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Citibank Russia

A Russian commercial banking subsidiary of Citigroup that has been winding down most of its consumer, commercial, and institutional banking activities.

Last updated August 24, 2026

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History

Citibank Russia was the Russian commercial banking operation linked to Citigroup. It operated across several banking segments rather than being limited to a single consumer product category. Its historical scope included retail services for individuals, lending and payment products, commercial banking for businesses, and institutional services connected with Citigroup's broader international platform. The supplied reference material does not provide a reliable founding date, founding executive, or detailed account of the bank's initial entry into Russia, so those details are not asserted here. The defining phase of the entity's documented history is Citigroup's withdrawal from the Russian market. In April 2021, Citi included Russia among fourteen markets from which it intended to exit consumer banking. This decision formed part of a wider global strategic review rather than a product-level change at the Russian bank. The original plan focused on consumer banking, but in March 2022 Citi expanded the scope of the Russian exit to cover Commercial Banking as well. On 25 August 2022, Citi announced that it would wind down both consumer banking and local commercial banking operations in Russia. The process included the disposal or transfer of selected consumer-credit assets. On 28 October 2022, AO Citibank agreed to sell a portfolio of ruble-denominated personal installment loans to Uralsib. It also agreed to transfer a portfolio of ruble-denominated credit-card balances, subject to customer consent and applicable legal requirements. The rights connected with the consumer-loan portfolio were transferred on 12 December 2022. In May 2023, Citi confirmed the credit-card transfer arrangement, again emphasizing the role of customer consents and local-law compliance. The retreat extended beyond consumer and commercial banking. On 14 October 2022, Citi said it would discontinue nearly all institutional banking services in Russia by the end of March 2023. After that point, the remaining local presence was expected to be limited to functions needed to fulfill outstanding legal and regulatory obligations. This marked a transition from operating bank to run-off platform, with the emphasis moving from acquiring customers and delivering a broad product set to servicing existing commitments and completing transfers or closures. The documented service reductions continued into 2024. From 20 September 2024, Citibank Russia was reported as stopping debit-card servicing, while transfers through Russia's Fast Payment System and payments using QR codes were also to become unavailable. These changes represent the practical effect of the wider wind-down on individuals who had previously used the bank's everyday payment infrastructure. The supplied material further reports that in December 2025 the Russian government authorized Citigroup to sell its Russian banking unit. It does not establish whether the sale had completed, identify a final buyer, or describe the entity's post-transaction legal name. Consequently, the bank's current status cannot be determined safely from the available sources. Overall, Citibank Russia's history is best characterized as that of a Citigroup-linked Russian bank that moved from multi-segment operation to an announced and progressively implemented market exit.

  • 2025

    Sale authorization reported

    [1]

    The supplied reference material reports Russian government authorization for Citigroup to sell its Russian banking unit.

  • 2024

    Debit-card servicing scheduled to end

    [1]

    Debit-card servicing and selected fast-payment and QR-code functions were reported as ending from 20 September.

  • 2023

    Institutional-services withdrawal implemented

    [1]

    The planned discontinuation of nearly all institutional banking services reached its stated end-of-March target, leaving legal and regulatory obligations as the reported remaining focus.

  • 2022

    Commercial Banking included in the exit

    [1]

    Citi expanded the Russian withdrawal plan to include its Commercial Banking business.

  • 2022

    Consumer and local commercial operations set for wind-down

    [1]

    Citi announced the planned wind-down of consumer banking and local commercial banking operations in Russia.

  • 2022

    Personal-loan portfolio transferred

    [1]

    Rights associated with AO Citibank's consumer personal installment loans were transferred to Uralsib in December.

  • 2021

    Consumer-banking exit announced

    [1]

    Citigroup announced plans to leave consumer banking in Russia as part of a global program covering fourteen consumer markets.

Products and positioning

A Russian subsidiary of a global banking group, historically positioned around internationally connected consumer, commercial, and institutional banking services; later repositioned through an orderly withdrawal from the Russian market.

