Merchant Casefile

Merchant Casefile is an evidence-organization tool for online sellers handling payment and delivery disputes. It helps sellers organize order details, delivery proof, policies, and customer communications into structured evidence packages. The service includes free tools, templates, checklists, and a done-for-you service that organizes records into a submit-ready case file.

Merchant Casefile started from the observation that when a dispute lands, most sellers already have the records they need, but the records are scattered and hard to present clearly. The company builds templates, checklists, and an optional organization service to bring genuine records into one consistent structure. It focuses on international delivery disputes and does not handle unauthorized-payment, digital-product, subscription, or 'not as described' disputes yet.

1. 1Merchant Casefile — Evidence systems for online sellers.merchantcasefile.com
2. 2About — Why Merchant Casefile existsmerchantcasefile.com
3. 3Done-for-You Evidence File Organization — Merchant Casefilemerchantcasefile.com
4. 4Merchant Casefilewikidata.org