Lion City Air Conditioner Services
Singapore's self-styled honest aircon company, offering servicing, chemical wash, repair, gas top-up and installation with a no-upselling promise.
Last updated September 28, 2026
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Overview
Lion City Air Conditioner Services Pte Ltd, trading as Lion City Aircon, is a Singapore-based air-conditioning service and installation company founded in 2016 by Hermes Xhika. Registered as a GST-registered private limited company and based in Serangoon North, it serves households across the island with a range of aircon maintenance and repair services. The company positions itself around transparency and honesty, using the tagline "No upselling. Ever." and presenting itself as "Singapore's Honest Aircon Company." Its founder, an Albanian who moved to Singapore for his partner, learned the trade from his father and worked for other aircon firms before starting his own. He has since become known on social media as the "Ang Mo Aircon Guy," with a substantial TikTok following. The company offers six core services: routine aircon servicing (a 10-step general clean), chemical wash, chemical overhaul, gas top-up, aircon repair, and new aircon installation. Prices are published openly, with servicing starting from S$20 per unit, chemical wash at S$80 per unit, chemical overhaul from S$100 per unit, gas top-up typically S$80–S$200, repair diagnosis at S$80 (waived if the customer proceeds), and installation from S$1,050. It also offers an annual contract at S$160 per year. The company emphasizes same-day availability across Singapore and employs more than 20 trained technicians. It is BizSafe 3 certified and states it has completed over 25,000 jobs since 2016, serving more than 10,000 customers. It holds a 5.0-star rating on Google based on over 2,000 verified reviews. Lion City Aircon has been featured in several Singapore media outlets, including CNA Insider, 8days, AsiaOne, Mothership, STOMP, and MustShareNews. Its brand-neutral installation service handles major brands such as Daikin, Mitsubishi, Panasonic, and Midea, and it provides a one-year workmanship warranty on installations and a 30-day labour warranty on repairs. The company's approach includes advising customers against unnecessary or overly expensive services, a practice it highlights through published case studies and customer reviews.
History
Lion City Air Conditioner Services Pte Ltd was founded in 2016 by Hermes Xhika, an Albanian who moved to Singapore to be with his Singaporean partner. Xhika grew up around the air-conditioning trade; his father was an aircon technician, and he learned the work from a young age. After arriving in Singapore, he spent his first years working for other aircon companies, where he observed practices he disagreed with, such as upselling, scare tactics, and rushed 15-minute "servicing" calls. In 2016, he registered Lion City Air Conditioner Services Pte Ltd and set out to operate differently, emphasizing honest assessments and transparent pricing. The company began as a small operation based in Serangoon North and gradually built a reputation for its no-upselling approach. It expanded its team to more than 20 trained technicians and completed over 25,000 jobs since its founding. By the early 2020s, the company had served more than 10,000 customers and accumulated over 2,000 verified Google reviews with a 5.0-star rating. It also gained media attention, being featured in outlets such as CNA Insider, 8days, AsiaOne, Mothership, STOMP, and MustShareNews. A significant part of the company's growth came through social media. Hermes Xhika became known as the "Ang Mo Aircon Guy," sharing aircon tips and explanations in Singlish. His TikTok account grew to over 53,000 followers, helping to drive brand awareness and customer trust. The company's website publishes case studies, including one where a customer booked the most expensive service for 20-year-old units, but the company advised against it and charged a quarter of the price for what was actually needed. This story, along with the customer's review, is used to demonstrate the company's commitment to honesty. As of the mid-2020s, Lion City Aircon continues to operate as a private limited company, offering a full range of aircon services across Singapore. It remains focused on residential customers and maintains its headquarters in Serangoon North.
- 2016
Lion City Air Conditioner Services Pte Ltd founded by Hermes Xhika in Singapore.
Completed over 25,000 jobs since 2016.
Reached over 10,000 customers and 2,000+ verified Google reviews with 5.0-star rating.
Founder Hermes Xhika gained 53,000+ TikTok followers as the 'Ang Mo Aircon Guy'.
Products and positioning
Honest, transparent aircon services with no upselling, targeting homeowners in Singapore.
Aircon Servicing
Routine 10-step general clean, full dismantle, jet wash, reassemble. From $20/unit.
Chemical Wash
Deeper clean for stubborn grime, mould and weak cooling. Flat $80/unit.
Chemical Overhaul
Full fan coil dismantled from wall, every part chemical-washed individually. Free gas top-up included. From $100/unit.
Gas Top-Up
Diagnose first, then top up R22, R32 or R410A as needed. Pressure tests available. Typical $80 to $200.
Aircon Repair
PCB, compressor, fan motor, water leaks, capacitors. $80 diagnosis (waived if you proceed). 30-day labour warranty.
Aircon Installation
Brand-neutral installer. Daikin, Mitsubishi, Panasonic, Midea and more. Free site survey. 1-year workmanship warranty. From $1,050.
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