Redion Téléassistance

Redion Téléassistance is a French teleassistance (personal emergency response) brand dedicated to the safety of seniors and frail or disabled people. It provides 24/7 in-home monitoring, immediate alert handling and rapid organisation of emergency help. The service is built around a call centre staffed by French-based téléassistants trained in assisting people who are losing their autonomy, combined with connected alarm devices installed in the subscriber's home. According to its official website, the brand secures more than 65,000 subscribers and draws on more than 60 years of assistance know-how. The brand was previously known as Europ Assistance La Téléassistance. Its official site states that 'Europ Assistance La Téléassistance becomes Redion Téléassistance', a name change intended to unify the identity internationally and to promise 'technology that is ever more human, in the service of your autonomy'. Wikidata describes Redion Téléassistance as in-home personal emergency response services under the Redion brand, operated by OCEALIS, succeeding Europ Assistance La Téléassistance. Redion Téléassistance positions itself as more than a technology provider: it emphasises a human, attentive presence. Its services include a 24/7 assistance platform, qualified 'levée de doute' (verification of the situation) through high-performance intercom units, coordination of emergency services (SAMU, firefighters) and contact with relatives listed in the subscriber's file. It also offers social-link services such as conviviality calls to combat isolation, allowing an elderly person to press the alarm button simply to talk. The commercial catalogue is described as the Europ Assistance La Téléassistance catalogue, and orders redirect to ea-lateleassistance.com. The brand reports a customer rating of 4.6/5 based on more than 287 reviews on Avis Vérifiés. Redion Téléassistance operates in France and is part of the OCEALIS group.

Redion Téléassistance traces its roots to Europ Assistance La Téléassistance, a French teleassistance service that, according to the brand's official website, has been committed for more than 60 years to 'transforming distress into relief, everywhere and at any moment'. The service built its reputation on in-home personal emergency response for seniors and people with disabilities, combining connected alarm devices with a 24/7 call centre staffed by French téléassistants trained in first aid and in assisting people losing their autonomy. For years the brand operated under the Europ Assistance La Téléassistance name, and its commercial catalogue is still described as the Europ Assistance La Téléassistance catalogue, with orders redirected to ea-lateleassistance.com. The official website states that 'Europ Assistance La Téléassistance becomes Redion Téléassistance', a rebranding presented as a new stage in the mission and a way to unify the identity internationally. The brand frames the change as a promise of 'technology that is ever more human, in the service of your autonomy'. Wikidata records Redion Téléassistance as in-home personal emergency response services under the Redion brand, operated by OCEALIS, succeeding Europ Assistance La Téléassistance. The brand secures more than 65,000 subscribers and reports a customer rating of 4.6/5 on more than 287 Avis Vérifiés reviews. Its services include a 24/7 assistance platform, qualified levée de doute via high-performance intercom units, coordination of emergency services such as SAMU and firefighters, and social-link services including conviviality calls to combat isolation. The brand operates in France and is part of the OCEALIS group.

• Europ Assistance La Téléassistance builds more than 60 years of assistance know-how.

• Europ Assistance La Téléassistance is rebranded as Redion Téléassistance to unify its identity internationally.

• Redion Téléassistance is recorded as operated by OCEALIS, succeeding Europ Assistance La Téléassistance.

Human-centred teleassistance for seniors and vulnerable people, combining technology with permanent human listening.

• 24/7 teleassistance service

  In-home personal emergency response with a 24/7 assistance platform.

• Connected alarm devices / intercom units

  High-performance intercom units enabling qualified levée de doute.

• Conviviality calls

  Social-link service allowing an elderly person to press the alarm button to talk and combat isolation.

1. 1Redion - Téléassistance seniorteleassistance-redion.fr
2. 2Services de téléassistance 24h/24 | Redion Téléassistanceteleassistance-redion.fr
3. 3Redion Téléassistancewikidata.org
4. 4BMO Expands Access to Trusted Travel Insurance Through New Partnership with Redionelliotlakestandard.ca