Ringover

Ringover is a French business communications software company headquartered in Paris. Its products are designed for organizations that need to manage telephone, messaging, customer-service, and sales interactions through cloud-based systems rather than traditional on-premises telephony infrastructure. The company is associated with voice over Internet Protocol (VoIP), contact center as a service (CCaaS), sales automation, and artificial-intelligence-assisted analysis of customer conversations. The business was founded in 2005 by Jean-Samuel Najnudel and Renaud Charvet. Its early development included services such as Monfax and Simplicitel, indicating an initial focus on digitally delivered communications. In 2018, the company relaunched with a stronger emphasis on CCaaS and integrated business telephony. The relaunch used WebRTC technology, allowing communications functions to be delivered through web-connected devices and software interfaces rather than relying solely on dedicated telephone hardware. Ringover's central proposition is to consolidate several customer and sales communication channels in a single operating environment. Its CCaaS offering brings together voice, video, SMS, and messaging functions. This is intended to help customer-service teams organize inbound and outbound interactions, while also giving managers tools for monitoring and improving team performance. The company has also developed Cadence, a sales-automation product for creating multichannel outreach sequences involving phone calls, email, SMS, and LinkedIn. Empower extends the platform with artificial-intelligence features that analyze sales conversations, including sentiment and interaction-quality indicators. The company's growth has been supported by external financing. In 2021, Ringover raised a reported $12 million Series A led by Expedition Growth Capital and later obtained an additional €5 million with support from Bpifrance. In 2023, it completed a €20 million Series B round led by Bpifrance, Orange Ventures, and Expedition Growth Capital. These investments supported the continued development and expansion of its communications and customer-engagement software. Ringover has expanded its geographic footprint beyond France, with offices reported in Paris, Atlanta, Barcelona, and London. Its products are aimed primarily at business users, including sales organizations, customer-support teams, and other groups whose work depends on frequent external communication. The company has also received High Performer recognition from G2 in categories related to VoIP, small-business support, and European telephony. In 2025, Ringover launched Simless, a mobile communications product integrating Ringover functions with SIM and eSIM technology. In April 2025, it acquired French chatbot company Target First, broadening its portfolio toward automated customer-service interactions. These developments show a strategy of extending Ringover from cloud telephony into a wider customer-engagement stack combining human agents, digital messaging, mobile connectivity, automation, and conversation intelligence.

Ringover was founded in 2005 by Jean-Samuel Najnudel and Renaud Charvet. The company's early activities included communications services such as Monfax and Simplicitel. These early offerings preceded the later development of a broader cloud communications platform focused on business users. A significant repositioning took place in 2018, when Ringover relaunched around contact center as a service. The company used WebRTC technology to provide integrated business telephony through internet-connected devices and software interfaces. This approach placed Ringover within the wider shift from conventional corporate phone systems to cloud-hosted communications platforms. Its CCaaS proposition combined voice, video, SMS, and messaging functions in one environment for customer-service and sales operations. Ringover subsequently expanded beyond core telephony. Cadence was developed as a sales-automation tool for creating multichannel outreach sequences across phone, email, SMS, and LinkedIn. Empower added artificial-intelligence capabilities for reviewing and analyzing sales conversations, including sentiment analysis and indicators intended to help organizations assess interaction quality and team performance. Together, these products broadened the company's role from communications infrastructure provider to sales and customer-engagement software vendor. The company raised outside capital during its expansion. In 2021, it completed a reported $12 million Series A led by Expedition Growth Capital and later secured an additional €5 million with Bpifrance support. In 2023, Bpifrance, Orange Ventures, and Expedition Growth Capital led a €20 million Series B financing. The reported funding provided capital for product development and international growth, although detailed allocation figures are not specified in the available reference material. Ringover's reported office network includes Paris, Atlanta, Barcelona, and London, reflecting an operating footprint spanning France, Spain, the United Kingdom, and the United States. The company has received High Performer recognition from G2 in several categories connected with VoIP, European telephony, and support for small businesses. In 2025, Ringover introduced Simless, extending its communications proposition into mobile connectivity through SIM and eSIM technology. In April of the same year, it acquired Target First, a French chatbot company. The transaction expanded Ringover's capabilities in automated customer service and fit its broader strategy of combining telephony, digital messaging, sales workflow automation, artificial intelligence, and customer-support tools within a unified cloud platform.

