Khoros, LLC
Khoros is an AI-native customer engagement platform that unifies communities, social, and care.
Last updated September 2, 2026
Overview
Khoros is a company that provides an AI-native customer engagement platform. It was formed from the merger of Lithium Technologies and Spredfast. In 2025, IgniteTech acquired Khoros. The platform includes Aurora AI and Iris AI, which are designed to orchestrate customer conversations across communities and social channels.
History
Khoros exists because two companies refused to pick a lane. When Lithium Technologies — the pioneer of online brand communities since 2001 — merged with Spredfast, a leader in social media management, something unexpected happened. Instead of consolidating around a single discipline, they built a bridge. In 2025, IgniteTech acquired Khoros.
Products and positioning
Aurora AI
Aurora AI evolves the Khoros community platform.
Iris AI
Iris AI unifies social listening and publishing to turn millions of voices into actionable signals.
Flagship businesses
- Aurora AI
- Iris AI
Sources
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