Marsh McLennan controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
2005
Settlement and client compensation
Marsh agreed to pay $850 million to resolve the New York lawsuit and compensate eligible clients for commercial insurance arranged during the relevant period, including policies arranged between 2001 and 2004. The matter contributed to changes in the company's brokerage practices and strategic organization.
2004
Marsh insurance-brokerage bid-rigging controversy
New York Attorney General Eliot Spitzer accused Marsh's brokerage operation of failing to act as an impartial intermediary and of participating in bid-rigging and compensation practices that could increase costs for commercial-insurance clients. The allegations formed part of a wider insurance-industry controversy involving other brokers and insurers. Marsh's insurance-brokerage business became a central subject of an investigation into bid rigging and contingent compensation practices affecting the insurance industry. New York Attorney General Eliot Spitzer alleged that Marsh's arrangements and placement practices could prevent it from acting as an unbiased broker and could increase client costs while increasing Marsh's revenue. The company agreed in early 2005 to pay $850 million to settle the lawsuit and compensate commercial-insurance clients whose policies had been arranged between 2001 and 2004. The controversy led to internal reorganization and a renewed focus on insurance services and consulting.
2001
September 11 World Trade Center losses
Marsh occupied eight floors of the North Tower of the World Trade Center, including floors 93 through 100. The aircraft impact destroyed or blocked the stairways and elevators serving the impact area. The company lost 295 employees and 63 contractors. A memorial to those killed is located near the company's New York headquarters.