National First Response
Arizona-based IICRC-certified emergency property restoration and general contracting company serving residential and commercial clients since 2008.
Last updated September 27, 2026
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Overview
National First Response (NFR) is an emergency property restoration and general contracting company based in Mesa, Arizona. Since 2008 it has provided water damage restoration, fire and smoke damage restoration, mold remediation, storm damage cleanup, emergency plumbing, and full reconstruction services across Arizona, with a particular focus on the Phoenix metropolitan area. The company markets itself as "Arizona's First Choice" for water, fire, and storm damage and emphasizes rapid response, promising to be on-site within the hour and offering 24/7 emergency service. NFR serves both residential and commercial properties. On the residential side, it works with single-family homes, condos, townhomes, and rental properties, planning work around families who remain in the space and using dry-in-place methods where conditions allow to limit demolition. On the commercial side, it positions itself as a premier commercial restoration company for Phoenix-area properties, offering rapid on-site assessment, defined scopes of work, phased restoration aligned with tenants and operating hours, and documentation for stakeholders and insurers. The company describes itself as an IICRC-Certified Firm and references Clean Trust certified technicians. Its service lines include 24/7 emergency water extraction, slab leaks, burst supply lines, water heater failures, monsoon storm flooding, sewage and drain backups, AC condensate line leaks, appliance overflows, hidden wall and ceiling leaks, fire and smoke restoration, mold remediation, storm damage cleanup, board-up and tarping, and complete reconstruction. It also offers direct insurance billing and free damage assessments to help clients start insurance claims. National First Response operates as a private company. Its headquarters is in Mesa, Arizona, and its primary market is the state of Arizona. The company's brand identity centers on urgency, certification, and end-to-end restoration — from emergency mitigation through finished reconstruction — under the tagline "Restoring Properties, Restoring Lives."
History
National First Response was established in 2008 and has served Arizona as an emergency property restoration and general contracting company since then. The company built its business around 24/7 emergency response for water, fire, storm, and mold damage, initially serving the Phoenix metropolitan area and expanding its residential and commercial restoration capabilities across Arizona. From its base in Mesa, Arizona, NFR developed a service model that combines emergency mitigation — water extraction, drying, dehumidification, board-up, and tarping — with full reconstruction and general contracting. The company states that it has provided Arizona commercial restoration services since 2008, delivering 24/7 emergency response, scalable mitigation for multi-unit properties, and clear documentation for stakeholders and insurance. Over time, NFR has emphasized certifications and training, describing itself as an IICRC-Certified Firm and referencing Clean Trust certified technicians. Its service lines have expanded to cover a wide range of water damage causes, including slab leaks, burst supply lines, water heater failures, monsoon storm flooding, sewage and drain backups, AC condensate line leaks, appliance overflows, and hidden wall and ceiling leaks. The company also offers fire and smoke damage restoration, mold remediation, storm damage cleanup, emergency plumbing, and water heater repair. NFR markets itself under the tagline "Restoring Properties, Restoring Lives" and positions itself as "Arizona's First Choice" for water, fire, and storm damage. It promises on-site arrival within the hour and free damage assessments, and it works directly with insurers through direct insurance billing to help clients start and manage claims. The company serves both residential properties — single-family homes, condos, townhomes, and rentals — and commercial properties, with a commercial restoration approach built around protecting occupants, reducing downtime, and phasing work to manage access, safety, and noise. As of the available evidence, National First Response remains a private company headquartered in Mesa, Arizona, with its primary operations in Arizona.
- 2008
National First Response is founded and begins providing emergency property restoration services in Arizona.
Company establishes itself as an IICRC-Certified Firm with Clean Trust certified technicians.
NFR expands service lines to include commercial restoration, emergency plumbing, and full reconstruction.
Products and positioning
Arizona's first choice for water, fire, and storm damage restoration, emphasizing 24/7 emergency response, on-site arrival within the hour, IICRC certification, and end-to-end service from mitigation through reconstruction.
Water Damage Restoration
Emergency water extraction, cleaning, drying, and repairs for flood and water damage, including slab leaks, burst supply lines, water heater failures, monsoon storm flooding, sewage backups, AC condensate leaks, and appliance overflows.
Fire & Smoke Damage Restoration
Restoration of homes and businesses to pre-fire conditions with expert reconstruction and debris removal.
Mold Remediation
Professional mold remediation services for residential and commercial properties.
Storm Damage Cleanup
Assessment of storm damage, help with insurance claims, and necessary repairs after high winds and monsoon flooding.
Emergency Plumbing
24/7 cleanup, drying, and repair for burst pipes, leaks, and other plumbing emergencies.
Water Heater Repair
Repair and restoration services for water heater failures and related water damage.
Commercial Restoration
Rapid on-site assessment, stabilization, phased mitigation, and reconstruction for commercial properties, aligned with tenants, facility requirements, and operating hours.
Residential Restoration
Restoration for single-family homes, condos, townhomes, and rentals, with work planned around families and dry-in-place methods where possible.
Sources5 sources
- 1Fire And Water Damage Restoration Services In Arizona | NFRnationalfirstresponse.com
- 2Commercial Restoration | Water, Fire, Storm & Mold Damagenationalfirstresponse.com
- 324/7 Residential Restoration Services In Arizona | NFRnationalfirstresponse.com
- 4Emergency Services Water, Fire & Smoke Damage Restorationnationalfirstresponse.com
- 5National First Responsewikidata.org
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