Kansai Business Information, Inc.
A Daigas Group business-services company in Osaka providing digital, contact-center, sales-promotion, training, and architecture/energy solutions.
Last updated September 26, 2026
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Overview
Kansai Business Information, Inc. (KBI) is a Japanese business-services company headquartered in Osaka and wholly owned by Osaka Gas Co., Ltd., part of the Daigas Group. It was established in December 1985 in Hirano-machi, Higashi-ku, Osaka, with capital of 50 million yen as a 100%-owned Osaka Gas subsidiary, initially organized into a research and survey department, a general lifestyle information department, and a publishing department. Its stated mission is to contribute to the business success of client companies by solving problems through diverse solutions. Over the decades KBI broadened from information services into a multi-service provider. It opened a first-class architectural design office in 1988, obtained a general worker-dispatch license in 1989, and launched a planning and design office in 1991. In 1997 it began web and IT solutions, in 1999 it opened a call-center division and obtained a paid employment-placement license, in 2000 it started education and training services, and in 2002 it added e-learning. Later additions include solar-power business (2010), condominium energy-supply services (2019), and energy-company-oriented services. Today KBI organizes its offerings into several service lines: Digital & Online (web production and advertising operations, membership sites and social media operation); Contact Center (entrusted operation and nighttime call centers); BPO (sales and administrative agency, business-visualization services); Sales Promotion (total exhibition support, promotional material production, event operation); Education & Seminar (group and online training, e-learning); and Architecture, Environment & Research (energy-saving support, SPACECOOL, architecture). It also provides services for energy companies. KBI is based at the Sumitomo Nakanoshima Building in Kita-ku, Osaka, and maintains additional offices and contact centers in Osaka (Namba, Tosa-bori, Shinsaibashi) plus a Tokyo office and a Nagoya office. Its representative director and president is Katsuyuki Zōza. Capital stands at 100 million yen, all contributed by Osaka Gas. The company holds public qualifications including first-class architectural design office registration, construction business permission, and PrivacyMark, and belongs to organizations such as the Osaka Chamber of Commerce and Industry and the Japan Contact Center Association. Major customers include Osaka Gas and group companies, energy firms, real-estate developers, and local governments.
History
Kansai Business Information, Inc. (KBI) was established in December 1985 in Hirano-machi 5-1, Higashi-ku, Osaka, as a company broadly engaged in information services, with capital of 50 million yen and 100% investment by Osaka Gas Co., Ltd. At founding it organized a research and survey department, a general lifestyle information department, and a publishing department. In June 1988 it opened a first-class architectural design office. In December 1989 it obtained a general worker-dispatch business license. In January 1991 it opened the KBI Planning and Design Office. In October 1992 capital was increased to 100 million yen. In April 1997 it began web and IT solution business. In October 1999 it opened a call-center division and obtained a paid employment-placement business license. In April 2000 it began education and training services. In June 2001 it relocated its head office to 3-4-9 Bingo-machi, Chuo-ku, Osaka. In April 2002 it began e-learning services. In December 2005 it marked its 20th anniversary. In July 2006 it moved its head office to 3-2-18 Nakanoshima, Kita-ku, Osaka. In August 2007 it established a Tokyo office, and in December 2007 it formulated the mid-term vision "KV2015." In March 2008 sales reached 5 billion yen. In April 2010 it began solar-power business. In February 2012 it established a Nagoya office. In December 2015 it marked its 30th anniversary. In February 2017 it formulated the mid-term vision "KSJ2020." In March 2018 sales reached 10 billion yen. In August 2019 it began condominium energy-supply services, and in November 2019 it established the Tosa-bori office. In March 2020 it established the Shinsaibashi Contact Center. In February 2021 it formulated the mid-term vision "KBI2023," and in December 2021 it established the Namba office and Namba Contact Center. In March 2023 it renewed its corporate website. In December 2025 it marked its 40th anniversary. Across these decades KBI evolved from an information-services and publishing origin into a diversified business-services provider within the Daigas Group, adding contact-center operations, BPO, sales promotion, education and training, and architecture and energy-related services, with multiple offices and contact centers in the Osaka area plus Tokyo and Nagoya.
- 2021
Formulated mid-term vision "KBI2023."
- 2020
Established Shinsaibashi Contact Center.
- 2019
Began condominium energy-supply services.
- 2019
Established Tosa-bori office.
- 2018
Sales reached 10 billion yen.
- 2017
Formulated mid-term vision "KSJ2020."
- 2015
Marked 30th anniversary.
- 2012
Established Nagoya office.
- 2010
Began solar-power business.
- 2008
Sales reached 5 billion yen.
Products and positioning
A Daigas Group business-services partner solving client challenges through diverse solutions, spanning digital, contact center, BPO, sales promotion, training, and architecture/energy services.
Digital & Online
Web production and advertising operations, membership site and social media operation.
Contact Center
Entrusted operation and nighttime call center services.
BPO
Sales and administrative agency, business visualization services.
Sales Promotion
Exhibition total support, promotional material production, event operation.
Education & Seminar
Group and online training, e-learning.
Architecture, Environment & Research
Energy-saving support, SPACECOOL, architecture.
Services for energy companies
Services tailored to energy companies.
Sources5 sources
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