Pos Malaysia
Malaysia's national postal, courier, logistics and related aviation-services provider.
Last updated August 26, 2026
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Overview
Pos Malaysia is Malaysia's national postal and courier-services provider. Its institutional history reaches back to postal operations established in the Straits Settlements during the early nineteenth century, while the modern corporate entity was created when the Malaysian Postal Services Department was corporatised on 1 January 1992. The company is headquartered at the Dayabumi Complex in Kuala Lumpur and operates under Malaysia's universal postal-service framework. The organisation developed from a conventional mail service into a broader public-service and commercial network. Before and after Malaysian independence, post offices handled letters, newspapers and business documents, but they also provided parcel delivery, registered mail, insurance-related services, postal orders, money orders and savings-related transactions. The postal administration also acted as an access point for selected government services, including bill payments, pension payments, licence sales and other administrative collections. Some of these functions changed as specialised government agencies and commercial banks developed. Postal and courier services remain the core of the business. Pos Mel covers conventional domestic and international mail, including air mail, surface mail, standard and non-standard items, postcards, registered mail and the Mel Rakyat domestic aerogramme. Pos Laju is the company's courier, express and parcel-services brand. It provides domestic and international express delivery, economy services, parcel shipping and delivery options for both Peninsular Malaysia and East Malaysia. The network is supported by more than 600 post offices and by integrated parcel and mail facilities, including the National Mail Centre in Shah Alam and the company's international hub at Kuala Lumpur International Airport. Pos Malaysia has also diversified beyond traditional mail. Pos Logistics provides logistics and haulage capabilities, while Pos Aviation is involved in airport ground handling, cargo handling, in-flight catering and aviation engineering. The group has additionally operated in information technology through Pos Digicert, a certificate-authority business based in Cyberjaya. These activities reflect the company's attempt to use its nationwide physical network, transport infrastructure and institutional relationships in adjacent sectors. The business has undergone several structural changes. The postal department began operating on a self-accounting basis in 1984 as part of the Malaysian government's privatisation programme. Parliament passed the Postal Services Act 1991 and the Postal Services (Successor Company) Act 1991, enabling the transfer of postal assets and liabilities to Pos Malaysia Berhad. The company subsequently entered the Malaysian capital market in 2001 through a reverse takeover of Phileo Allied Berhad. Pos Malaysia's role combines commercial operations with a national-service mandate. It must maintain broad access to postal services across Malaysia, including areas where private-sector delivery economics may be weaker. At the same time, it competes and cooperates in courier, parcel, freight, aviation-support and digital-trust markets. Its brand portfolio therefore spans everyday letter posting, government-facing postal access, time-sensitive courier delivery, international parcels and selected logistics and aviation services.
History
Postal activity associated with Pos Malaysia predates the company by more than a century. Postal services were established in Penang, Malacca and Singapore during the early 1800s and gradually expanded across Malaya. In the early system, letters were carried by dispatch riders or special messengers, and senders generally paid fees at the post office rather than using adhesive postage stamps. A receipt was issued for posted items. A more formal administrative structure emerged on 1 January 1905, when the postal and telegraph services of Perak, Selangor, Negeri Sembilan and Pahang were combined as the Federated Malay States Posts and Telegraphs Department. Postal administrations in the Unfederated Malay States developed separately: Johor established service in 1876, while Kedah, Kelantan, Perlis and Terengganu established services over subsequent decades, with the latter territories having previously been under Siamese administration. The Malayan Postal Union was created in 1935 to establish common postage rates across the Federated Malay States and the Straits Settlements. The Second World War disrupted this structure. Japanese forces took control of postal operations, while the four northern Malay States were, for part of the war period, placed under Thai postal administration. After the war, the Unfederated Malay States joined the postal union. The arrangement was revised in 1949 as the Postal Union of Malaya Agreement, covering the Federation of Malaya and Singapore. During the post-war period, the postal service broadened its activities. In addition to transmitting letters, newspapers and business documents, it handled parcels, registration, insurance-related services and postal and money orders. The post office also operated or supported savings-related functions. It became a channel for selected government transactions, including electricity-bill payments, dog-licence sales, pension payments, transport-publication sales and television-licence transactions. This made the post office an important public-facing institution, particularly in communities with limited access to banks or government offices. After Malaya became independent in 1957, the organisation was known as the Malayan Postal Services Department. Following the formation of Malaysia on 16 September 1963, postal operations from Malaya, Sabah and Sarawak were brought together under the Malaysian Postal Service Department. Singapore's postal service separated from the Malaysian federal system in 1966 after Singapore became independent. The postal savings function was progressively separated from the postal administration. Bank Simpanan Nasional was incorporated on 1 December 1974 under the Bank Simpanan Nasional Act 1974, replacing the Post Office Savings Bank as the principal national savings institution. Post offices nevertheless continued to accept certain deposits and provide savings-related access in rural locations and places without convenient banking or ATM facilities. The modern corporate transition began in the 1980s. In 1984, the postal department adopted a self-accounting arrangement in which its funding and expenditure were substantially separated from the ordinary government budget, apart from a nominal allocation. Parliament passed the Postal Services Act 1991 and the Postal Services (Successor Company) Act 1991 on 12 September 1991. On 1 January 1992, the department was corporatised as Pos Malaysia Berhad, with postal assets and liabilities transferred to the successor company. The business later expanded its courier and adjacent-service capabilities. It introduced international Expedited Mail Service in 1986 and launched Pos Laju as its domestic courier arm in 1988. Its logistics activities developed through the acquisition and rebranding of businesses associated with Konsortium Logistik, while aviation operations were organised under Pos Aviation. The company was listed on the Kuala Lumpur Stock Exchange on 28 August 2001 through a reverse takeover of Phileo Allied Berhad. Over time, Pos Malaysia retained its national postal role while building a diversified portfolio spanning mail, express parcels, logistics, aviation services and information technology.
