Jitbit Baltic
Software company in Latvia that builds help desk software.
Last updated September 2, 2026
Overview
Jitbit Baltic is a software company in Latvia that builds help desk software. Founded in 2005, it is a profitable, private company with no outside investors. Its flagship product, Jitbit Helpdesk, is available as a self-hosted solution and as a SaaS platform, used by thousands of companies worldwide.
History
Jitbit has been building customer service software since 2005. The company is profitable and self-funded, with no outside investors. The founder and CEO is Alex Yumashev, who founded Jitbit in 2005. The flagship product, Jitbit Helpdesk, is available as a self-hosted solution and as a SaaS platform.
Products and positioning
Flagship businesses
- Jitbit Helpdesk
Sources
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