Mirairo Inc.

Mirairo Inc. (株式会社ミライロ) is a Japanese company founded in 2010 that works to eliminate social barriers and realize an inclusive society where no one is left behind. Its philosophy is captured by the slogan "Inclusion for Innovation" and the concept of "Barrier Value" (バリアバリュー), which treats disability as a source of value and new business creation rather than merely a challenge to be overcome. The company is headquartered in Osaka with a Tokyo branch, and its representative director and president is Toshiya Kakiuchi. Mirairo provides both corporate and individual services centered on universal design (UD) and universal manners. For companies, educational institutions, and local governments, it offers consulting, accessibility research, product and service development support, web accessibility, communication barrier solutions, and diversity and inclusion training. Its flagship individual-facing service is the Mirairo ID (ミライロID), a digital disability certificate app launched in 2019 that allows people with disabilities to present their disability information smoothly and access various services. Other services include Mirairo Connect (information support and remote communication), Mirairo Research (disability monitor research), and the Universal Manners Certification (ユニバーサルマナー検定). Mirairo has supported over 1,000 organizations and has developed more than 50 services. It has received numerous awards, including the Diversity Management 100 selection by the Ministry of Economy, Trade and Industry and the Japan Venture Awards 2018 Minister of Economy, Trade and Industry Prize. The company continues to expand partnerships, such as with Hitachi for railway assistance applications and with Yamato Transport for the Kuroneko Members system integration.

Mirairo was founded in June 2010 in Osaka, Japan, by Toshiya Kakiuchi and Goro Tamino, who had started Value Added Network in May 2009. The company was established in Kita-ku, Osaka (Nishitenma) and began offering supervision and research services for facility design and renovation. In January 2010, before incorporation, the founders won the Business Grand Prize at the 11th Campus Venture Grand Prix Osaka. In 2011, Mirairo launched barrier-free map design services and began customer service training for diverse people including the elderly and people with disabilities. It also carried out the Heart Chair Project, delivering wheelchairs to areas affected by the Great East Japan Earthquake. In December 2012, the headquarters moved to Yodogawa-ku, Osaka (Nishinakajima). In 2013, representative Kakiuchi won the Grand Prix at the Minna no Yume AWARD 3, and the Universal Manners Certification (ユニバーサルマナー検定) was launched in August. In 2014, the company changed its CI/VI (logo), opened a Tokyo branch in Shibuya, Tokyo (Ebisu), and started the disability monitor research service Mirairo Research in December. In 2015, it was selected for the Ministry of Economy, Trade and Industry's Diversity Management 100 and received the Osaka Prefecture Heartful Company award. In 2016, Kakiuchi published the book "Barrier Value" (Shinchosha), and the barrier-free information sharing app Bmaps was released in April. In 2017, the information support service Mirairo Connect began, and the Universal Manners Award 2017 was held. In 2018, Mirairo received the Japan Venture Awards 2018 Minister of Economy, Trade and Industry Prize, the Zero Project Innovative Practice award, and the Kansai Economic Seminar Award Special Prize. In July 2019, the digital disability certificate app Mirairo ID was released, and the Tokyo branch moved to Shinagawa, Tokyo (Higashi-Gotanda). In July 2020, Mirairo House TOKYO, a Diversity & Inclusion information and exchange hub, opened in Marui Kinshicho (closed March 2023). In November 2020, Mirairo was selected as a promising startup for J-Startup KANSAI. In February 2021, it completed a third-party allotment of new shares with eight subscribers, and in April 2021, another with two subscribers. Since then, Mirairo has continued to expand its services and partnerships. It has supported over 1,000 organizations and developed more than 50 services. Recent developments include the launch of the Mirairo ID Inbound Edition in 2026, an online community '&Mirairo', a basic agreement with Hitachi for railway assistance applications, and system integration with Yamato Transport's Kuroneko Members.

• Toshiya Kakiuchi and Goro Tamino found Value Added Network.

• Won the Business Grand Prize at the 11th Campus Venture Grand Prix Osaka.

• Mirairo Inc. established in Kita-ku, Osaka (Nishitenma).

• Started barrier-free map design production services.

• Implemented the Heart Chair Project to deliver wheelchairs to areas affected by the Great East Japan Earthquake.

• Started customer service training services for diverse people including the elderly and people with disabilities.

• Headquarters moved to Yodogawa-ku, Osaka (Nishinakajima).

• Representative Kakiuchi won the Grand Prix at Minna no Yume AWARD 3.

• Universal Manners Certification (ユニバーサルマナー検定) started.

• Changed CI/VI (logo mark).

• Opened Tokyo branch in Shibuya, Tokyo (Ebisu).

• Started disability monitor research service 'Mirairo Research'.

• Selected for the Ministry of Economy, Trade and Industry's Diversity Management 100 (FY2014).

• Received Osaka Prefecture Heartful Company award (FY2015).

• Representative Kakiuchi published 'Barrier Value' (Shinchosha).

• Released barrier-free information sharing app 'Bmaps'.

• Started information support service 'Mirairo Connect'.

• Held Universal Manners Award 2017 (as secretariat).

• Received Japan Venture Awards 2018 Minister of Economy, Trade and Industry Prize, Zero Project Innovative Practice award, and Kansai Economic Seminar Award Special Prize.

• Released digital disability certificate 'Mirairo ID'; Tokyo branch moved to Shinagawa, Tokyo (Higashi-Gotanda).

• Opened 'Mirairo House TOKYO' D&I information and exchange hub in Marui Kinshicho (closed March 2023).

• Selected as a promising startup for 'J-Startup KANSAI'.

• Completed third-party allotment of new shares with 8 subscribers.

• Completed third-party allotment of new shares with 2 subscribers.

A social impact company that turns disability into value through universal design, aiming to create new markets by connecting diverse perspectives.

• Mirairo ID

  Digital disability certificate app launched in July 2019 that allows people with disabilities to present their disability information smoothly and access various services.

• Universal Manners Certification

  Certification program started in August 2013 that teaches how to interact with and assist diverse people including the elderly and people with disabilities, taught by instructors with disabilities.

• Mirairo Connect

  Information support service started in September 2017 that supports communication for people who are deaf or hard of hearing, including sign language interpretation and telephone relay services.

• Mirairo Research

  Disability monitor research service started in December 2014 that utilizes monitors with disabilities to discover latent issues and verify solutions, reflecting the perspective of people with disabilities in product development.

• Bmaps

  Barrier-free information sharing app released in April 2016.

1. 1株式会社ミライロ 公式サイトmirairo.co.jp
2. 2会社概要・沿革 | ミライロmirairo.co.jp
3. 3法人向けサービス | ミライロmirairo.co.jp
4. 4企業情報 | ミライロmirairo.co.jp
5. 5Mirairo - Wikidatawikidata.org