McDonald's controversies

Company response

• Denial — McDonald's

  McDonald’s said Tuesday that the lawsuit is “filled with inaccuracies” and it would vigorously defend itself.

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• The lawsuit, which was filed Friday in Illinois, said McDonald’s pricing tool uses artificial intelligence to collect data that competing franchises wouldn’t normally share, like store-level sales.

• McDonald’s is facing a federal lawsuit that alleges its AI-enhanced pricing tool violates antitrust laws because it shares nonpublic data with franchisees who might be competing in the same market.

• The lawsuit asks the judge to certify the case as a class action and to require McDonald’s to pay damages to the class. It also seeks to prevent McDonald’s from enforcing agreements that restrict competition.

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• Chaska Bun faced the highest individual penalty of Rs 25,000. Prominent global chains including McDonald's, Burger King, and Fish and Chips were each penalized Rs 10,000. Additionally, fines of Rs 5,000 each were imposed on Popeyes, Good Flippin' Burgers, Wow Wow China, Nagas, KFC, and Shiv Sagar.

• municipal authorities issued formal notices and collected a cumulative fine of Rs 85,000 from 10 prestigious commercial food establishments operating within the mall complex

• Inspectors found widespread violations, including the failure to segregate organic wet waste from dry refuse at the source and the continued illegal use of banned single-use plastic (SUP) items.

Company response

• Denial — McDonald's

  It maintains the technology doesn't store any identifying voiceprint or feature or try to compare a current orderer to a previous customer.

• Clarification — McDonald's

  In a statement to DailyMail.com, McDonald’s said Carpenter's suit 'demonstrates a misrepresentation of the technology and its purpose.'

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• McDonald's must face lawsuit over McRib, US judge rules

• This technology was specifically developed and deployed in a way that does not identify any customers,' the company said, adding that it intends to defend against the allegations in court.

• Carpenter, whose lawsuit was moved to federal court this month, is seeking class status, meaning that if McDonald’s is found guilty, it will have to pay out to everyone who has ever used the AI drive-thrus.

Company response

• Investigation — McDonald’s

  A thorough investigation was conducted, and we worked with experienced third parties to support this investigation.

• Ongoing disclosure — McDonald’s

  McDonald’s is contacting affected customers and regulators in the two areas

• Investigation — McDonald's

  a thorough investigation was done

• Remediation — McDonald's

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• McDonald's has become the latest target for cybercriminals as ransomware and cyberattacks continue to wreak havoc on some of the United States' largest corporations.

• The company said no customer data was breached in the U.S., and that the employee data exposed wasn't sensitive or personal.

• McDonald's revealed cybercriminals obtained physical addresses, phone numbers, and email addresses for its food delivery customers located in Taiwan and South Korea.

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• According to McDonald’s, the court did not find that it violated any laws.

• McDonald’s has settled a lawsuit by a Black franchisee and former Oakland Athletics player Herb Washington, who had accused the company of racial discrimination, by purchasing the latter’s 13 restaurants for $33.5 million.

• McDonald’s has settled a lawsuit filed earlier this year by Herb Washington, a Black franchisee who had claimed racial discrimination, by agreeing to pay $33.5 million for the former baseball pro’s restaurants.

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• As part of the settlement, Easterbrook has returned equity awards and cash worth over US$105 million (RM442 million) that he received as a severance package in 2019, McDonald’s said in a statement.

• NEW YORK, Dec 16 — McDonald’s Corp said today it had reached a settlement with former chief Steve Easterbrook, resolving a lawsuit in which the burger chain had claimed that he covered up and lied about his sexual relationships with employees.

• McDonald's announced Thursday it had reached a settlement with former CEO Steve Easterbrook, retrieving $105 million of his severance package

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• The agreement Friday came more than a year after the complaint was filed by brothers James Byrd and Darrell Byrd

• McDonald’s Corp. settled a lawsuit that had accused the fast-food chain of discrimination by the Black franchise operators of four of its restaurants in Tennessee.

• The court didn’t find that the company violated any laws, McDonald’s said in a statement.

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• some experts have accused the fast food chain of "greenwashing".

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• A woman from Omsk, Russia, is reportedly suing McDonald's over an advert featuring cheeseburgers and chicken nuggets, which she said caused her to break her fast during Lent.

• Fox News reported that Ovchinnikov accused the fast-food chain of breaking consumer protection law and insulting her religious feelings. She is suing McDonald's for $14 (1,000 rubles) as compensation for sustained moral damage.

• Ksenia Ovchinnikova has filed a lawsuit against McDonald's after seeing an advertising banner that looked too good to refuse.

Company response

• Apology — McDonald’s Vietnam

  麥當勞也火速出面回應道歉

• Remediation — McDonald’s Vietnam

  並立刻下架誤用的宣傳海報

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• 照片PO出後，立刻引起兩團的粉絲砲轟，直呼太誇張「這樣都可以搞錯？」隨即，麥當勞也火速出面回應道歉，並立刻下架誤用的宣傳海報。

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• The strike was targeting the I-95 service plaza stores run by Michell Enterprises and Goldenhawk, according to a statement by the SEIU.

• BRANFORD, CT — Under a hazy early morning sun, dozens of fast food workers at the Interstate 95 service plaza McDonald’s went on strike to demand hazard pay, higher wages, benefits and, the Service Employees International Union said, to protest the restaurant’s “union-busting intimidation and reprisals.”

