PC Hospital

PC Hospital (PCホスピタル) is a Japanese consumer and corporate support brand for personal computers, Macs and other digital devices, operated by Nihon PC Service Co., Ltd. (日本ＰＣサービス株式会社). The brand covers on-site (dispatch) repair, carry-in repair and mail-in repair, along with data recovery, internet and Wi-Fi setup, email configuration, virus removal, lessons and other troubleshooting services. It markets itself under the umbrella brand "Dejiho" (デジホ), alongside sibling services such as Smartphone Hospital and Game Hospital. The service is positioned as a nationwide, all-maker, all-model support network. According to its official site, PC Hospital operates roughly 400 locations across Japan and handles about 100,000 support cases per year (company figure for September 2024–August 2025). It advertises support for every manufacturer and model, including Mac, and lists common problem categories such as failure to power on, data recovery and migration, internet/Wi-Fi issues, email problems and charging faults. Customers can request service by area, with coverage spanning Hokkaido/Tohoku, Kanto, Chubu, Kinki, Chugoku/Shikoku and Kyushu, including Okinawa. The brand is operated by Nihon PC Service Co., Ltd., which the site describes as the only listed independent repair operator in Japan, giving PC Hospital what it calls top-class brand strength in the industry. The company also provides B2B services: it handles support departments for PC manufacturers and well-known companies, offers corporate maintenance, setup and kitting, IT staffing, call-center and helpdesk outsourcing, and flat-rate digital-device service design. Corporate details list a representative director, Nobuyuki Ieki (家喜 信行), capital of 360,058,150 yen, establishment in September 2001 (with the PC service business starting in September 2003), 394 standalone employees and 543 group employees as of the end of August 2025, and an August fiscal year-end. PC Hospital has run television commercials, including 15-second spots titled "Totsunyū" (突入) and "Shōko" (証拠) starring Machiko Ono. It has also promoted newer offerings such as an AI simple support (lecture) service priced at 3,300 yen, and it publishes topical guidance on issues such as the end of Windows 10 support and rising PC prices. The brand's main contact number is 0120-49-85-00.

PC Hospital is the consumer-facing support brand of Nihon PC Service Co., Ltd. (日本ＰＣサービス株式会社). According to the company profile on the PC Hospital website, the company was established in September 2001, and its PC service business began in September 2003. The brand has since grown into a nationwide network offering on-site, carry-in and mail-in repair for PCs, Macs and other digital devices. The company describes itself as the only listed independent repair operator in Japan, a status it uses to support the PC Hospital brand's credibility. Its service footprint is presented as roughly 400 locations across Japan, with coverage organized by region: Hokkaido/Tohoku, Kanto, Chubu, Kinki, Chugoku/Shikoku and Kyushu, including Okinawa. The site states that the brand handles about 100,000 support cases per year (company data for September 2024–August 2025) and supports all manufacturers and models, including Mac. Beyond consumer repair, Nihon PC Service provides B2B services under the same operational umbrella. These include acting as the support department for PC manufacturers and well-known companies, corporate maintenance, proxy setup and kitting, IT staffing, call-center and helpdesk outsourcing, and flat-rate digital-device service design. The company also operates related brands in the "Dejiho" family, such as Smartphone Hospital and Game Hospital, which are run by group companies. Corporate data as of the end of August 2025 lists 394 employees for Nihon PC Service standalone and 543 for the group, capital of 360,058,150 yen, an August fiscal year-end, and representative director Nobuyuki Ieki. The company maintains an Osaka head office in Suita and a Tokyo head office in Minato. Marketing has included television commercials starring Machiko Ono, and the brand has promoted newer services such as AI simple support (lecture) at 3,300 yen and guidance on Windows 10 support ending on October 14, 2025.

• Nihon PC Service Co., Ltd. established

• PC service business started

• Windows 10 official Microsoft support ended

Nationwide, all-maker, all-model PC and digital-device support brand operated by Japan's only listed independent repair company, with both consumer and corporate B2B services.

• On-site PC/Mac repair

  Dispatch repair service available nationwide via roughly 400 locations.

• Carry-in and mail-in repair

  Alternative repair channels beyond on-site dispatch.

• Data recovery and migration

  Recovery and transfer of data from PCs and digital devices.

• Internet/Wi-Fi and email setup

  Configuration and troubleshooting for connectivity and email.

• AI simple support (lecture)

  New service launched at 3,300 yen.

1. 1パソコン修理・Mac修理・インターネット接続設定サポート | CM放映中のPCホスピタル by デジホ4900.co.jp
2. 2会社概要｜CM放映中のPCホスピタル by デジホ4900.co.jp