Metro Service A/S

Metro Service A/S is a Danish rail transport company headquartered in Copenhagen. Founded on 5 October 1998, it is a subsidiary of Azienda Trasporti Milanesi (ATM), the municipal transport operator of Milan, Italy. The company operates and maintains the Copenhagen Metro and, since 2025, the Hovedstadens Letbane light rail. It handles more than 30,000 daily departures and serves an average of 370,000 metro passengers per day, with 135 million passengers recorded in 2025. Metro Service employs around 800 people and reported revenue of DKK 1.3 billion in 2025. The company is organised into a head office and the business units M1+M2, M3+M4 and L3. Its operations are supported by depots in Copenhagen (between Ørestad and Vestamager stations), Copenhagen-Sydhavn and Rødovre. Metro Service emphasises customer satisfaction, with 95% of metro passengers satisfied or very satisfied with their latest journey in 2025, and operates a fully electric service vehicle fleet. It also donates part of its profits to charitable organisations working with vulnerable people in and around Copenhagen.

Metro Service A/S was founded on 5 October 1998 as a Danish rail transport company based in Copenhagen. It became a subsidiary of Azienda Trasporti Milanesi (ATM), the transport operator of Milan, Italy. Since 2002, Metro Service has operated the Copenhagen Metro, a driverless rapid transit system. The company has over 20 years of experience in operating and maintaining driverless metro systems. In 2025, it took over operation of the Hovedstadens Letbane light rail, running it from the control and maintenance centre in Glostrup. As of 2025, Metro Service employs around 800 people and generated revenue of DKK 1.3 billion. The company is organised into a head office and the business units M1+M2, M3+M4 and L3. Its operations are supported by depots in Copenhagen (between Ørestad and Vestamager stations), Copenhagen-Sydhavn and Rødovre. Metro Service handles more than 30,000 daily departures and serves an average of 370,000 metro passengers per day, with 135 million passengers in 2025. The Copenhagen Metro runs 24/7, 365 days a year, and 95% of passengers were satisfied or very satisfied with their latest journey in 2025. The company operates a fleet of service vehicles powered only by electricity and donates part of its profits to charitable organisations working with vulnerable people in and around Copenhagen.

• 2025

  Takes over operation of the Hovedstadens Letbane light rail.

• 2002

  Begins operating the Copenhagen Metro.

• 1998

  Metro Service A/S founded on 5 October in Copenhagen.

Contract operator of driverless metro and light rail systems, focused on high reliability, customer satisfaction and sustainable operations.

• Copenhagen Metro operation and maintenance

  Operation and maintenance of the driverless Copenhagen Metro, including lines M1, M2, M3 and M4.

• Hovedstadens Letbane operation

  Operation of the Hovedstadens Letbane light rail from the control and maintenance centre in Glostrup.

1. 1Metro Service - Together on the journey.metroservice.dk
2. 2Metro Service A/S - Wikidatawikidata.org
3. 3Metro Service - Wikipedia (German)de.wikipedia.org