Rossmann Repair Group

Rossmann Repair Group is an independent electronics repair and data recovery laboratory headquartered at 2410 San Antonio Street in Austin, Texas. Founded in 2008 by Louis Rossmann, the company began as a one-person operation performing component-level MacBook logic board repairs on the streets of Midtown Manhattan, often for live audiences. It has since grown into a nationally recognized lab that combines board-level repair with in-house hard drive and SSD data recovery, serving customers in all 50 U.S. states via mail-in service and locally in Austin. The company's core services include hard drive data recovery, SSD data recovery (NVMe, M.2, SATA), RAID recovery, SD/microSD recovery, liquid damage repair, MacBook repair, and logic board repair. All work is performed in-house at the Austin lab using equipment such as PC-3000 systems, DeepSpar imaging tools, and laminar flow clean benches. Rossmann Repair Group emphasizes transparency: it publishes tiered pricing (e.g., SATA SSD recovery from $200–$1,500; NVMe from $200–$2,500), offers free evaluations, and operates on a "no data, no fee" guarantee. The company does not outsource data recovery to third-party laboratories, a practice it criticizes as adding middleman markups. Louis Rossmann, the founder and chief technician, is also a well-known YouTube creator with over 2.64 million subscribers, using the platform to teach repair techniques and advocate for right-to-repair legislation. The company's commitment to open repair and consumer education has been featured in media outlets including BBC News, CBC News, ABC Australia, The Wall Street Journal, Business Insider, Vice, Fast Company, 404 Media, and Tom's Hardware. In 2022, Rossmann Repair Group relocated from New York to Austin, Texas, citing a more favorable business environment. The lab holds a 4.9-star rating on Google from over 1,837 reviews.

Rossmann Repair Group was founded by Louis Rossmann in 2008 after he walked out of a dishonest repair shop in Midtown Manhattan. The incident that triggered his departure involved a customer with a dead white A1181 MacBook. Rossmann diagnosed a shorted component on the logic board and performed a basic board-level repair that fixed the device. The customer had indicated they could spend up to $250, but the shop wanted to charge $350 for "motherboard repair." When the customer could not pay, the boss asked Rossmann to re-open the device and break it to "restore it to its original condition." Rather than comply, Rossmann left and never returned. With $250 in his pocket, Rossmann set up shop in Herald Square Park in 2008, carrying around 40 pounds of soldering equipment, screens, spare parts, and common MacBook logic board components. His business model was simple: he would visit customers, fix their MacBooks in front of them, and only charge if the repair worked. This transparent, on-site approach distinguished him from typical repair shops that required waiting for parts orders or insisted on replacing entire assemblies. Over the years, Rossmann Repair Group grew from a one-person park-bench operation into a full-service laboratory. The company expanded its services beyond MacBook repair to include component-level iPhone repair and in-house data recovery for hard drives and SSDs. It became known for its open teaching style, publishing repair techniques and advocating for right-to-repair legislation. Louis Rossmann's YouTube channel, with over 2.64 million subscribers, played a significant role in building the brand's reputation for transparency and consumer advocacy. In 2022, Rossmann Repair Group relocated from New York to Austin, Texas, citing a more favorable business environment. The lab is now located at 2410 San Antonio Street in Austin, where it performs all repairs and data recovery in-house. The company serves customers locally in Austin and via mail-in service from all 50 U.S. states. It maintains a 4.9-star rating on Google from over 1,837 reviews and has been featured in major media outlets including BBC News, CBC News, ABC Australia, The Wall Street Journal, Business Insider, Vice, Fast Company, 404 Media, and Tom's Hardware.

• 2022

  The company relocates from New York to Austin, Texas, establishing a dedicated lab at 2410 San Antonio Street.

• 2008

  Rossmann Repair Group is founded; Louis Rossmann begins repairing MacBooks from a park bench in Herald Square with $250 in equipment.

• 2007

  Louis Rossmann walks out of a dishonest repair shop in Midtown Manhattan after being asked to break a customer's already-repaired MacBook.

Independent, transparent, component-level repair and data recovery lab with no outsourcing and no diagnostic fees.

• Hard Drive Data Recovery

  In-house recovery from clicking, grinding, beeping, water-damaged, or non-detected drives.

• SSD Data Recovery

  NVMe, M.2, and SATA SSD recovery with published tier pricing from $200.

• MacBook Repair

  Component-level logic board repair and liquid damage repair for MacBook laptops.

• iPhone Repair

  Component-level repair for iPhones, including board-level fixes.

1. 1Data Recovery Service | Rossmann Repair Grouprossmanngroup.com
2. 2From Park Bench to Data Recovery Lab | Rossmann Grouprossmanngroup.com
3. 3About Us | Data Recovery Since 2008 | Rossmann Grouprossmanngroup.com
4. 4SSD Data Recovery from $200 | No Data, No Fee | Rossmann Grouprossmanngroup.com