Ledovation GmbH

Ledovation GmbH is an Austrian company that develops and markets the SERVICETUBE®, a smart table lamp that doubles as a waiter-call and service-request system for the hospitality industry. The product is a small, battery-powered device placed on each restaurant table. In its resting state it glows white as a soft, indirect LED light source; when a guest touches it, it signals a service request to staff. The company positions the SERVICETUBE® as both a functional tool to reduce waiting times and increase turnover, and as a design object that can be customised with the venue's branding. The SERVICETUBE® is offered in several versions. The premium model combines a frosted-glass body with a natural wood base; the frosted glass provides a printable surface for logos and personalised designs. A more robust variant, the LED5, uses a durable plexiglass tube with exchangeable backlight foils for personalised design and upselling. Each tube is labelled with the table number on the underside, so deployment is simply a matter of placing one on every table. The system extends beyond the tube itself. The SERVICEINDICATOR is a dedicated receiver that visualises service requests and can be placed at the counter, in the kitchen or at reception. The Ledovation app informs service staff in real time via smartphone or smartwatch, and the app can also turn any SERVICETUBE® into a SERVICEINDICATOR and vice versa. Tables can be divided into sections, with different colours assigned to different areas so staff can see at a glance which section a request comes from. Group charging stations are supplied to recharge the tubes conveniently. Ledovation markets the SERVICETUBE® primarily to restaurants, bars and other hospitality venues, emphasising reduced waiting times, higher guest satisfaction and additional revenue through the advertising function. The company operates from Austria and presents its products and use cases through its website and blog. It is a private company; no parent company or stock listing is indicated in the available sources.

Ledovation GmbH is an Austrian company that has built its business around a single core product concept: the SERVICETUBE®, a smart table lamp that also functions as a waiter-call and service-request device for restaurants. The company presents itself through its website and blog, where it explains the problem it addresses — guests waiting too long for service — and how its system solves it. The SERVICETUBE® is placed on every table in a restaurant and labelled with the table number on the underside. In its resting phase it glows white, acting as a soft, indirect light source that contributes to the atmosphere of the guest room without taking up extra table space. When a guest touches the tube, it lights up red to signal a service request. The request is then communicated to staff through the Ledovation app, which shows the need for action on a smartphone or smartwatch, and through the SERVICEINDICATOR, a dedicated receiver device that can be placed at the counter, in the kitchen or at reception. The system is designed to be flexible. The app can turn any SERVICETUBE® into a SERVICEINDICATOR and vice versa, and tables can be divided into sections — such as dining rooms or separate parlours — with different colours assigned to different sections so staff can see at a glance where a request originates. Group charging stations are supplied to recharge the tubes, ensuring uninterrupted service. Beyond its service function, the SERVICETUBE® is positioned as a point-of-sale advertising medium. The premium version combines frosted glass with a natural wood base; the frosted glass offers a printable surface for branding and personalised designs. The LED5 variant uses a durable plexiglass tube with exchangeable backlight foils for personalised design and upselling. The company markets these features as a way for venues to increase turnover and improve ratings, describing the product as "the heart of your service." The available sources do not provide a founding date, founder names, ownership structure or financial details. Ledovation operates from Austria and appears to be a private company focused on the hospitality technology market.

Smart, design-led service technology for restaurants: a table lamp that reduces waiting times, increases turnover and doubles as a branded point-of-sale advertising medium.

• SERVICETUBE®

  Smart table lamp and waiter-call device placed on each restaurant table; glows white in rest, red on touch; doubles as a branded point-of-sale advertising medium.

• SERVICETUBE® Premium

  Version combining frosted glass with a natural wood base; frosted glass offers a printable surface for branding and personalised designs.

• LED5

  Variant with a durable plexiglass tube and exchangeable backlight foils for personalised design and upselling.

• SERVICEINDICATOR

  Dedicated receiver device that receives and visualises signals from SERVICETUBE®s; can be placed at the counter, kitchen or reception.

• Ledovation App

  App that informs service staff in real time about guests' requests; can turn any SERVICETUBE® into a SERVICEINDICATOR and vice versa; supports section configuration.

• Group charging stations

  Supplied charging stations for convenient recharging of SERVICETUBE®s.

1. 1Ledovationledovation.at
2. 2More turnover and more satisfied guests? It's that easy with our SERVICETUBE®!ledovation.at
3. 3SERVICEINDICATOR: receiver for efficient serviceledovation.at
4. 4Ledovation GmbHwikidata.org