MedicineOne SGPS

MedicineOne SGPS is a Portuguese health-technology company based in Coimbra. It develops and operates digital infrastructure for the delivery of healthcare, most visibly the NEO platform and the DoutorJá.pt national marketplace. Its stated ambition is to connect independent health providers directly with the public, reducing dependence on institutions, insurers and intermediaries. NEO is described by the company as MedicineOne's technology platform, designed to support modern healthcare delivery with artificial intelligence. It is positioned as more than a clinical management solution: it covers the full clinical operation, from scheduling and consultations to prescriptions, exams, post-consultation follow-up and billing, within a single digital environment. A central selling point is that its AI listens, organises, records, codes and prepares prescriptions during the consultation, so the doctor can stay focused on the patient rather than the keyboard. The company also promotes a 'Clinical Brain' safety layer intended to reduce avoidable prescribing error. On the business side, NEO includes electronic billing designed for healthcare and certified by the Portuguese Tax Authority, with bipartite-regime issuance. It offers direct connectors to insurers and schemes such as Médis, AdvanceCare, Multicare and ADSE, and integrates with accounting ERP systems. Beyond managing a practice, MedicineOne says NEO generates business for providers by plugging them into a national network of patients. That network is DoutorJá.pt, a national platform that links independent health providers — doctors, clinics, private hospitals and diagnostic and therapeutic service providers — to people seeking care across Portugal. Providers publish their schedules to millions of Portuguese users without depending on groups, insurers or intermediaries. The service supports appointment and exam search and booking, scheduled teleconsultations, 24/7 on-demand teleconsultations through national waiting rooms, and secure online payments. For NEO customers, joining DoutorJá.pt carries no fixed cost or investment; the company charges only a small commission on each teleconsultation performed, a 'pay only when you earn' model. Patients access DoutorJá.pt free of charge via the web portal or iOS and Android apps, with promotion handled by MedicineOne. MedicineOne therefore operates at the intersection of clinical software, AI-assisted documentation and coding, healthcare billing, and a consumer-facing care marketplace. Its pitch to clinicians is independence: providers set their own prices and hours and decide when they work, while the platform supplies visibility, bookings and payment infrastructure. The company's public materials frame the offering as '100% human, 100% technology' — using automation to restore presence and eye contact to the consultation.

MedicineOne SGPS is a Portuguese company based in Coimbra, according to its Wikidata entry, which describes it simply as a company in Coimbra, Portugal. Public evidence available here does not record a founding date, founders or ownership structure, so those details are left unstated rather than guessed. The company's documented activity centres on two connected products: NEO, its clinical technology platform, and DoutorJá.pt, a national marketplace connecting independent health providers with people seeking care. MedicineOne presents NEO as the foundation of its approach to modern healthcare delivery, built around artificial intelligence that listens, organises, records, codes and prepares prescriptions during the consultation. The company frames this as a way to return eye contact, full attention and genuine presence to the doctor-patient encounter, with the keyboard no longer at the centre of the consultation. NEO is described as covering the entire clinical operation in a single digital environment: scheduling, consultations, prescriptions, exams, post-consultation follow-up and billing, without switching between systems or duplicating information. Its clinical intelligence generates structured summaries and clinical codes, while a 'Clinical Brain' layer adds a safety net to prescribing to help reduce avoidable clinical error. On the administrative side, NEO offers electronic billing designed for healthcare and certified by the Portuguese Tax Authority, with simple issuance in the bipartite regime. Direct connectors with Médis, AdvanceCare, Multicare and ADSE are intended to eliminate manual work and reduce submission errors, and the platform integrates with accounting ERP systems. DoutorJá.pt extends NEO beyond practice management into demand generation. It is a national platform where doctors, clinics, private hospitals and providers of diagnostic and therapeutic services expose their schedules to millions of Portuguese people without depending on groups, insurers or intermediaries. The service covers search and booking of consultations and exams, scheduled teleconsultations, 24/7 on-demand teleconsultations through national waiting rooms, and secure online payments carrying the UNICRE stamp, including MB Way, credit card and Apple Pay. For NEO customers, joining DoutorJá.pt requires no investment or fixed cost; MedicineOne charges only a small commission on each teleconsultation performed, so providers pay only when they earn. Patients use DoutorJá.pt free of charge through the web portal or iOS and Android apps, and MedicineOne handles promotion of the service. Taken together, the evidence portrays MedicineOne as a company building an integrated ecosystem for independent healthcare provision in Portugal: software and AI for the clinical encounter, billing and insurer connectivity for the back office, and a consumer marketplace for patient acquisition. The company's public messaging consistently emphasises provider independence — providers set their own prices and hours and decide when to work — alongside the claim that NEO does what no practice management software does by generating business as well as managing it.

AI-enabled clinical platform and national provider marketplace that gives independent doctors visibility, bookings and billing while restoring presence to the consultation.

• NEO

  MedicineOne's clinical technology platform covering scheduling, consultations, prescriptions, exams, post-consultation follow-up and billing in a single digital environment, with AI that listens, organises, records, codes and prepares prescriptions, plus a 'Clinical Brain' prescribing safety layer.

• DoutorJá.pt

  A national platform connecting independent health providers — doctors, clinics, private hospitals and diagnostic and therapeutic service providers — with people seeking care in Portugal, offering search and booking, scheduled and 24/7 teleconsultations, and secure online payments.

• Healthcare electronic billing

  Electronic billing designed for healthcare and certified by the Portuguese Tax Authority, with simple issuance in the bipartite regime and direct connectors to Médis, AdvanceCare, Multicare and ADSE.

1. 1NEO Health Plans — MedicineOne official websitemedicineone.net
2. 2About NEO — MedicineOne official websitemedicineone.net
3. 3DoutorJá.pt — MedicineOne official websitemedicineone.net
4. 4Medicineone SGPS (Portugal) — Wikidatawikidata.org