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Marriott Hotels & Resorts/Controversies

Marriott Hotels & Resorts controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2025Cage-free egg progress criticized
  2. 2023Polish investigation involving Warsaw hotel
  3. 2022Baltimore-area hotel data breach
  4. 2020UK data-protection fine

  1. 2025

    Cage-free egg progress criticized

    Animal-rights activists criticized Marriott after its progress update showed that cage-free sourcing remained incomplete, especially in franchised properties. Protests targeted company events and executives.

    Source

  2. 2023

    Polish investigation involving Warsaw hotel

    A criminal investigation in Poland followed allegations by the Lim company that Marriott acted fraudulently or unethically during the COVID-19 period in relation to maintenance costs, alternative use of the hotel, advertising arrangements, and alleged bonuses.

    Source

  3. 2022

    Baltimore-area hotel data breach

    Hackers reportedly accessed a Marriott server at Baltimore-Washington International Airport and obtained internal documents and customer information, including credit-card data.

    Source

  4. 2020

    UK data-protection fine

    The United Kingdom data-protection regulator fined Marriott £18.4 million after a serious breach exposed millions of customer records to cybercriminals.

    Source