NTT Device Lifecycle

NTT Device Lifecycle is a business-to-business IT asset disposition (ITAD) and device lifecycle management offering from NTT Docomo Business Inc., the Japanese ICT solutions company formerly known as NTT Communications Corporation. The service addresses the end-of-life stage of enterprise IT equipment — PCs, smartphones, servers, network gear and other devices — combining secure data erasure, refurbishment and reuse, and environmentally responsible recycling. It sits within the parent company's broader portfolio of network, cloud, security, IoT and DX solutions sold to large enterprises, regional businesses and small and medium-sized companies across Japan. The brand is not a standalone corporation but a service line under NTT Docomo Business, which itself is a subsidiary of NTT Group, one of Japan's largest telecommunications and technology conglomerates. NTT Docomo Business is headquartered at Otemachi Place West Tower in Chiyoda-ku, Tokyo, and reported roughly 9,350 employees (about 17,550 across the group) as of the end of March 2025. Its stated mission is to act as a "platformer for industry and regional DX," supporting an autonomous, distributed and collaborative society through technology innovation. For customers, NTT Device Lifecycle matters because Japanese enterprises face tightening rules and expectations around data security and e-waste. Retiring a laptop or server improperly can expose sensitive data or create environmental liability. An ITAD service backed by a major carrier-grade ICT provider offers a trusted chain of custody, certified erasure and documented recycling — increasingly a compliance requirement rather than a nice-to-have. The service is marketed alongside NTT Docomo Business's focus themes, which include AI, IoT, digital BPO, SME DX, regional revitalization, data utilization, IOWN, security and GX (green transformation). Device lifecycle and ITAD naturally connect to the security and GX themes: secure disposal protects data, while reuse and recycling support decarbonization and circular-economy goals. The parent company's July 2025 rebranding from NTT Communications to NTT Docomo Business, part of an NTT Group-wide corporate identity refresh, places the service under a name more closely tied to the group's mobile and business brand. As a product brand, NTT Device Lifecycle does not publish separate financial results or a distinct corporate history; its identity is derived from its parent. It competes in Japan's ITAD and device lifecycle market against specialist recyclers, OEM take-back programs and other ICT integrators. Its differentiation rests on NTT Group's scale, security credentials and ability to bundle disposition with the rest of an enterprise's ICT estate.

NTT Device Lifecycle is a service brand rather than a company with its own founding date. Its history is inseparable from that of its parent, NTT Docomo Business Inc., which began operating on July 1, 1999 as NTT Communications Corporation. NTT Communications was established as the long-distance and international arm of NTT Group, growing into a comprehensive ICT solutions provider serving large enterprises globally. Over the following decades the company expanded from core network and international communications into cloud, data center, security, voice and video, mobile, IoT and AI solutions. Its customer base broadened from major corporations to include regional and small and medium-sized enterprises, supported by a nationwide branch network with offices in Sapporo, Sendai, Nagoya, Kanazawa, Osaka, Hiroshima, Takamatsu and Fukuoka, in addition to its Tokyo headquarters. As sustainability and data-security concerns rose in Japan, the responsible retirement of enterprise IT equipment became a distinct service category. NTT Device Lifecycle emerged within this context as an ITAD and device lifecycle offering, aligning with the parent's security and GX (green transformation) focus themes. The service reflects a broader industry shift toward circular IT: erasing and reusing devices rather than simply scrapping them, while documenting compliance for corporate customers. A major turning point came on July 1, 2025, when NTT Communications changed its corporate name to NTT Docomo Business Inc. as part of an NTT Group-wide corporate identity refresh. The rebrand placed the business solutions arm under the Docomo Business banner, closer to NTT Docomo's mobile and enterprise brand. Under President and CEO Katsushige Kojima, the company positions itself as a "platformer for industry and regional DX," promoting an AI-Centric ICT platform and the IOWN optical network vision alongside focus areas including AI, IoT, digital BPO, SME DX, regional revitalization, data utilization, security and GX. Within that portfolio, NTT Device Lifecycle serves enterprise customers seeking secure, compliant and environmentally sound disposal of retired IT assets. It benefits from NTT Group's scale, security expertise and nationwide service footprint, though as a product brand it does not disclose separate financial or operational figures.

• 2025

  On July 1, NTT Communications changes its corporate name to NTT Docomo Business Inc. as part of an NTT Group-wide corporate identity refresh.

• 1999

  NTT Communications Corporation begins operations on July 1 as the long-distance and international communications arm of NTT Group.

Carrier-grade, security-focused ITAD and device lifecycle service for Japanese enterprises, backed by NTT Group.

• NTT Device Lifecycle ITAD service

  Enterprise IT asset disposition covering secure data erasure, refurbishment, reuse and recycling of retired IT equipment.

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