• 2025

  Simless launch and Target First acquisition

  [1]Ringoveren.wikipedia.org

  Ringover launched Simless and acquired French chatbot company Target First in April.

• 2023

  Series B financing

  [1]Ringoveren.wikipedia.org

  Ringover closed a reported €20 million Series B led by Bpifrance, Orange Ventures, and Expedition Growth Capital.

• 2021

  Series A financing

  [1]Ringoveren.wikipedia.org

  The company raised a reported $12 million Series A led by Expedition Growth Capital and later obtained additional €5 million financing with Bpifrance support.

• 2018

  Relaunch around CCaaS

  [1]Ringoveren.wikipedia.org

  Ringover relaunched with a focus on contact center as a service and WebRTC-enabled integrated business telephony.

• 2005

  Ringover is founded

  [1]Ringoveren.wikipedia.org

  Jean-Samuel Najnudel and Renaud Charvet founded the company.

A cloud-first business communications and customer-engagement platform for sales and customer-service teams, combining telephony, messaging, automation, analytics, and artificial intelligence.

• Contact center as a service · 2018

  CCaaS

  Ringover's CCaaS platform, introduced as part of the company's 2018 relaunch, provides cloud-based business communications through a unified interface. It supports voice, video, SMS, and messaging, allowing customer-service and sales teams to handle multiple forms of interaction within one software environment. The offering reflects Ringover's move from individual communications services toward an integrated contact-center platform.

• Sales automation

  Cadence

  Cadence is Ringover's sales-automation tool for organizing structured, multichannel outreach. It enables teams to create sequences that combine telephone calls, email, SMS, and LinkedIn activity. The product is intended to help sales organizations standardize prospecting workflows and coordinate communication across channels while keeping those activities within a connected Ringover environment.

• Artificial intelligence and conversation intelligence

  Empower

  Empower applies artificial-intelligence techniques to sales-conversation analysis. Its described functions include monitoring conversations, analyzing sentiment, and identifying indicators associated with interaction quality and performance. The product is positioned as a management and coaching aid for teams that want to evaluate customer interactions and improve sales execution using structured conversation data.

• Mobile communications · 2025

  Simless

  Simless is a mobile communications solution launched by Ringover in 2025. It integrates Ringover capabilities with SIM and eSIM technology, extending the company's cloud communications proposition to mobile connectivity. The product represents an expansion from browser- and software-centered business telephony toward communications experiences that can also use mobile network credentials.

• Chatbot and automated customer service

  Target First

  Target First was a French chatbot company acquired by Ringover in April 2025. Following the transaction, its capabilities became relevant to Ringover's broader customer-engagement portfolio, particularly automated customer-service interactions. The available reference material identifies the acquisition but does not provide a separate detailed product description or post-acquisition branding structure.

• 2025

  Launch of SimlessProduct launch

  Background

  Ringover was extending its cloud communications portfolio beyond fixed and browser-based business telephony.

  Action taken

  The company launched Simless, integrating Ringover features with SIM and eSIM technology.

  Aftermath

  Simless broadened Ringover's communications proposition into mobile connectivity.

  Source

• 2025

  Acquisition of Target FirstM&A

  Background

  Ringover sought to expand its customer-engagement offering beyond communications and sales workflow tools.

  Action taken

  In April 2025, Ringover acquired French chatbot company Target First.

  Aftermath

  The acquisition added chatbot and automated customer-service capabilities to Ringover's broader software portfolio.

  Source

• 2023

  Expansion of the integrated customer-engagement platformStrategy

  Background

  Ringover's product scope had expanded beyond VoIP into contact-center, sales-automation, and artificial-intelligence-assisted conversation tools.

  Action taken

  The company completed a €20 million Series B led by Bpifrance, Orange Ventures, and Expedition Growth Capital.

  Aftermath

  The financing supported the company's continuing product and international expansion, although the available material does not specify detailed spending or operating targets.

  Series B financing. €20 million raised (2023)

  Source

• 2018

  Strategic relaunch around cloud contact centersStrategy

  Background

  Ringover had developed earlier communications services, including Monfax and Simplicitel, before repositioning its business around integrated cloud telephony and contact-center software.

  Action taken

  The company relaunched with a focus on CCaaS and used WebRTC technology to deliver integrated business communications.

  Aftermath

  The relaunch established the product direction that later expanded into sales automation, conversation intelligence, and broader customer-engagement tools.

  Source

1. 1Ringoveren.wikipedia.org