Quifd
Quifd is a German certification agency that awards a quality seal for volunteer services, providing standards, consulting, workshops and events for volunteer service providers.
Last updated September 29, 2026
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Overview
Quifd (Qualität in Freiwilligendiensten) is a German certification agency that awards a quality seal for volunteer services. It operates as a program area of the Akademie für Ehrenamtlichkeit Deutschland and emerged from a joint initiative of the Robert Bosch Stiftung and the Förderverein für Jugend und Sozialarbeit e.V. (fjs). The agency provides a forum for providers of domestic and international volunteer services to exchange ideas on quality and to continuously develop, and it has supported them for over 20 years through certification, consulting, workshops and events. Quifd has developed quality standards specifically for volunteer services in collaboration with academics, practitioners and external assessors. These standards are available free of charge to all providers of volunteer services to support their quality development. The agency certifies organizations and placement sites that demonstrate compliance with the standards, awarding the Quifd quality seal, which stands for transparency and comparability. The certification process supports the quality development of volunteer service providers and makes their achievements visible to the outside world. Structurally, the main office in Berlin is the executive and coordinating body, while key decisions are made in committees. The Zertifiziertenforum (Certified Organizations Forum) is the central body, comprising all organizations certified with the Quifd seal, and is legally held by the Förderverein für Jugend und Sozialarbeit e.V. In an annual assembly, members decide on Quifd's guidelines, changes and further development of quality standards, the certification procedure, and elect the Quifd Commission. The Commission, elected by the members of the Quifd Forum, consists of representatives of certified organizations and independent experts. It makes decisions on strategic issues and procedural changes and contributes to the further development and formulation of quality standards. Quifd supports the quality management of volunteer service providers by providing quality standards, certifying organizations, offering training, and promoting exchange on quality in volunteer services. Full-time and volunteer staff of volunteer service providers can participate in training courses, workshops and conferences on quality-related topics and exchange ideas with speakers and colleagues. Through practical workshops, working groups and conferences, Quifd promotes exchange on quality in volunteer services among providers as well as between placement sites and providers domestically and abroad. Key figures include over 350 quality manuals sent out, 16 certified provider organizations and 3 certified placement sites (domestic services), 19 certified sending organizations (international services), over 100 on-site audits, and 12 active assessors.
History
Quifd (Qualität in Freiwilligendiensten) emerged from a joint initiative of the Robert Bosch Stiftung and the Förderverein für Jugend und Sozialarbeit e.V. (fjs). It operates as a program area of the Akademie für Ehrenamtlichkeit Deutschland. The agency has supported providers of volunteer services for over 20 years through certification, consulting, workshops and events. In collaboration with academics, practitioners and external assessors, Quifd developed quality standards specifically for volunteer services and awards a quality seal. The main office is in Berlin and serves as the executive and coordinating body. The Zertifiziertenforum, the central body comprising all certified organizations, is legally held by the Förderverein für Jugend und Sozialarbeit e.V. An annual assembly of members decides on guidelines, changes to quality standards, the certification procedure, and elects the Quifd Commission. The Commission, made up of representatives of certified organizations and independent experts, decides on strategic issues and procedural changes and contributes to the further development of quality standards. Quifd provides quality standards free of charge to all providers, offers training and workshops, and promotes exchange on quality in volunteer services. As of the available data, over 350 quality manuals have been sent out, 16 provider organizations and 3 placement sites (domestic services) are certified, 19 sending organizations (international services) are certified, over 100 on-site audits have been conducted, and there are 12 active assessors.
Quifd emerged from a joint initiative of the Robert Bosch Stiftung and the Förderverein für Jugend und Sozialarbeit e.V. (fjs).
Quifd has supported volunteer service providers for over 20 years through certification, consulting, workshops and events.
Quifd developed quality standards for volunteer services in collaboration with academics, practitioners and external assessors.
Quifd awards a quality seal for volunteer services.
Products and positioning
Quifd positions itself as a forum and certification agency for quality in volunteer services, offering transparency and comparability through its quality seal.
Quifd quality seal
A seal awarded to providers of volunteer services that demonstrates compliance with Quifd quality standards, standing for transparency and comparability.
Certification
Certification of volunteer service providers and placement sites based on quality standards.
Consulting
Consulting services for volunteer service providers to support quality development.
Workshops and events
Training courses, workshops and conferences on quality-related topics for staff of volunteer service providers.
Quality standards
Quality standards for domestic and international volunteer services, available free of charge to all providers.
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