Kepner-Tregoe
Kepner-Tregoe is a training and consulting company that equips organizations with structured thinking methodologies for problem solving, decision making, and risk management.
Last updated September 15, 2026
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Overview
Kepner-Tregoe (KT) is a company founded in 1958 by Charles Kepner and Benjamin Tregoe, who pioneered the study of rational thinking in the workplace. The company provides expert training and consulting that helps teams and leaders master and apply core processes: Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis, and Potential Opportunity Analysis. Its methodologies are used by leading companies across industries including manufacturing, aerospace, healthcare, finance, and IT. KT offers training options for groups/teams, public courses globally, and eLearning.
History
Kepner-Tregoe was founded in 1958 by Ben Tregoe and Chuck Kepner in Ben Tregoe's garage in Pacific Palisades, California. The first to focus on the critical need for training in problem solving and decision making, Kepner-Tregoe was founded to help others learn the processes that they had developed. In 1962, Kepner-Tregoe moved its headquarters to Princeton, NJ, and then expanded to a modern headquarters in 1967. In 1963, Kepner-Tregoe created the Leader Development Institute (LDI), the first organization to introduce the 'train-the-trainer' concept. Client employees who completed the rigorous LDI program were certified to teach KT Problem Solving and Decision Making and to lead programs that encouraged the use of Rational Process within their organizations. Early on, KT found a place in space operations; when NASA engineers heard, 'Houston, we have a problem,' they used KT critical thinking skills to help bring Apollo 13 home. For over 65 years, Kepner-Tregoe has empowered companies to solve millions of problems, make better decisions and manage risk. The company has integrated KT methodology into manufacturing operations, transformed IT service, and focused HR capability development on sustainable change by building critical thinking skills.
Products and positioning
The Gold Standard in Problem Solving
Situation Appraisal
To break down complexity and identify what needs attention first.
Problem Analysis
To find the true root cause of issues and solve them permanently.
Decision Analysis
To make high-quality choices by evaluating options, risks, and trade-offs.
Potential Problem Analysis
To anticipate and prevent issues before they happen.
Potential Opportunity Analysis
To uncover hidden opportunities and make the most of them.
Recent events
Kepner-Tregoe wins Brandon Hall Group bronze award[6]
Reported:
Kepner-Tregoe won the Brandon Hall Group bronze award for Best Advance in Competencies and Skill Development for its KT Problem Solving Learning Path, developed in collaboration with Microsoft.
Sources6 sources
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