Lacell SU Burundi
Lacell SU Burundi, trading as Smart Telecom Burundi, was a Burundian wireless telecommunications operator that provided mobile voice, SMS and internet services before being shut down in 2022 over unpaid tax liabilities.
Last updated August 26, 2026
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Overview
Lacell SU Burundi was a wireless telecommunications company operating in Burundi under the Smart Telecom Burundi trade name. Its consumer-facing mobile service was branded Smart Mobile. The operator entered Burundi's mobile market after obtaining a license to provide mobile telecommunications services in 2008. Its initial service portfolio centered on GSM-based voice calls and SMS, with post-paid service introduced in May 2009 and prepaid service following in July of the same year. The company selected Ericsson to supply and implement a GSM network, including the core network, radio-access network, installation, integration and training. In March 2010, telecommunications systems vendor CBOSS announced that it had completed deployment of hardware and software supporting Smart Mobile's network. The business subsequently expanded beyond basic mobile connectivity. On 5 September 2014, Smart Telecom Burundi launched 3G service in Bujumbura and surrounding areas, offering several mobile internet access packages. This positioned Smart alongside other major Burundian operators, including Econet Leo, Lumitel and Onatel, in a market where mobile communications were a central component of national telecommunications infrastructure. Contemporary industry information identified Smart as one of the country's mobile carriers, although its scale was smaller than that of some competitors. Ownership changed during the company's operating history. Lacell SU was initially owned by Timeturns Holdings of Cyprus, described as Russian-owned. Industrial Promotion Services Kenya later acquired a majority stake. IPS is part of the Aga Khan Fund for Economic Development, linking Lacell SU to the broader Aga Khan development network. Bhupendra Bhandari served as the company's general manager during the period covered by available public reporting. Lacell SU's operations ended in 2022 after Burundi's telecommunications regulator, the Agence de Régulation et de Contrôle des Télécommunications, shut down Smart's service over tax arrears and related tax-compliance issues connected with license renewal. The regulator granted a two-week period for the company to settle its obligations, but the deadline expired at midnight on 19 August 2022. Public accounts differed in how the liabilities were characterized: the shutdown was reported in connection with approximately US$3.2 million in arrears, while the company's general manager said in a letter dated 19 August that Lacell had paid BIF 6.6 billion in arrears as of 30 May 2022, while acknowledging that further invoices totaling more than BIF 1.3 billion, issued in July and August 2022, remained unpaid. A sales director separately alleged that the action was politically motivated and could benefit Lumitel, a Viettel subsidiary. Available reference material does not establish that the company resumed service after the shutdown, and the Wikipedia subject describes Lacell SU Burundi as closed in 2022.
History
Lacell SU Burundi was a Burundian wireless telecommunications operator that used Smart Telecom Burundi as its trade name and Smart Mobile as the principal consumer service brand. The company was established within Burundi's developing mobile communications market, although the available reference material does not specify its incorporation year or original founders. It obtained a license to provide mobile services in 2008. Its original owner was Timeturns Holdings of Cyprus, described in reference material as Russian-owned. At a later stage, Industrial Promotion Services Kenya acquired a majority stake. IPS is a division of the Aga Khan Fund for Economic Development, giving the company an association with the Aga Khan development network. Smart's first operating focus was GSM mobile connectivity. The company introduced post-paid service in May 2009 and prepaid service in July. Its network supported voice calls and SMS across Burundi. Ericsson was selected to provide a new GSM platform, including the core network, radio network and related installation, integration and training. In March 2010, CBOSS announced completion of the hardware and software deployment for the Smart Mobile service. These arrangements supplied the technical foundation for the operator's national mobile offering. The company later broadened its service portfolio through a move into mobile data. On 5 September 2014, Smart Telecom Burundi launched 3G service in Bujumbura and its surrounding areas. The launch included several internet access packages and marked a transition from an operator focused primarily on voice and messaging toward a more data-oriented mobile proposition. By 2015, Smart was listed among Burundi's mobile carriers alongside Econet Leo, Lumitel and Tempo Africell in contemporary market descriptions. By the first quarter of 2022, Burundi's mobile sector was reported as having 7,798,885 telephone subscribers distributed among Econet Leo, Lumitel, Smart and Onatel. The company's later history was dominated by a regulatory and tax dispute. In August 2022, the Agence de Régulation et de Contrôle des Télécommunications ordered Smart's shutdown, citing approximately US$3.2 million in tax arrears and the company's failure to confirm that it had no outstanding taxes when seeking renewal of its license. The regulator gave the operator a two-week grace period to settle the obligations. That period ended at midnight on 19 August 2022. Bhupendra Bhandari, identified as Lacell SU's general manager, stated in a letter dated that day that the company had paid BIF 6.6 billion in arrears by 30 May 2022. He nevertheless acknowledged that invoices exceeding BIF 1.3 billion, issued in July and August 2022, had not been paid. A company sales director alleged that the shutdown was political and intended to benefit Lumitel, a subsidiary of Viettel. The available sources do not document a successful appeal or restoration of service. The subject is therefore treated as closed in 2022.
