用约 27 小时后,屏幕折痕处出现一个小气泡。文章称当时这是唯一报告的此类事件。该报道将这一观察描述为屏幕折痕处出现的气泡,未进一步说明原因或结果。相关报道仅涉及这一例报告事件。
来源摘录
US-based site Tech Crunch reported that after one day of use, a small bubble appeared in the crease of the Galaxy Fold’s display.
Tech Crunch staff writer Brian Heater reports that the imperfection appeared after around 27 hours of use, under pretty ordinary circumstances
Fortunately for Samsung, the teeny tiny bubble incident remains the only one of its kind.
2019
律师事务所就射频辐射水平起诉苹果和三星
提起诉讼
Fegan Scott 就部分智能手机的射频辐射水平起诉苹果和三星,称独立测试发现,在所述条件下辐射水平超过联邦限制。报道提及诉讼及相关指称,并未说明法院已作出认定。
来源摘录
一家总部位于芝加哥的律师事务所Fegan Scott提起了针对苹果和三星的诉讼。Fegan Scott表示,独立测试表明,当按照“制造商销售”的方式使用时,这些智能手机的射频辐射水平“远远超过了联邦限制”。
收到测试结果后,费根·斯科特(Fegan Scott)决定对苹果和三星正式发起诉讼,涉及iPhone 7 Plus、iPhone 8、iPhone XR、Galaxy S8、Galaxy S9和Galaxy S10。
2019
Samsung 为 Galaxy S10 和 Note 10 发布指纹扫描器修复补丁
Samsung 表示已发布软件补丁,修复影响 Galaxy S10 和 Note 10 设备的指纹扫描器漏洞。用户发现硅胶屏幕保护层覆盖设备时指纹仍可能解锁手机,此问题引发了批评。
当事方说明的目的. 修复超声波指纹扫描器中的漏洞。
品牌回应
道歉 — Samsung
“We apologize for causing inconvenience to customers with the fingerprint recognition issues,” Samsung said in a notification to customers.
来源摘录
Samsung Electronics Co. said Wednesday it has released a software patch to fix a bug in the ultrasound-based fingerprint scanner on Galaxy S10 and Note 10 smartphones.
Samsung has faced a backlash after some users discovered that anyone’s fingerprint could unlock S10 and Note 10 series devices covered with a silicone-based screen, raising security issues over the latest smartphones.
2019
三星为Galaxy S10和Note 10发布指纹识别修复补丁
三星电子发布软件补丁,修复Galaxy S10和Note 10手机超声波指纹扫描仪的漏洞。此前有用户发现,覆盖硅胶屏幕时,任何人的指纹都可能解锁受影响设备。
品牌回应
道歉 — Samsung
"We apologize for causing inconvenience to customers with the fingerprint recognition issues," Samsung said in a notification to customers.
整改 — Samsung
Samsung Electronics Co. said Wednesday it has released a software patch to fix a bug in the ultrasound-based fingerprint scanner on Galaxy S10 and Note 10 smartphones.
来源摘录
Samsung Electronics Co. said Wednesday it has released a software patch to fix a bug in the ultrasound-based fingerprint scanner on Galaxy S10 and Note 10 smartphones.
Samsung has faced a backlash after some users discovered that anyone's fingerprint could unlock S10 and Note 10 series devices covered with a silicone-based screen, raising security issues over the latest smartphones.
"We apologize for causing inconvenience to customers with the fingerprint recognition issues," Samsung said in a notification to customers.
2017
2008