incident.io

incident.io is a software reliability platform that helps organizations investigate, respond, and prevent incidents. It is powered by AI that deeply understands the organization. The platform includes core products such as agent, desktop, Slack, MCP, web, mobile, Teams, on-call, investigations, response, status pages, integrations, policies, insights, workflows, telemetry, pull requests, logs, metrics, runbooks, and more. It also features Nexus, a production intelligence model built from incidents, deployments, and infrastructure, which powers the entire platform and gets more accurate with every interaction.

incident.io is a software reliability platform. It is built to investigate, respond and prevent incidents, powered by AI that deeply understands your organization. The platform includes Nexus, a production intelligence model built from your incidents, deployments, and infrastructure. It powers the entire platform and gets more accurate with every interaction. The platform has core products including agent, desktop, Slack, MCP, web, mobile, Teams, on-call, investigations, response, status pages, integrations, policies, insights, workflows, telemetry, pull requests, logs, metrics, runbooks, and more.

1. AI software reliability platform | incident.io
2. Nexus | incident.io
3. How Zendesk ditched 15 years of patchwork tooling, in 10 weeks | incident.io