KLIK INVESTMENT PLC
Ethiopian delivery technology company operating an everything-delivery platform across Addis Ababa with an owned electric-bike fleet and full-time employed riders.
Last updated September 28, 2026
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Overview
KLIK INVESTMENT PLC is an Ethiopian delivery technology company headquartered in Addis Ababa. It operates the klik platform, an "everything-delivery" service that moves food, groceries, parcels, gifts, books, pharmacy items, liquor and business documents across the Ethiopian capital. The company positions itself not merely as a courier but as a platform, combining a consumer app with a business-to-business logistics offering under a single operation. The consumer side of klik is built around one app covering eight categories: food and drinks, groceries, parcels, pharmacy, liquor, gifts, books and pet supplies. Orders are paid through Ethiopian payment methods including Telebirr, M-Pesa, CBE Birr or cash. The company reports more than 1,500 active vendors, an average delivery time of roughly 45 minutes and a 97% order completion rate. Pharmacy and liquor services were temporarily routed through the 664 service during a relaunch period. On the business side, klik Business offers four modules: document delivery, pharmacy logistics, e-commerce delivery and corporate meals. These are sold under one contract with postpaid invoicing, SLA reporting and a dedicated account manager. Document delivery targets inter-branch documents, KYC materials and contracts with an under-90-minute SLA and signed proof of delivery. Corporate meals allow offices to set per-role allowances, whitelist restaurants and price bands, and receive a single monthly invoice and report. A distinguishing feature of klik's model is its workforce and fleet. Riders are full-time employees of KLIK INVESTMENT PLC, not gig workers, and they ride an owned fleet of electric bikes. The company operates four dispatch stations across Addis Ababa — in Piassa, Summit, Bole and Lebu — providing coverage across every sub-city. It states three commitments: respect for customers' time, accountability when something goes wrong, and an operation transparent enough for partners and investors to see how it works. klik is a relatively young company in Ethiopia's emerging delivery-tech sector. It has built its brand around reliability, affordability and local payment integration, and it markets itself to four audiences: personal customers, businesses, merchants and riders. Its public materials emphasize Ethiopian-built operations and a platform approach rather than a single-service courier model.
History
KLIK INVESTMENT PLC is an Ethiopian delivery technology company based in Addis Ababa. It operates the klik platform, which it describes as Ethiopia's everything-delivery platform. The company began with food delivery and expanded into groceries, parcels, gifts, books and the document logistics behind Ethiopian businesses. The company's growth has been built on an owned fleet of electric bikes and full-time employed riders, rather than gig labor. It operates four dispatch stations across Addis Ababa — in Piassa, Summit, Bole and Lebu — providing coverage across every sub-city. The platform reports more than 1,500 active vendors, an average delivery time of roughly 45 minutes and a 97% order completion rate. klik's consumer app covers eight categories: food and drinks, groceries, parcels, pharmacy, liquor, gifts, books and pet supplies. Payments are accepted through Telebirr, M-Pesa, CBE Birr or cash. During a relaunch period, pharmacy and liquor services were temporarily offered via the 664 service. The company also operates klik Business, a B2B logistics offering with four modules: document delivery, pharmacy logistics, e-commerce delivery and corporate meals. These are sold under one contract with postpaid invoicing, SLA reporting and a dedicated account manager. Document delivery targets inter-branch documents, KYC materials and contracts with an under-90-minute SLA and signed proof of delivery. Corporate meals allow offices to set per-role allowances, whitelist restaurants and price bands, and receive a single monthly invoice and report. klik states three commitments: respect for customers' time, accountability when something goes wrong, and an operation transparent enough for partners and investors to see how it works. The company markets itself to four audiences: personal customers, businesses, merchants and riders. Its public materials emphasize Ethiopian-built operations and a platform approach rather than a single-service courier model.
Products and positioning
Ethiopia's everything-delivery platform, built in Addis Ababa, emphasizing an owned electric fleet, full-time employed riders, reliability and local payment integration.
klik consumer app
One app for food, groceries, gifts, books, parcels, pharmacy, liquor and pet supplies across Addis Ababa.
klik Business
B2B delivery and logistics platform with document delivery, pharmacy logistics, e-commerce delivery and corporate meals modules.
Document delivery
Inter-branch documents, KYC, contracts with under-90-minute SLA and signed proof of delivery.
Corporate meals
Office meal programs with per-role allowances, restaurant whitelists and monthly reporting.
Sources5 sources
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