- 2013
Konsortium Logistik acquired by KLAS
[1]KL Airport Services acquired Konsortium Logistik, which later became associated with Pos Malaysia's logistics operations.
- 2001
Listed through reverse takeover
[1]Pos Malaysia entered the Kuala Lumpur Stock Exchange on 28 August 2001 through a reverse takeover of Phileo Allied Berhad.
- 1992
Pos Malaysia Berhad established
[1]The Malaysian Postal Services Department was corporatised as Pos Malaysia Berhad on 1 January 1992.
- 1991
Corporatisation legislation passed
[1]The Postal Services Act 1991 and the Postal Services (Successor Company) Act 1991 created the legal basis for corporatisation.
- 1988
Pos Laju launched
[1]Pos Malaysia introduced Pos Laju as its domestic courier, express and parcel-services arm.
- 1986
International expedited mail introduced
[1]The organisation began introducing Expedited Mail Service for international destinations.
- 1984
Self-accounting system introduced
[1]The postal department adopted a self-accounting arrangement as part of the government's broader privatisation programme.
- 1974
Savings function transferred to Bank Simpanan Nasional
[1]Bank Simpanan Nasional was incorporated on 1 December 1974, separating the principal national savings function from the postal administration.
- 1963
Malaysian postal services unified
[1]Postal operations from Malaya, Sabah and Sarawak were combined following the formation of Malaysia.
- 1957
Postal service reorganised after Malayan independence
[1]The organisation operated as the Malayan Postal Services Department after the independence of Malaya.
Products and positioning
A nationwide postal and delivery network with a public-service mandate, extended into courier, parcel, logistics, aviation-support and digital-trust services.
Postal mail
Pos Mel
Pos Mel is Pos Malaysia's conventional postal-services brand. Its scope includes domestic and international air mail, surface mail, standard and non-standard mail, postcards, registered mail and Mel Rakyat, a complimentary aerogramme intended for domestic non-commercial use. It represents the core letter and document service inherited from Malaysia's public postal administration.
Courier, express and parcels · 1988
Pos Laju
Pos Laju is the company's courier, express and parcel-services brand. It offers domestic next-day delivery, international express services, economy air-parcel options and selected sea-parcel services for East Malaysia. Its distribution system is supported by a nationwide post-office network and integrated processing facilities, including the National Mail Centre and the international hub at Kuala Lumpur International Airport.
Logistics and haulage
Pos Logistics
Pos Logistics is Pos Malaysia's logistics arm. It developed from the group's involvement with Konsortium Logistik and provides logistics-related capabilities alongside the postal and parcel network. The business extends the group beyond final-mile delivery into transport and broader cargo and supply-chain activities.
Aviation services
Pos Aviation
Pos Aviation provides aviation-support services including airport ground handling, cargo handling, in-flight catering and aviation engineering. Its engineering activities include an association with SIA Engineering Company. The business reflects Pos Malaysia's use of aviation infrastructure to support its logistics and cargo operations.
Information technology and digital certificates
Pos Digicert
Pos Digicert is a wholly owned Pos Malaysia subsidiary operating as a certificate authority. Based in Cyberjaya, it represents the group's participation in digital-trust and information-technology services rather than traditional physical mail.
Brand decisions
2001
Stock-market listingStrategyBackground
After corporatisation, the company pursued a capital-market presence.
Action taken
Pos Malaysia was listed on the Kuala Lumpur Stock Exchange through a reverse takeover of Phileo Allied Berhad.
Aftermath
The company became a publicly listed Malaysian postal and logistics group.
1992
Corporatisation of the postal departmentStrategyBackground
Malaysia's privatisation programme and the postal department's self-accounting arrangements created the basis for converting the government department into a corporate successor.
Action taken
Pos Malaysia Berhad was established on 1 January 1992, with postal assets and liabilities vested in the new company under the 1991 successor-company legislation.
Aftermath
The organisation became a corporate postal operator while retaining its national postal-service role.
1988
Launch of Pos LajuProduct launchBackground
The postal administration was expanding beyond conventional letters and documents into time-sensitive domestic courier and parcel delivery.
Action taken
Pos Laju was introduced as the domestic courier, express and parcel-services arm.
Aftermath
Pos Laju became a principal commercial service and was supported by the organisation's nationwide post-office and parcel-processing network.
Recent events
- Unconfirmed
Pos Malaysia delivery services disrupted by flooding[2]
Reported:
Pos Malaysia said ongoing flooding and inaccessible routes had affected its counter, delivery and pick-up services, including by causing closures of affected outlets.
Pos Malaysia appoints Charles Brewer as group CEO[3]
Pos Malaysia appointed Charles Brewer as its new group CEO, with the appointment effective August 1, 2021.
Pos Malaysia introduces online insurance platform[4]
Reported:
Pos Malaysia introduced an online insurance platform through its mobile app, allowing customers to renew motor vehicle insurance online and receive the policy by email after payment.
Sources5 sources
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