Oak Hollow Mall
Retailer / private label
UnclaimedOak Hollow Mall was a regional shopping mall in High Point, North Carolina, that operated from 1995 until its retail closure in 2017.
Last updated August 26, 2026
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Overview
Oak Hollow Mall was a regional shopping mall in High Point, North Carolina, United States. It opened on August 9, 1995, with nearly 1.3 million square feet of space and more than 80 operating stores. At opening, it was the second-largest mall in Guilford County, behind Greensboro's Four Seasons Town Centre, and the third-largest in the wider Piedmont Triad area, behind Four Seasons and Winston-Salem's Hanes Mall. The mall was developed as a major retail destination for High Point and the surrounding communities. Its arrival reshaped the local retail market and contributed to the decline of Westchester Mall, an older shopping center on High Point's west side. Oak Hollow combined department-store anchors, specialty retailers, restaurants, entertainment, and nearby outparcel businesses. Major occupants over its life included Dillard's, JCPenney, Sears, Belk, Goody's, Steve & Barry's, Circuit City, Pier 1 Imports, Regal Cinemas, Barnes & Noble, and Target. During the 2000s, Oak Hollow entered a prolonged decline. Interior stores and anchor tenants closed, while consumers increasingly traveled to retail centers in Greensboro and Winston-Salem. The mall was also affected by the broader economic downturn and changing retail patterns. Dillard's reduced its presence by closing one of its two floors and converting the remaining space into a clearance or outlet operation. JCPenney closed in 2011 after determining that the location did not meet the company's profitability requirements. Sears later announced the closure of its Oak Hollow store, with liquidation beginning in February 2012 and the store shutting by the end of April. Belk departed in 2014 for a newer location at the Palladium shopping complex. CBL & Associates Properties announced the sale of the mall to High Point University on February 24, 2011, for $9 million. CBL continued to manage the property after the transaction, and the university initially said that the shopping complex would remain open. Over time, however, the property became increasingly under-occupied. By the time of its final closure, only 11 stores remained. The planned departure of the Sears call center from the former Sears operations space made continued operation economically unsustainable, according to the company managing the mall for the university. High Point University announced in January 2017 that the mall would close on March 10 of that year. The closure ended Oak Hollow's role as an enclosed regional shopping center, although some uses continued afterward. A community center was planned for the former JCPenney space, Dillard's continued operating its separately owned clearance center, and certain outer-parcel businesses, including Target and Barnes & Noble at that time, remained independent of the enclosed mall. Barnes & Noble subsequently closed its location in January 2020. Much of the former mall building is owned by High Point University and has been adapted or associated with university-related uses.
History
Oak Hollow Mall opened in High Point, North Carolina, on August 9, 1995. At approximately 1.3 million square feet, it immediately became one of the largest retail properties in the Piedmont Triad. It ranked behind Greensboro's Four Seasons Town Centre within Guilford County and behind both Four Seasons and Winston-Salem's Hanes Mall in the broader regional comparison. The mall was intended to serve High Point and nearby communities with a large concentration of department stores, specialty retailers, restaurants, entertainment venues, and surrounding outparcel businesses. The mall's opening changed High Point's retail geography. Its development contributed to the decline of Westchester Mall, an older shopping center that had opened in 1970 on the city's west side. Westchester Mall later became Providence Place, incorporating First Wesleyan Church and other businesses. Oak Hollow, by contrast, operated as a conventional regional enclosed mall, with department stores providing much of its customer traffic and specialty retailers filling its interior corridors. The property began losing momentum during the 2000s. A number of interior tenants closed, and several anchors either departed or reduced their space. Competition from retail centers in Greensboro and Winston-Salem drew shoppers away, while the wider economic downturn added pressure. Goody's closed in August 2005 and the subsequent Steve & Barry's operation ended in December 2008. Circuit City closed in November 2008. Dillard's closed one of its two floors and converted its remaining presence into a clearance-center format. Regal Cinemas, another important attraction, closed in October 2012. The mall's ownership and operating structure changed during this decline. On February 24, 2011, CBL & Associates announced that High Point University would purchase Oak Hollow Mall for $9 million. CBL remained as manager, and the university said at the time that the property would continue operating as a retail center. The transaction nevertheless placed the mall under ownership connected to an educational institution rather than a conventional shopping-center investment company. Anchor losses continued. JCPenney closed on June 1, 2011, with the company citing its inability to meet a new profitability threshold for the location. Sears Holdings announced the closure of Sears at Oak Hollow in December 2011. Liquidation began in February 2012, and the store closed by the last weekend of April. The former Goody's and Steve & Barry's space was subsequently used as a Sears operations center and call center. Other departures included Golden Corral in April 2012 and Belk in April 2014, the latter moving to the newer Palladium shopping complex approximately five miles away. Pier 1 Imports closed in June 2015. By the middle of the 2010s, the enclosed mall had become severely under-occupied. In January 2017, High Point University stated that Oak Hollow would shut on March 10. The operator, 1924 Holdings, said that the planned closure of the Sears call center at the end of February made continued mall operation unsustainable. Only 11 stores remained at the time of the announcement, a sharp decline from the more than 80 operating stores present around the mall's opening period. The 2017 decision ended Oak Hollow's life as an enclosed regional shopping mall, but not every associated commercial use disappeared immediately. Plans called for a community center in the former JCPenney space, while Dillard's continued its clearance-center operation because it owned its space outright. Outer-parcel businesses such as Target and Barnes & Noble were treated separately from the enclosed mall and continued for a period. Barnes & Noble was later recorded as closing in January 2020. Much of the former mall building is owned by High Point University and has subsequently been connected with university uses, including the conversion of some former retail premises for academic or institutional purposes.