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• The suit alleges McDonald's violated federal and state civil rights laws through what the complaint said has been "racial animus and racial stereotyping" in McDonald's advertising spend allocation, including refusing to advertise with Allen's companies.

• Byron Allen, the plaintiff in the case filed in Los Angeles County Superior Court, owns two media companies, including The Weather Channel and lifestyle channel company, Allen's Entertainment Studio Networks.

• On the same day McDonald's announced the company will accelerate its investment of ad dollars in "diverse-owned" media companies, the company was sued for at least $10 billion by a media business owner who alleges the QSR fails to advertise enough with Black-owned media outlets, Reuters reported.

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• Workers demand that McDonald's pay all workers at least $15 an hour as the company deals with a shortage of workers.

• In Oakland, a walkout happened around 9 a.m. at a Mcdonald's on 2520 E 12th St.

• Walkouts were planned for multiple McDonald's stores across California Wednesday during which employees planned to underscore what they said is the company's failure to protect them from issues such as wage theft, sexual harassment, workplace violence and a dangerous working environment during the coronavirus pandemic, organizers said.

Company response

• Investigation — JDKD Enterprises

  We have taken the appropriate steps to investigate this matter and have been unable to substantiate the claim

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• The lawsuit accuses JDKD Enterprises of failing to prepare and serve food in a safe manner.

• "Serving safe, high quality food is always our top priority and we take this claim seriously. We have taken the appropriate steps to investigate this matter and have been unable to substantiate the claim," franchise owner John Durante said in a statement.

• A woman is suing the McDonald’s in Millville because she was served a burger with a wrapper that was smeared with feces.

Company response

• Denial — McDonald’s USA

  “This situation is the result of years of mismanagement by Mr. Washington, whose organization has failed to meet many of our standards on people, operations, guest satisfaction and reinvestment,” the company said in a statement.

• Denial — McDonald’s

  McDonald’s issued a statement on Tuesday denying Washington’s assertions.

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• He filed a lawsuit against the fast-food giant in Ohio federal court on Tuesday.

• McDonald’s USA said it is still reviewing the complaint, but offered a statement to CNBC that said Washington is facing business challenges and the company has offered him multiple opportunities to address those issues.

• A Black franchisee is alleging that McDonald’s racially discriminated against him by pigeonholing him into operating low-volume restaurants in Black neighborhoods and forcing him to downsize his store base years later after grading his locations unfairly.

Company response

• Remediation — Nicole Enearu, franchise owner

  McDonald's Corp. issued a statement from the franchise owner Nicole Enearu that said she notified public health authorities and shut down the restaurant to "conduct a thorough sanitization procedure” immediately after being notified an employee had tested positive for COVID-19.

• Refund or compensation — Nicole Enearu, franchise owner

  Enearu, who along with her mother and sister own 13 McDonald's restaurants, said she has been in contact with the worker and is committed to paying her and other employees who need to quarantine.

• Remediation — the franchise

  they shut down and sanitized the restaurant after learning of the employee’s positive results.

• Remediation — the franchise

  The franchise’s owner, Nicole Enearu, however, told the Sun in a statement that they shut down and sanitized the restaurant after learning of the employee’s positive results. She also said the establishment is providing support to the sick worker and will pay her and employees who also need to quarantine.

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• Honking their car horns at lunch hour near the drive-through line, employees at the restaurant on Crenshaw Boulevard near 28th Street allege their jobs pose them "imminent danger" because they lack protective masks, gloves and cleaning supplies, and are unable to distance themselves from other workers.

• McDonald's Corp. issued a statement from the franchise owner Nicole Enearu that said she notified public health authorities and shut down the restaurant to "conduct a thorough sanitization procedure” immediately after being notified an employee had tested positive for COVID-19.

• The franchise’s owner, Nicole Enearu, however, told the Sun in a statement that they shut down and sanitized the restaurant after learning of the employee’s positive results. She also said the establishment is providing support to the sick worker and will pay her and employees who also need to quarantine.

Company response

• Investigation — McDonald’s Canada

  We are in contact with Ontario Public Health to confirm this report.

• Remediation — McDonald’s Canada

  Corporate Relations told Global News in a statement that the restaurant has hired a third party cleaning company to sanitize the location.

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• McDonald’s has closed down one of its restaurants on the Mountain after a worker reportedly tested positive for COVID-19, according to a spokesperson.

• Out of an abundance of caution, McDonald’s Canada made the decision to immediately shut down the restaurant for a thorough cleaning

Company response

• Ongoing disclosure — McDonald's

  McDonald's said it will track its progress annually

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• McDonald's is debuting new diversity efforts and safety strategies, following criticism from franchisees, workers, and progressive activists.

• McDonald's said it will track its progress annually

• McDonald's said it will announce time-bound commitments to better represent communities' diversity, dismantle "barriers to economic opportunity," and encourage inclusion in the coming weeks.

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• The U.S. Department of Labor's Wage and Hour Division's investigation into a dozen North Carolina McDonald's locations found the operators violated child labor laws when they hired 35 workers, ages 14 and 15 years old, and allowed them to work outside hours mandated for their age group, according to Fox Business.