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Relax The Back

Retailer / private label

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Relax The Back is a United States specialty retail chain focused on products intended to support back-pain relief, ergonomic comfort, and general wellness.

Last updated August 31, 2026

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Overview

Relax The Back is a specialty retail chain serving consumers seeking products associated with back-pain relief, ergonomic support, and wellness. The business began with a single store in Austin, Texas, in 1984 and subsequently developed into a franchised retail network. Its assortment is described broadly as back-pain relief and wellness products rather than as a single proprietary product line, positioning the company as a destination retailer for consumers managing discomfort or looking for more supportive furniture and lifestyle goods. The company’s first major structural change came in 1987, when entrepreneur Virginia Rogers purchased the original Austin store. Rogers converted the business into a franchise format, creating a model that allowed independently operated locations to use the Relax The Back brand and retail concept. The first franchise opened in San Antonio in 1989. It was operated by Coby Dietrick, a former professional basketball player associated with the San Antonio Spurs, who became the first franchisee identified in the company’s documented history. Relax The Back expanded substantially during the following years. By 1996, the chain had reached 59 stores. Rogers then sold the company to franchisee Dairl Johnson for $6 million. Johnson continued developing the company’s independent-franchising model, preserving the decentralized structure that had become central to its expansion. The available historical record does not establish a later corporate acquisition, public listing, or parent company. The chain’s retail proposition sits at the intersection of specialty furniture, ergonomic products, and health-oriented consumer retail. Its stores are associated with products designed to improve sitting, sleeping, working, and everyday physical comfort, although the available reference material does not provide a definitive catalog of individual brands or product models. Relax The Back has been described as having more than 70 locations in the United States. Its corporate offices are located in Long Beach, California. The company operates in a market that includes other back-focused and wellness-oriented specialty retailers. A 1998 US News report grouped Relax The Back with Healthy Back Store, Better Back Store, and JoAnne’s Bed & Back Shops as four major back-related retail businesses, noting that the group had combined business of $75 million. That figure applied to the group identified by the publication, not specifically to Relax The Back, and no current revenue figure is established in the available material. Relax The Back’s documented identity is therefore best understood as a U.S. retail and franchising brand specializing in back-comfort and wellness merchandise.

History

Relax The Back was established in 1984, when its first store opened in Austin, Texas. The original business was a single-location retail operation focused on products intended to help customers with back pain, physical comfort, and wellness. The available record does not identify the person or people who founded that first store. In 1987, entrepreneur Virginia Rogers purchased the original Austin location. Her contribution was significant not only as a change in ownership but also as a change in business structure: she packaged the store concept into a franchise format. This allowed the brand to expand through independently operated locations rather than relying exclusively on company-owned stores. The first documented franchise opened in San Antonio, Texas, in 1989. The franchisee was Coby Dietrick, a former professional basketball player who had been associated with the San Antonio Spurs. The San Antonio opening provided the first test of the franchising system beyond the original Austin store and established the operating model through which the chain later grew. Relax The Back expanded during the late 1980s and early 1990s. By 1996, the business had reached 59 stores. In that year, Virginia Rogers sold the company to Dairl Johnson, a franchisee, for $6 million. Johnson continued to develop what the historical account describes as the company’s independent franchising model. This preserved the role of local franchise operators while maintaining a common brand and retail concept. By 1998, Relax The Back was recognized in business and consumer reporting as one of four prominent U.S. back-related retail chains, alongside Healthy Back Store, Better Back Store, and JoAnne’s Bed & Back Shops. US News reported that the four businesses together had $75 million in combined business. The figure is a historical aggregate for the group and should not be treated as Relax The Back’s individual revenue. The chain’s corporate offices are located in Long Beach, California. The available reference describes the business as having more than 70 locations in the United States, indicating continued operation as a multi-location specialty retailer. No reliable source in the supplied material identifies a current parent company, public-market listing, chief executive, or detailed post-1998 corporate timeline. The company’s documented development is therefore defined primarily by its transition from a single Austin store to a national franchise network focused on back-pain relief and wellness products.

  • 1998

    Recognized among major back-related retail chains

    [1]

    US News identified Relax The Back among four major U.S. back-related retail chains and reported combined business of $75 million for the four businesses.

  • 1996

    Company reaches 59 stores and changes ownership

    [1]

    After growing to 59 stores, Virginia Rogers sold Relax The Back to franchisee Dairl Johnson for $6 million. Johnson continued developing the independent-franchising model.

  • 1989

    First franchise opens in San Antonio

    [1]

    The first Relax The Back franchise opened in San Antonio, operated by Coby Dietrick, a former professional basketball player associated with the San Antonio Spurs.

  • 1987

    Virginia Rogers purchases the original store

    [1]

    Entrepreneur Virginia Rogers acquired the original Austin store and converted the business concept into a franchise format.

  • 1984

    First store opens in Austin

    [1]

    The first Relax The Back store opened in Austin, Texas, launching the retail business focused on back-pain relief and wellness products.

Products and positioning

A specialty retail destination for back comfort, ergonomic support, back-pain relief, and wellness-oriented products.

  • Health and comfort retail

    Back-pain relief products

    A broad category of products intended to assist customers seeking relief from back discomfort. The available reference identifies this category as central to the chain’s retail assortment but does not specify individual products, brands, or models.

  • Ergonomic retail

    Ergonomic comfort products

    Products positioned around improved physical support and everyday ergonomic comfort. The category is consistent with the chain’s back-focused retail concept, but the supplied sources do not provide a complete product catalog.

  • Wellness retail

    Wellness products

    Wellness-oriented merchandise sold through the Relax The Back retail network. The reference material describes the category in general terms and does not identify specific product families or launch dates.

Brand decisions

  • 1996

    Sale to franchisee Dairl JohnsonM&A

    Background

    Relax The Back had grown to 59 stores under Virginia Rogers’s ownership and franchise-development strategy.

    Action taken

    Rogers sold the company to franchisee Dairl Johnson for $6 million.

    Aftermath

    Johnson continued developing the company’s independent-franchising model.

    Acquisition price. $6 million (1996)

  • 1987

    Adoption of a franchise modelStrategy

    Background

    After acquiring the original Austin store, Virginia Rogers sought to expand the concept beyond a single company-operated location.

    Action taken

    Rogers packaged Relax The Back as a franchise business, enabling independent operators to open locations under the brand.

    Aftermath

    The model led to the first documented franchise opening in San Antonio in 1989 and became the basis for later chain growth.

Sources1 sources

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