- 2020
Barnes & Noble closes
[1]The Barnes & Noble outparcel location was listed as closing in January 2020.
- 2017
Enclosed mall closes
[1]The mall closed on March 10 with 11 stores remaining, while selected outparcels and separately owned uses continued.
- 2014
Belk relocates
[1]Belk left Oak Hollow for a newer store at the Palladium shopping complex.
- 2012
Sears closes
[1]Sears completed its closure by late April after liquidation sales began in February.
- 2011
High Point University acquires the mall
[1]High Point University purchased Oak Hollow Mall from CBL & Associates for $9 million, with CBL continuing to manage it.
- 2011
JCPenney closes
[1]JCPenney shut its Oak Hollow store after it failed to meet the chain's profitability requirements.
- 2008
Circuit City and Steve & Barry's depart
[1]Circuit City closed in November, while Steve & Barry's closed in December amid the mall's broader tenant decline.
- 2005
Goody's closes
[1]The Goody's store closed in August 2005 and the space later hosted Steve & Barry's and a Sears operations center.
- 1995
Oak Hollow Mall opens
[1]The mall opened on August 9 with nearly 1.3 million square feet and more than 80 operating stores.
Products and positioning
A large regional enclosed shopping mall serving High Point and the wider Piedmont Triad, positioned as a major department-store and specialty-retail destination before declining occupancy and competition from newer retail centers weakened its role.
Retail property · 1995
Regional enclosed shopping mall
Oak Hollow Mall's principal offering was a large enclosed retail environment serving High Point and the surrounding Piedmont Triad. At opening it provided nearly 1.3 million square feet of space, more than 80 stores, department-store anchors, specialty shops, dining, and entertainment. Its commercial proposition depended on concentrating multiple shopping and leisure categories in one regional destination.
Department store
Dillard's Clearance Center
Dillard's maintained a reduced-format presence after closing one of its two mall floors. The remaining operation became a clearance center rather than a conventional full-line department store. It was the last remaining anchor associated with the mall and continued after the 2017 closure because Dillard's owned its space outright.
General merchandise and books · 1997
Outparcel retail
Businesses located on parcels outside the enclosed mall operated separately from the interior shopping center. Target and Barnes & Noble were among the identified outparcel businesses. Target continued after the mall's closure, while Barnes & Noble was later listed as closing in January 2020.
Brand decisions
2017
Closure of the enclosed mallStrategyBackground
Occupancy had fallen to 11 stores, and the scheduled departure of the Sears call center was reported to make continued operation economically unsustainable.
Action taken
High Point University announced that the enclosed mall would close on March 10, 2017, while selected uses such as a community center, Dillard's Clearance Center, and outparcel retailers would continue.
Aftermath
Oak Hollow ceased functioning as a regional enclosed shopping center. Much of the former building remained under High Point University ownership and was associated with university or community uses.
2011
Sale to High Point UniversityM&ABackground
Oak Hollow Mall was experiencing tenant and traffic pressures when CBL & Associates announced its sale to High Point University.
Action taken
High Point University acquired the property for $9 million, while CBL continued as manager and the university initially planned to keep the mall open.
Aftermath
The mall continued operating for several years, but anchor departures and falling occupancy eventually led to its closure.
Acquisition price. $9 million (2011 acquisition announcement)
Sources1 sources
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