  • Retail banking

    Consumer deposits

    Deposit and account services formed part of the bank's historical retail offering for individuals in Russia. The available material does not specify individual account names, rates, balances, or terms.

  • Consumer lending

    Personal installment loans

    Citibank Russia originated ruble-denominated personal installment loans for retail customers. A portfolio of these loans was agreed for sale to Uralsib in 2022, and the associated rights were transferred in December of that year.

  • Payment cards

    Credit cards

    Ruble-denominated credit-card balances were part of the Russian consumer portfolio. Citi agreed to transfer the balances to Uralsib subject to customer consents and applicable law, later confirming the arrangement in 2023.

  • Payment cards

    Debit cards

    Debit-card servicing was a historical everyday-banking function. The supplied reference material reports that Citibank Russia would stop servicing debit cards from 20 September 2024.

  • Business banking

    Commercial banking

    The bank provided commercial banking services to Russian businesses. Citi included this business in the expanded 2022 withdrawal plan and subsequently announced a wind-down of local commercial operations.

  • Institutional banking

    Institutional banking

    Institutional banking services connected the Russian operation with Citi's corporate and financial-institution platform. Citi announced that nearly all such services in Russia would be discontinued by the end of March 2023.

Brand decisions

  • 2025

    Authorization for sale of the Russian banking unitM&A

    Background

    After the announced wind-down, Citigroup sought authorization to dispose of its Russian banking unit.

    Action taken

    The supplied reference material reports that the Russian government authorized the sale in December 2025.

    Aftermath

    The available material does not identify the buyer or confirm completion of the transaction.

  • 2024

    Termination of selected retail payment servicesOther

    Background

    The ongoing Russian wind-down reached customer-facing card and payment infrastructure.

    Action taken

    Citibank Russia was reported as ending debit-card servicing from 20 September, together with Fast Payment System transfers and QR-code payments.

    Aftermath

    The reported changes further reduced the bank's role in everyday retail payments.

  • 2022

    Expansion of exit to Commercial BankingStrategy

    Background

    Citi revised the scope of its Russian withdrawal after initially announcing a consumer-banking exit.

    Action taken

    The Commercial Banking business in Russia was added to the exit scope.

    Aftermath

    The planned withdrawal covered both consumer and commercial banking rather than retail services alone.

  • 2022

    Wind-down of consumer and local commercial bankingStrategy

    Background

    Citi continued reducing its operations and exposure in Russia.

    Action taken

    On 25 August, Citi announced that it would wind down consumer banking and local commercial banking operations.

    Aftermath

    The Russian business moved toward portfolio transfers, service closures, and a narrower legal and regulatory run-off role.

  • 2022

    Transfer of consumer-credit portfolios to UralsibM&A

    Background

    As part of the consumer-business wind-down, Citi sought to transfer selected ruble-denominated consumer-credit assets.

    Action taken

    AO Citibank agreed to sell personal installment loans to Uralsib and to transfer credit-card balances subject to customer consent.

    Aftermath

    The personal-loan rights were transferred in December 2022; the credit-card arrangement was subsequently confirmed in 2023.

  • 2022

    Withdrawal from nearly all institutional banking servicesStrategy

    Background

    Citi's Russian retrenchment extended beyond consumer and commercial banking.

    Action taken

    Citi announced that nearly all institutional banking services in Russia would be discontinued by the end of March 2023.

    Aftermath

    Only services needed to fulfill remaining legal and regulatory obligations were expected to continue.

  • 2021

    Exit from Russian consumer bankingStrategy

    Background

    Citigroup's global strategic refresh identified fourteen consumer-banking markets for exit, including Russia.

    Action taken

    Citi announced that it would leave consumer banking in Russia.

    Aftermath

    The decision initiated the staged reduction of Citibank Russia's retail operations and was later expanded to additional business lines.

Sources1 sources

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