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NatWest Group/Controversies

NatWest Group controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2012Payment-system outage
  2. 2008Financial-crisis rescue and governance scrutiny
  1. 2012

    Payment-system outage

    A software-upgrade failure disrupted transfers for many customers across RBS and NatWest systems. The incident led to customer support measures and renewed attention to operational resilience and legacy technology.

    Source
  2. 2008

    Financial-crisis rescue and governance scrutiny

    The group required a major UK government recapitalisation after losses linked to the credit crisis and its ABN AMRO exposure. The rescue prompted sustained public and regulatory scrutiny of risk management, acquisition governance, executive accountability and remuneration.

    Source