Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2011
Questions about medical certifications and client allegations
Toronto Star and CBC reporting questioned the qualifications of two doctors paid by NBA to certify disabilities and cited former-employee allegations that clients were encouraged to exaggerate conditions. Medjuck denied the allegations, and the company was reportedly under CRA investigation.
2011
Connection to the Canadian Ptach Society controversy
The organization’s public controversy included references to Medjuck’s previous leadership of Canadian Ptach Society Inc. The CRA reportedly found that the nonprofit had adapted illnesses to fit DTC criteria, and its licence was revoked after NBA was launched.
2010
Billing and service complaints
Eight customers reportedly filed Better Business Bureau complaints involving issues such as billing. The complaints occurred amid broader criticism of charging applicants for assistance with a government benefit application.