Root controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Oregon fines Root Insurance over alleged COVID emergency-order violation
Fine or penalty
Oregon's Department of Consumer and Business Services said Root Insurance was fined $10,000 after its computer system automatically sent nonrenewal notices to 100 people following decreases in their driving frequency. The article does not specify when the alleged violation occurred.
Company response
Remediation — Root Insurance
Despite both companies making an effort to RENEW these policies
Source excerpt
These emergency insurance orders were in effect between March 25 and Sept. 20 of this year.