Post Abholstation

Post Abholstation (also presented in English as the Austrian Post pickup station) is the self-service parcel pickup station service operated by Österreichische Post AG, Austria's national postal operator. The service is designed for the common problem of missed home deliveries: when a recipient is not at home at the time of postal delivery, the item can be deposited at an Austrian Post station and collected later. With the yellow slip or an electronic notification, the item can be picked up around the clock, regardless of opening hours. The stations therefore function as an unattended extension of the branch network, offering secure storage and 24/7 access. The service is closely integrated with Austrian Post's broader parcel and branch ecosystem. Customers can have items delivered or redirected directly to an Austrian Post station of their choice, and delivery preferences can be configured in a Post Account, including permanent redirection of parcels to a preferred location. The stations sit alongside staffed branches, which offer packaging and shipping supplies, gifts and stationery, stamps and philately products, money transfer through RIA Money Transfer, and various partner services. Online services such as AllesPost, AllesPost Germany, PO boxes, authorisation to receive mail, and the e-letter service complement the physical pickup points. As a brand, Post Abholstation is a service mark rather than a standalone company. It is owned and operated by Österreichische Post AG, whose shares are publicly listed; the pickup station network is one of the group's customer-facing logistics products. The brand's positioning emphasizes convenience, availability, and reliability: parcels are safely stored and can be collected at any time, making the service attractive to commuters, frequent travelers, and online shoppers who cannot guarantee presence at home during delivery hours. Austrian Post has also embedded the pickup station concept in its sustainability and corporate strategy. Under its LEAD 2030 strategy, the group states a goal of fully CO2-free delivery throughout Austria by 2030, and consolidated pickup points can support more efficient last-mile delivery by reducing failed delivery attempts. The Post Abholstation brand thus represents both a practical customer service and a component of the operator's modernization and sustainability agenda.

Post Abholstation is a self-service package delivery service operated by Österreichische Post, the Austrian national postal operator. The service emerged from the operational reality of postal delivery in Austria: recipients are frequently not at home when a parcel arrives, creating failed delivery attempts and the need for a secure, accessible alternative to home delivery. Austrian Post's answer was to allow items to be deposited at an Austrian Post station, where they can be collected around the clock using the yellow slip or an electronic notification, regardless of branch opening hours. The pickup station concept is part of a broader evolution of Austrian Post's branch and parcel network. Alongside staffed branches that sell packaging and shipping supplies, gifts, stationery, stamps and philately products, and services such as RIA Money Transfer, the group has developed self-service and digital options. Customers can have shipments delivered or redirected directly to an Austrian Post station of their choice, and can configure permanent redirection or preferred delivery locations in their Post Account. Online services such as AllesPost, AllesPost Germany, PO boxes, authorisation to receive mail, and the e-letter service extend the same logic of flexible, customer-controlled delivery. The brand is not a separate legal entity but a service offering of Österreichische Post AG, whose shares are publicly listed. Its development reflects wider trends in European postal markets: the growth of e-commerce parcel volumes, the need to manage last-mile costs, and the expectation of 24/7 access to goods. Self-service pickup stations address all three by consolidating deliveries at unattended points that customers can visit at their convenience. Austrian Post has also linked its pickup and delivery network to its sustainability strategy. Under the LEAD 2030 strategy, the group states a goal of fully CO2-free delivery throughout Austria by 2030. Consolidated pickup points can contribute to that goal by reducing failed delivery attempts and enabling more efficient route planning. The Post Abholstation brand therefore sits at the intersection of customer convenience, operational efficiency, and environmental targets.

Convenient, secure, around-the-clock self-service parcel pickup integrated into Austrian Post's branch and delivery network.

• Post Abholstation self-service pickup station

  Unattended station where parcels can be deposited and collected around the clock with a yellow slip or electronic notification.

• Parcel redirection to pickup station

  Customers can have items delivered or redirected directly to an Austrian Post station of their choice.

• Post Account delivery preferences

  Online setting for permanent parcel redirection or delivery to a preferred location.

1. 1Post pickup station: pick up your items 24/7 - PostAGpost.at
2. 2Products and services - PostAGpost.at
3. 3Online services by the Austrian Post: save valuable time! - PostAGpost.at
4. 4Corporate Sustainability: our initiatives - PostAGpost.at
5. 5Post Abholstation - Wikidatawikidata.org