Policy Expert
Policy Expert is a UK personal lines insurer offering home, motor and pet insurance.
Last updated September 15, 2026
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Overview
Policy Expert describes itself as a leading UK personal lines insurer, protecting more than 1.6 million customers across home, motor and pet insurance. It states that its policies are managed 24/7 by its UK-based experts and that its insurance services hold an 'Excellent' Trustpilot rating. Its website offers quotes for home, car and pet insurance and online policy management.
History
Policy Expert presents itself as a UK personal lines insurer protecting more than 1.6 million customers across home, motor and pet insurance, with policies managed 24/7 by its UK-based experts. Its website states that its insurance services are rated 'Excellent' on Trustpilot and that it has received a range of industry awards, including Buildings Insurance Provider of the Year at The Telegraph Insurance Awards 2025 and Home Insurance Provider of the Year at the Moneyfacts Consumer Awards in 2024, 2023, 2022 and 2021.
Products and positioning
Setting the new standard for insurance; re-shaping expectations of service in UK general insurance.
Home insurance
Car insurance
Pet insurance
Recent events
QMetric appoints Sanchit Suri as CEO[5]
Reported:
QMetric announced the appointment of Sanchit Suri as CEO, succeeding co-founder Tony Deacon, who retired.
Sources5 sources
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