Mr. Cooper controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile4 entries
2023
Cyberattack and customer-data compromise
A cyberattack reported on October 31, 2023 compromised customer data. The supplied reference does not identify the precise categories or volume of information affected.
2021
Mr Cooper fined over waste-management violations
Fine or penalty
Vermont's Department of Environmental Conservation fined Nationstar Mortgage LLC, doing business as Mr Cooper, $13,500 for violating state waste-management regulations after it failed to promptly remove waste from a property it owned. A court-approved administrative order also required the company to remove and properly dispose of the waste.
Source excerpt
The Administrative Order was approved by the Vermont Superior Court, Environmental Division in an order dated March 17, 2021.
The Agency of Natural Resources Department of Environmental Conservation (DEC) announced today that Nationstar Mortgage LLC d/b/a Mr Cooper was fined $13,500 for violating Vermont waste management regulations after failing to promptly remove trash and other waste that was accumulating on a property it owned in West Fairlee.
2020
Multistate settlement over foreclosure and payment handling
Mr. Cooper agreed to a $91 million settlement with the CFPB, all 50 states, and three U.S. territories over alleged mishandling of foreclosures and borrower payments. More than $74 million was directed to consumers affected by foreclosures during pending loan-modification reviews or payment increases made without notice or consent.
2018
State banking-law settlements
Mr. Cooper paid settlements in New York and California relating to alleged violations of state banking laws. The supplied reference does not provide the settlement amounts or detailed allegations.