Mai Dubai
A Dubai-based bottled-water company established by DEWA and positioned as a locally rooted premium water brand.
Last updated August 25, 2026
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Overview
Mai Dubai is a bottled-water company based in Dubai, United Arab Emirates. It was established by the Dubai Electricity and Water Authority (DEWA) in 2012 as part of the utility's broader effort to diversify its revenue base through related commercial investments. DEWA owns 99% of the company, while Mai Dubai operates as an independently managed limited liability company. The company was founded on 19 December 2012 to develop and operate a bottled-water production plant in Dubai. Construction of the facility began in June 2013, and commercial production started in March 2014. The plant was formally inaugurated on 23 February 2015 in Yalayis on Al Qudra Road by Sheikh Hamdan bin Rashid Al Maktoum, then the United Arab Emirates Minister of Finance. At the time of the inauguration, the company was reported to have annual production capacity of approximately 207 million units. Distribution began in April 2014, and company-related reporting later described rapid sales growth and expanding regional availability. Mai Dubai competes in the packaged-water market, with a strategy that initially emphasized the premium segment in the United Arab Emirates. Its visual identity was designed to stand apart from the predominantly blue packaging commonly used by bottled-water brands: the company adopted a distinctive bottle form and a red logo. The name combines “Mai,” an Arabic word for water, with “Dubai,” creating a name intended to communicate Dubai-origin water while also producing a memorable sound pattern. The product range has included single-serve and household formats, including 330-millilitre, 500-millilitre, and 1.5-litre bottles. The company has also supplied five-gallon containers for home and office delivery, as well as 200-millilitre and 100-millilitre cups. Products have been sold through retail channels and direct-delivery services. By April 2015, Mai Dubai was reported as being available throughout the United Arab Emirates and in Qatar, Bahrain, Oman, and a number of markets in Asia, Europe, and South Africa. The brand received several forms of recognition during its early expansion. Dubai Municipality awarded the company its highest food-safety grade, Grade A, in 2015, and Mai Dubai was nominated for the municipality's Best Factory award that year. In May 2016, the Middle East Beverage Awards recognized the company for Best Marketing Impact. Beverage World subsequently gave Mai Dubai a bronze award in the water category of its 2016 BevStar Awards, which assessed factors including taste, ingredients, packaging, market positioning, and distinctiveness. Gulf News also reported in May 2016 that Mai Dubai was the preferred bottled-water brand for Emirates passengers. Publicly documented company information in the supplied reference material is concentrated on the period from establishment through its early regional growth. The available sources do not establish a later ownership change, stock-market listing, or a specific current executive roster beyond the executives identified during the company's launch and early operating period.
History
Mai Dubai was created by the Dubai Electricity and Water Authority (DEWA) on 19 December 2012. Its creation formed part of DEWA's investment and diversification strategy, establishing a separate bottled-water business alongside the authority's core electricity and water-utility responsibilities. DEWA retained a 99% shareholding, while the bottled-water operation was structured as an independently operated limited liability company. The company's initial mandate was to build and manage a bottled-water plant in Dubai. Construction began in June 2013. Commercial production commenced in March 2014, followed by distribution from April of the same year. The production facility was located in Yalayis on Al Qudra Road. It was formally inaugurated on 23 February 2015 by Sheikh Hamdan bin Rashid Al Maktoum, then the UAE Minister of Finance. Contemporary reporting associated with the inauguration described annual output of about 207 million units. Mai Dubai entered a competitive United Arab Emirates bottled-water market with an explicitly differentiated brand identity. Rather than relying on the blue packaging commonly associated with bottled water, the company used a red logo and a distinctive bottle design. Its name was intended to combine “Mai,” the Arabic word for water, with “Dubai,” communicating a local connection while creating a compact and memorable brand expression. The company developed a mixed distribution model. Bottles were sold through retailers, while direct home and office delivery was offered for larger five-gallon containers. The published range included 330-millilitre, 500-millilitre, and 1.5-litre bottles, five-gallon containers, and 200-millilitre and 100-millilitre cups. By April 2015, the brand was reported to be distributed across the United Arab Emirates, as well as in Qatar, Bahrain, Oman, and 13 countries spanning Asia, Europe, and South Africa. During its early operating period, Mai Dubai accumulated recognition for product presentation, market positioning, factory standards, and marketing. Dubai Municipality awarded it Grade A, the highest food-safety classification cited in the available material, in 2015. The company was also nominated for the municipality's Best Factory award. In 2016, it received the Best Marketing Impact award from the Middle East Beverage Awards. Beverage World later awarded it bronze in the water category of the 2016 BevStar Awards, whose criteria included taste, ingredients, packaging, positioning, and uniqueness. Mai Dubai also gained visibility through institutional and public associations. Gulf News reported in May 2016 that it was the preferred bottled-water brand for Emirates passengers. On 27 May 2016, Dubai's ruler, Sheikh Mohammed bin Rashid Al Maktoum, toured the company and factory with chairman Saeed Mohammed Al Tayer and chief executive Jay Andres. The available reference material documents the company's founding, production launch, early expansion, product formats, and awards, but does not provide sufficiently current information to identify its present executive team, current production scale, or subsequent strategic changes.
