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Nagahama Ramen Hakata-ya

A Hiroshima-based Nagahama-style tonkotsu ramen chain founded in 1996, operated by N.F. Service Co., Ltd. and also popular in Queensland, Australia.

Last updated September 29, 2026

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Overview

Nagahama Ramen Hakata-ya (commonly shortened to "Hakataya") is a Japanese ramen restaurant brand specializing in Nagahama-style tonkotsu ramen. It was founded in June 1996 in the suburbs of Hiroshima City by the company N.F. Service Co., Ltd. (株式会社エヌ・エフサービス), whose representative is Naohiko Honda. The brand grew by building a dense cluster of stores around Hiroshima City, then expanded through franchising into Yamaguchi Prefecture and elsewhere in Hiroshima Prefecture. Its core proposition is a carefully made special soup produced with high-quality ingredients and a willingness to invest time and labor, a formula the company credits for its success even during difficult economic conditions after the collapse of the Japanese bubble economy. In 1998 the company established a dedicated factory for producing soup, gyoza and related items, supporting both directly operated and franchise stores. Today Hakataya operates a store network centered on Hiroshima, with takeout, an online shop, and seasonal menu items such as a summer-only Hiroshima-style tsukemen. The brand has also developed an international presence: its Australian operation, HAKATAYA AUSTRALIA, is described on the official site as the most popular ramen shop in Queensland, Australia. The company positions itself as a community-oriented food business that contributes to customers and local society, and it actively recruits full-time, part-time and casual staff. The brand is a private, family-style regional chain rather than a listed corporation. Its identity rests on Nagahama ramen — a style originating in Fukuoka's Hakata district characterized by thin, straight noodles and a rich pork-bone broth — adapted to the Hiroshima market. The official website serves as the hub for store search, menus, takeout, online sales, recruitment and news, and it highlights store-specific information such as free kae-dama (noodle refills) on certain days and store renovation or holiday notices.

History

Nagahama Ramen Hakata-ya was established in June 1996 in the suburbs of Hiroshima City by N.F. Service Co., Ltd. (株式会社エヌ・エフサービス). The company's official history states that within a few years it built a dominant store area around Hiroshima City and gained overwhelming customer support. This growth occurred during a severe period for business in Hiroshima, after the collapse of Japan's bubble economy, when many industries were struggling. The company attributes its ability to open one successful store after another to its special soup, made without sparing effort and with a strong commitment to taste, and to the use of high-quality ingredients. In 1998, the company established a new factory for manufacturing soup, gyoza and other products, which supported further expansion. It then accumulated a track record of franchise development in Yamaguchi Prefecture and within Hiroshima Prefecture. The brand's official company information describes its mission as building a humane company where employees trust one another, based on the food business, and contributing to customers and the local community. It continues to describe itself as a company that makes stores customers enjoy and develops as an enterprise closely tied to the region. The brand operates under the corporate name N.F. Service Co., Ltd., with capital of 29 million yen and representative Naohiko Honda. Its sales headquarters is located in Nakasu, Asaminami-ku, Hiroshima City. The business content is listed as ramen and gyoza sales, and the company publishes information about its franchise stores. Over time, Hakataya has added takeout services, an online shop, and seasonal offerings such as summer-limited Hiroshima tsukemen. It has also expanded internationally: the official website features HAKATAYA AUSTRALIA and states that it is the most popular ramen shop in Queensland, Australia. The site also promotes recruitment for full-time, part-time and casual positions, and provides store-specific news such as holiday notices, business hour changes, renovation events, and a 30th anniversary event announcement.

  • Nagahama Ramen Hakata-ya founded in the suburbs of Hiroshima City.

  • New factory established for manufacturing soup, gyoza and other products.

  • 30th anniversary event announced on the official website.

Products and positioning

Regional Nagahama-style tonkotsu ramen chain focused on quality soup and community-oriented food service, with franchise expansion in western Japan and an Australian presence.

  • Nagahama ramen

    Signature tonkotsu ramen with special soup.

  • Gyoza

    Dumplings produced in the company's own factory.

  • Hiroshima tsukemen

    Summer-limited dipping noodle dish.

Sources3 sources

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