- 2022
Operations shut down
[1]The Burundian telecommunications regulator closed Smart after a tax-arrears dispute and the expiry of a payment grace period.
- 2014
3G service launched
[1]Smart Telecom Burundi launched 3G service in Bujumbura and surrounding areas on 5 September.
- 2010
Smart Mobile network deployment completed
[1]CBOSS announced completion of hardware and software deployment for Smart Mobile's GSM network.
- 2009
Post-paid and prepaid services launched
[1]The operator introduced post-paid service in May and prepaid service in July under the Smart Mobile brand.
- 2008
Mobile-service license obtained
[1]Lacell SU Burundi obtained a license to provide mobile telecommunications services in Burundi.
Products and positioning
A national Burundian mobile telecommunications operator serving consumers through GSM voice, SMS, prepaid, post-paid and later 3G data services.
Mobile telecommunications · 2009
Smart Mobile GSM service
The company's core mobile offering used GSM technology to provide voice calls and SMS messaging across Burundi. It was offered through both post-paid and prepaid arrangements, launched in 2009, and relied on network infrastructure supplied and implemented with Ericsson and CBOSS involvement.
Mobile data · 2014
Smart Mobile 3G
Smart's 3G service launched in Bujumbura and nearby areas on 5 September 2014. It extended the operator's portfolio from traditional voice and SMS into mobile internet and was accompanied by several access packages. The service was discontinued when the operator was shut down in 2022.
Controversies
2022
Shutdown over tax arrears
The telecommunications regulator shut down Smart Telecom Burundi after citing unpaid tax obligations and deficiencies in the company's tax-clearance position during license renewal. Company representatives disputed aspects of the action, citing payments already made and alleging political motivation.
Brand decisions
2022
Regulatory shutdown following tax disputeOtherBackground
The regulator cited approximately US$3.2 million in tax arrears and the operator's failure to confirm tax clearance during license renewal. The regulator granted a two-week payment period.
Action taken
The Agence de Régulation et de Contrôle des Télécommunications shut down Smart after the grace period expired at midnight on 19 August 2022.
Aftermath
The operator is described as closed in 2022. Management said BIF 6.6 billion in arrears had been paid by 30 May but acknowledged more than BIF 1.3 billion in later unpaid invoices. A sales director alleged the action was politically motivated and could benefit Lumitel.
Reported tax liabilities and payments. Approximately US$3.2 million in arrears cited by the regulator; the general manager separately stated that BIF 6.6 billion had been paid by 30 May 2022 and acknowledged more than BIF 1.3 billion in invoices issued in July and August 2022 remained unpaid. (2022)
2014
Launch of 3G mobile serviceProduct launchBackground
Smart had established a GSM voice and SMS business and sought to add mobile internet capabilities in a competitive Burundian carrier market.
Action taken
The company launched 3G service in Bujumbura and surrounding areas with multiple internet access packages.
Aftermath
The launch expanded Smart's service mix to mobile data, although the available sources do not provide subscriber or financial results for the service.
Recent events
- 2014
Smart Telecom Burundi launches 3G service in Bujumbura[1]
Product launch · Product generation
Smart Telecom Burundi introduced 3G mobile service in Bujumbura and nearby areas, accompanied by multiple mobile internet access packages.
Sources1 sources
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