- 2016
Early brand and marketing recognition
[1]Mai Dubai received the Middle East Beverage Awards' Best Marketing Impact award and a bronze BevStar Award in the water category.
- 2015
Factory inauguration and food-safety recognition
[1]The Yalayis factory was officially inaugurated in February, and the company later received Dubai Municipality's Grade A food-safety rating.
- 2014
Commercial production and distribution begin
[1]Commercial production began in March 2014, with distribution commencing in April 2014.
- 2013
Construction of the production facility begins
[1]Construction of Mai Dubai's bottled-water plant began in June 2013.
- 2012
DEWA establishes Mai Dubai
[1]DEWA founded Mai Dubai on 19 December 2012 to develop and operate a bottled-water production business in Dubai.
Products and positioning
A Dubai-origin bottled-water brand competing in the local premium water category through distinctive red branding, locally associated identity, broad bottle-size coverage, and retail and direct-delivery distribution.
Single-serve bottled water
330ml bottled water
The 330-millilitre bottle is a compact single-serve format in Mai Dubai's packaged-water range. It supports consumption away from home and is suited to retail, hospitality, travel, and institutional distribution. The format forms part of the brand's strategy of offering several bottle sizes rather than relying on one standard package.
Single-serve bottled water
500ml bottled water
The 500-millilitre bottle is a standard individual-serving format sold through Mai Dubai's retail and distribution network. It belongs to the core packaged-water portfolio and provides a middle ground between the smaller 330-millilitre bottle and the larger 1.5-litre household or shared-consumption format.
Household bottled water
1.5L bottled water
The 1.5-litre bottle is the largest of the principal small-format bottles identified in the available material. It is intended for household, shared, and longer-duration consumption and extends Mai Dubai's presence beyond individual servings. It is distributed alongside the company's smaller retail bottles.
Home and office delivery water
Five-gallon water container
Mai Dubai's five-gallon containers are primarily associated with home and office delivery. This large-format offering supports recurring water supply for workplaces and households and complements the company's retail bottle business with a direct-to-consumer and direct-to-office service model.
Small-format packaged water
100ml and 200ml water cups
The 100-millilitre and 200-millilitre cups provide small portions of packaged drinking water for events, hospitality, catering, and institutional use. These formats broaden the portfolio beyond bottles and allow the brand to serve occasions where a compact, easy-to-distribute serving is preferred.
Marketing campaigns
- 2016Brand differentiation through red packaging
United Arab Emirates
Mai Dubai used a distinctive bottle design and red logo to stand apart from the blue-heavy visual conventions of the bottled-water category. The differentiation supported its premium-market positioning and contributed to the brand's marketing recognition.
Outcome. The brand received the Middle East Beverage Awards' Best Marketing Impact award in 2016.
Brand decisions
2014
Launch of commercial bottled-water operationsProduct launchBackground
Following construction of its plant, Mai Dubai moved from project development into commercial operations.
Action taken
The company started commercial production in March 2014 and began distribution in April 2014.
Aftermath
The company expanded its product formats and distribution footprint across the UAE and neighboring and overseas markets.
2013
Investment in a dedicated Dubai production plantStrategyBackground
The newly established brand required local manufacturing capacity to support a substantial bottled-water operation.
Action taken
Mai Dubai began constructing a production facility in Yalayis on Al Qudra Road in June 2013.
Aftermath
Commercial production began in March 2014 and the facility was formally inaugurated in February 2015.
2012
DEWA diversifies into bottled waterStrategyBackground
DEWA sought to diversify its revenue streams through investments related to, but separate from, its core utility activities.
Action taken
DEWA established Mai Dubai and retained a 99% ownership stake while structuring the company as an independently operated limited liability company.
Aftermath
The new business built a Dubai production facility, began commercial production in 2014, and expanded distribution across the UAE and selected international markets.
Sources1 sources
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