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PlayStation 5 controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    Sony apologizes for PS5 preorder problems

    Company response

    Sony apologized for problems with PlayStation 5 preorders that caused many gamers to miss out on securing a console. The company also said more consoles would be released for preorder over the following days and that more would be available through the end of the year.

    Sony apologized for problems with PS5 preorders that caused many gamers to miss out on securing a console. The company also said more consoles would be released for preorder over the following days and that more would be available through the end of the year.

    Company response

    • Apology — Sony

      Sony has apologised for PS5 pre-orders being a bit of a mess which caused many gamers to miss out on securing a console.

    Source excerpt

    • Now, Sony has apologised for the issue and says it will be releasing more stock in the coming days.
    • Over the next few days, we will release more PS5 consoles for preorder - retailers will share more details.
    • Sony has apologised for PS5 pre-orders being a bit of a mess which caused many gamers to miss out on securing a console.